Thanks for the great customer assistance afforded with my mobility scooter…read morebattery problem, you solved my problem. very friendly and professional. Bella

I was tracking down replacement batteries for my Fleetwood Motorhome got a hold of the EXIDE OEM…read more They had me contact Battery Outlet Inc as my closest distributor. I worked with Jamie Phelps who was great! Jamie took care of the order and they even provided installation services. This was a big plus as the batteries weighed 76 lbs a piece. Their installer Mike took care of the removal, cleanup, install, and testing. Watching Jamie working with the customers on phone and in person was impressive he really knows batteries!

I recently stopped by the Batteries Plus location on Battlefield Boulevard to get the battery…read morecharged in my garage door opener. The staff was friendly and helpful and they were kind enough to install the new battery for me while I waited.

First time trying them out. It is in a Good location with good hours. They had my watch battery in…read morestock and installed it right away. I asked about the warranty and the rep kept saying it should work for about a year. I kept redirecting the question to the warranty and no real answer. She never said it has a warranty or it doesn't. Seems like a simple question that Corporate has probably prepared a response. My receipt didn't answer my question either. I would expect this type of "no answer" from the kiosk at the mall.

Fantastic experience over the past few months specifically dealing with manager Larry. However, all…read moreinteractions with other staff just as strong, My visit began with attempting to replace under-counter lighting to match with others in the kitchen. It was far more comfortable Mo located than expected with multiple trips and calls to get it right which did occur. Super service and highly recommend.

I want to commend Lindsey for her OUTSTANDING customer service. I was completely impressed with…read moretheir professionalism and customer service. She made the complete process of ordering the batteries too easy. Maytag Aircraft LLC who operates the Defense Fuel Supply Post Craney Thanks you for your Hard Work and assisting us in locating material needed to restore our asset for continue support of the Warfighter and the Navy. Again, Bravo Zulu Lindsey.

Before I start I would like to say that this review is based solely upon my personal experiences…read moreand my personal experiences alone, so with that being said let's begin!. I've been coming here since I found out about the lifetime battery replacement plan!. It's just $23.99. Tax not included. I have a bunch of air tags and I just got my battery replaced under the lifetime warranty so whenever I need them replaced I just take it to a battery plus location. I give them my phone number and it pulls up my account. Once my account is verified then my replacement is free as long as I still own the air tag I put the lifetime warranty on. Easy Peasy!!.. So if you're an air tag user like I am then you might want to look into this steal of a deal... This is the way I look at it, if you use a battery it's going to need replacing, especially if you use it on a daily basis like I do. The warranty pays for itself so why not try it?

Thought my friend's iPhone was beyond repair, but before going to purchase a new phone I thought it…read morewas worthwhile to visit Batteries Plus. 2 young men were very courteous and knowledgeable and had my phone repaired and like new within a couple of hours for a very reasonable price. It is hard to find exceptional service these days, but my experience with this store was exceptional. I have also had good experiences in the past with my car key fob battery and with phone batteries.

I can honestly say I walked into Batteries Plus completely misinformed about a battery purchase. I…read morethought I knew what I needed, but I was quickly humbled by how little I actually understood. Thankfully, I had the pleasure of being helped by the store owner, Tish, who completely turned the experience around. Tish was patient, empathetic, and extremely knowledgeable. She didn't make me feel embarrassed for not knowing, but instead took the time to explain everything in detail so that I could make the best choice. Her professionalism, kindness, and genuine desire to help stood out to me in a big way. Because of this level of service, I won't go anywhere else. Batteries Plus has earned my trust, and I'll always be a repeat customer at my neighborhood store. If you're looking for great products and even better customer care, this is the place to go!

I know nothing about batteries, currents, charges and all those other associated words. But you…read moreknow who does? These guys. Friendly customer service, knowledgeable, quick to find me what I needed - I was in and out in seconds. AND they tried to save me money. I needed watch batteries for an online banking card reader from the UK and needed four of them which would have come to over $20. They gave me a different battery that still works and cost me $14 in a multipack. Yes, it's cheaper on Amazon - but I needed something ASAP. I appreciate all their efforts, but sadly the batteries didn't work as they were just a bit too thin in width and wouldn't press down on the contact strips fully. I should have taken the reader with me, really, but regardless, impressive customer service, even if it is a bit pricey in here.

I recently purchased two batteries from BatteriesPlus, store #849, in Norfolk Virginia. Each one…read moreof those batteries cost me about $50. Before you, too, make a purchase at this store I want to share with you my buyer's experience and hopefully prevent you from getting scammed like I believe I did. If you walk into the store you will see what you will believe to be the battery's purchase price posted on the shelf. For the sake of an example, lets assume that price is $50. When you get up to the counter to pay for your battery the sales clerk will probably tell you that the price listed on the shelf for your item is the cost AