I feel this happens too often. I come here out of my way, on my break from work. Going to look for…read moreanother supplier.

We paid big bucks for a hot tub. The install was sloppy, no instructions were given for set up and…read morewhen we ran into issues after the electrician completed his install, the customer service and follow-up was dreadful. These hot tubs are not easy to get going and the sequencing is very touchy. For the money your paying, set up help, walkthroughs and support should be available. I am super disappointed.

Fast service and very professional and friendly technician. I can always rely on a great job on my…read morehot tub.

We love this company. Bryan showed up on time (who does that!?!) He worked quickly, explained what…read morehe was doing, was friendly. Luckily he had the needed parts, so only needed the one visit to fix my beloved hot tub. Charged fairly for his time and parts. Since Aquatech is clearly a find, I asked him to do some upgrades on the hot tub. Will be a customer for life.

UPDATE TO THE NIGHTMARE: AS soon as we posted the review below, Paul (Sales/Principal of company)…read morecalled us. He wants to all the sudden make everything right. Wants us to move forward. We asked him to come to our home to view the issues and discuss with us. He came today 6/17, never looked at anything. He is ill apparently, so he sat at one end of the pool and took notes of what we said. He stated they would have a meeting and get back to us. A couple hours later he calls with an offer $2200.00 or he fixes the issues. I said so you are trying to buy us off? Basically! I told him I would have to call him back after speaking with my husband. I call back to let him know we want the issues fixed not his pay off and that we would like to know/scheduled of when the repairs/work would take place. To which he said is impossible but he will do his best. He states everything has imperfections and its not even a big deal. Again, he didnt look at the pool closely and most issues are only seen when you are in the pool, because that's when you can see the complete inside of the concrete, bull nose, trim areas. Only if we sign a NDA would he remedy the items that his crews and him should have take care of already! Actually, never should have been left like this to begin with. I refused to sign the NDA and take down my reviews prior to the work as he wanted. So, we are left with a poor job by Aquamarine pools still. NIGHTMARE!!!!! I honestly cannot believe the reviews here, my husband and I had nowhere close to the experience that others are posting. These have to be paid reviews based on our experience. To date, we still have issues that need to be resolved and as usual Toinette says it's up to the mason guy or up to me to contact their contractor. I have received many rude texts and emails during the entire process from the team, to include Paul (sales) and Toinette as well. Our so-called new pool looks like we have had it for 10 years due to the poor workmanship. We had trenches in our yard for much longer than we should have as they didnt even know they were there supposedly. How did they not know they dug them and left them. Was told pool school Paul would clean up all their trash and fill in our trenches. Of course, when he arrived he laughed and said that's not his job. Toinette said it's just small areas until I sent her pics to let her know what we were actually dealing with. He also laughed when we asked him when we would need to use Jacks magic pink stuff that was listed as a must have item to have. Spent $89 on it and Paul said we don't need it. (they will not take them back so out of pocket here also) I made multiple complaints and not once did anyone come out to look at the nightmare we were dealing with. They blatantly did not care, DO NOT care and are awful at customer service. They get your money and then leave you with a disaster of a pool. We are still left with an unsatisfactory job. There is way too much to even put in this review. I attached pictures and screenshots as proof of our nightmare experience here posted there. Project start date was 4/1/2024. Hopefully no one else receives the same treatment as we did. I really hate having to post such things but this entire experience has left me with many sleepless nights and a lot of stress and I think they should take some accountability for how they have treated myself, my husband and our home. Who wants to have wasted $65K??!!! If anyone wants more information I would be happy to provide.

Great job. I was very impressed with the final product. Crew was professional and cleaned up…read moreafterwards. Showed up when they said they would ¹

Ted and crew did an amazing job on both sides. this wasn't the cheapest option. in the middle of…read morequotes id gotten, but im super happy i went with them. they are real pros and know their hottub/swimspas inside out. also they are a resource for any future issues. got me all set up with instructions on everything i need to know with many tips to avoid common mistakes. if i were to do another move i wouldn't consider anyone else.

Wow what a great company. Had some issues with my spa, called up this comp and they promptly came…read moreout. Determine what issues where fix them. Gave a first time spa dummy like myself much needed advice. Lol, Nice bunch of guys. Now everything working and running smooth. Now I know how to use, run, add correct chemicals and they sell filters, covers, motors, all parts. No longer have to order from Masterspas online and wait a month. They can bring parts by, install for you or drop them off and install yourself. Call up landon he's great.

Building a pool has never been easy but to do so during a global supply chain and contract staff…read moreshortage is all the more painful. That said, Damon Goebel with Goebel Custom Pools built an absolutely beautiful pool for us and not only that, he wired super hard to make sure we were pleased. He is communicative, responsive and thorough. Even our pool service company complimented our pools as one of the best they've seen and they see pools everyday!! I thoroughly recommend Goebel Custom Pools!!

From the owner: Imagine walking out your back door at night to the sound of water spilling over the top of natural…read morerock and a cerulean glow hanging in the air. What was once your backyard has now become a place of solace, reflection, a private oasis away from the hustle and bustle of everyday life. Or maybe you want something accessible for your children, a pool where water volleyball and Marco Polo reign supreme. No matter what you envision, Goebel Custom Pools can turn your ideas into a reality, and teach you how to care for and maintain your investment along the way. Let's build some backyard memories together.

Wow! Speechless, this man has helped me create something that I thought only I could picture in my…read moremind. Felix takes his job VERY seriously, making sure my family's dream can become a reality. Getting my kids to go outside is always a struggle with all these new video games toys they have, HA not anymore. I have to run and rangle them up to get them back inside all the time now, and don't get me started on the amazing detail of it all FANTASTIC. Definitely recommend Felix for it all. Thank you!

I bought a new house with a pool and had Avery Pools come out to assess resurfacing and bid costs…read morefor switching to salt water. Felix, the owner, honestly educated me on what would be best, and cost effective for my budget. He went above and beyond with showing me all the necessary steps in maintaining the pool myself, even did the first cleaning for free. He spent much more time on my small project than I would have expected. I would highly recommend his extensive expertise on any aspect of your pool needs. He's a wealth of information. Since switching to salt water and following his instructions, I have easily been able to keep the proper levels in my pool. Highly recommend using him!

Daniel Besa and his team did an excellent job on our pool. We were told the pool would be…read morecompleted in 6 weeks and the time frame was actually about 8 weeks, but to me that was great for putting in a pool. We finished the pool in August 2015 and have been enjoying it about one month now. The pool size was approx. 33x16 with a surround of Limestone. It is Stunning! They use top of the line pool equipment, the Gunite has a pebble finish with Glass tiles around the edge of the pool. We also added two water features, a fountain and splash pad area. Would definitely use again!!

Hard to say enough good about this company... I interviewed at least 7 custom pool builders for a…read moredifficult/tricky above grade demo-of-old pool and build-of-new-pool job. I chose Infinity Pools based on their responsiveness, knowledge, and the fact that they use their own crews to do almost all of the work. I wasn't disappointed... They did a quality job every step of the way. My pool is absolutely gorgeous and I feel really confident that it was done well. I've done a lot of remodel jobs over the years, and it's rare to get to the end of one this size and be as pleased as I am. I recommend Infinity Pools without reservation.