We were shopping for hot tubs and a friend recommended Virginia Leisure. We strolled into the large…read moreshowroom on a Sunday afternoon and saw a good variety of options. As previous spa owners we knew the features we were looking for, so the sales associate (who we later found out was the owner) expertly guided us through the options. Value, features, and durability is what we were looking for. We'd been to a couple other stores and none could match Virginia Leisure's price and quality. Ultimately we purchased our spa there and would highly recommend them to anyone interested.

We bought our hot tub here and we have always been satisfied with their products, service and…read moreprices. The staff is always friendly and helpful if you have questions about their products. They have a great selection of all of the top brands and they definitely offer service after the sale. Some places sell you the hot tub and then they forget you unless you want to buy another one, not here! They are always willing to answer any questions about your tub and they will offer advice to ensure that you get a long life out of your hot tub. I highly recommend this wonderful business if you're looking for a pool or spa. They also have a great selection of outdoor furniture available.

We had a rough and long time because of a lot of weather related issues at first. 3 different snow…read moredelays. That is not the fault of Aegean but the communication was a problem. There seemed to be many different groups of people that were experts in different areas but I never knew who to ask the right questions to. My husband was texting Ron a lot and he would always initiate most of our questions. We were not informed most times about what was happening and why things moved so slowly. The excavation guy was quick and friendly. Most of the trucks hauling out had a bit of communication issues which caused some friction between the main guy. Jesse dealt with our concrete and pavers and deck which was a problem- not nice communication. They put in the wrong color of sand in about half the paver area and Jesse insisted there was only one color?? They finally did the best changing color but that was a mess. Everything took a lot longer than expected but in the end we do love our pool ( not really the wrong sand issue ) but communication was horrible. Overall we believe we got a quality job.

Installing a pool is a huge investment. I wanted to make sure my pool was installed with quality…read moreand longevity. Aegean provided all of that. My pool is exactly what I wanted and had a great installation experience. Communication from Ron was excellent during the whole process. He called and kept me up to date with progress as it was made. Additionally, Ron took the time to teach me everything I need to know on maintaining my pool. I recommend Aegean to anyone I run into considering a pool. I read other comments on here about poor communication. Being someone that has worked with MANY contractors over time, not the case here. This was the smoothest construction project I have contracted out ever.

This is by far the worst pool company you can ever buy a pool from!!! Our pool took over 2 years…read moreto complete!!! I was promised and paid for an extra cleanout pipe that ran the width of the deep end of our pool, just in case of flooding water! Well, our pool flooded, and they only put a pipe about 5 foot straight down. This caused a huge crack in the bottom of our pool. Other things that were wrong with the pool: 1) spa was not connected or piped to our pump in order to filter that water. 2) the pool is almost 5 inches higher on one side (not level at all).

Andy has been a tremendous resource. We bought our house over a year ago and Blue Water was the…read morepool installer way before we owned it. Andy came out and explained the system when we needed help. The pool itself is doing well which says a lot about their craftsmanship. 5 stars to Andy and the company. I'm only embarrassed it took this long to write a review. Wanted to give credit where credit is due - they seem like a solid organization so recommend.

After having a very unpleasant experience at Aqua Leisure I found Leslie's from a simple google…read moresearch...a bit out of my way but not too far to go for great customer service and a much better pool supply selection. I found both a pool rope and a pool light and had the customers and the staff smiling and laughing...( well actually it was my 2 boys) Even though the store had quite a few people there looking for various things...I was in and out in no time. It is obvious why this store had customers and the Aqua Leisure didn't.... Thanks Leslie's for a great customer service experience!

I have been having trouble with my pool color & the guy today that helped me was very nice &…read moreinformative. He checked my chemicals which were good, & advised me what to do. He didn't sell me a bunch of extra chemicals (I already had everything I needed). He just advised me on the proper schedule of adding the chemicals, and to come back if it didn't get better. Definitely developed a trusting customer so far. We did leave buying a pool toy my kids wanted so it was a great experience! Thank you!

Hello Legacy Pools has serviced our pool for several years…read morenow. From keeping the water clear to Pool pumps and Salt Systems to our New Liner. Great Service on time every time. Thanks Steve B

From the owner: We are excited to announce the expansion of new construction pool builds alongside our services of…read morevinyl liner replacement, safety covers, repairs, system upgrades and maintenance. Legacy Pools is family locally owned and operated by Brian Maine and was founded by Ron Maine in 2006.

I wish I could give Innovative Spas 6 stars! From beginning to end, this company went above and…read morebeyond for us. Our technician, Travis, took his time at our home getting all the pool items fixed. He was patient and knowledgeable, and took the time to answer all of my questions. He even took a phone call days later to walk my husband through another issue that came up. We were very grateful for his expertise and pleasant demeanor. Jenny took care of all of my service and billing issues, which were many. She was AMAZING!!!! This lady is a true gem!!! She maneuvered a very challenging situation with my home warranty company, I could not have been more grateful! Her caring personality made me feel so much better in a very stressful situation that lasted several days. I could not imagine ever using another pool company again. thank you so much!!!!

We purchased a Challenger swimspa from them which can't be installed without alterations. This is…read moreanother pricey and unnecessarily time-consuming adjustment. Let me tell you, they make sure they get their money but no costumer service whatsoever. Nobody from that place came by in person to check if the place is okay to put the spa on nor did we got any consultation and first hand information or instructions. Mike is the worse consultant whatsoever and Elliot doesn't know what's going on in that place. It seems they don't talk to eachother about ongoing business. If the product quality wasn't so much better than others we looked at we would've got out of that contract long time ago.

I was purchasing a hot tub for an out-of-state vacation rental home. I worked with Calla at…read moreCoastal Hot Tubs. She was phenomenal. She answered all my questions before I even had to ask. She was pleasant, upbeat, knowledgeable and honest. She didn't try to sell me things she knew I didn't want or need. She went above and beyond to place the order quicky and efficiently. She was extremely responsive and I couldn't have felt more confident in my purchase. Customer Service such as this is not easy to find these days. I highly recommend using Coastal Hot Tubs for your future purchases and service!

From the owner: At Coastal Hot Tubs, we pride ourselves on providing a comprehensive range of top-quality hot tub…read moreproducts, accessories, and services. Whether you're looking for the perfect hot tub model, water care products, or professional installation, we've got you covered. Experience convenience, expertise, and unmatched customer satisfaction with our all-in-one hot tub solutions.

I've always used East Coast for my hot tub repairs. But money's tight so I waited and thought we'd…read moretake a look ourselves. Well the tub base started gushing water out. We opened up the panel and an ozone valve was cracked. I called and spoke to Chad. He suggested we bypass it and told me how. I worried it would be over my head but he said I could always call him out if I couldn't do it. I went to Home Depot and bought 2 barbed connectors and some hose and my son was able to make the repair. CHAD saved me a service call at the least and my son fixed it easily. I'm sure East Coast would rather him come out but his phone help has secured their business for me. If I need repairs he will be who I call and if he needs to come out I won't mind because he has saved me from previous repairs. Very happy with Chad and East Coast Leisure! I should mention East Coast also has a terrific pool water department and the young people there have helped me hundreds of times. Their prices are competitive and they usually have great prices on salt.

They must have most of the business in the Hampton roads area I cannot get them to come out to…read moreservice the liner that THEY sold us and installed it is falling in a few times a season, can't get them on the phone and even when my wife emails them we don't get replies I would go with another company

I invested in a fiberglass pool expecting it to last decades. Instead, after about nine years, the…read morepool had a structural failure and had to be removed. I hired an independent structural engineer to investigate the failure. In the engineer's written report, he concluded that the pool failure was not the result of excessive hydrostatic pressure, but the result of two installation errors. I was disappointed not only by what happened, but by how my concerns were handled. This was a major investment and the outcome was heartbreaking. I made multiple attempts to resolve this directly before posting this review, and I remain open to a constructive conversation. I encourage anyone considering a pool project to ask detailed questions about installation methods, drainage, long-term support, and what protections are practically available if problems develop. I expected the pool to last 25 to 30 years. It lasted about nine. This review reflects my personal experience.

My husband and I came in over the labor day weekend to inquire about a pool. There were no…read morecustomers in the store but we still waiting quite some time for someone to come out and great us. We let them know we were looking for a pool and were still torn on inground or semi above ground. The gentlemen told us to look at the examples on the wall and he was going to get someone to help us. The sales person who came out did not answer any of our questions and had us talk to the original person since I guess he didn't want to sell us an inground pool. The original person showed us 2 pictures on his phone and the basically pushed us out the door. We had to ask for a pamphlet. We ended up going somewhere else and purchased a pool that day from them. Not sure what they were thinking there, I guess they didn't believe we actually were in the market for a pool but we were treated like we were interrupting something and they didn't want us there. We definitely won't be back for supplies for our new pool.

All-around excellent & reliable service; the pool guy (Evan) is a champ! ;)read more

Evan was awesome. Great service and made the pool look excellent! Will definitely use this again.read more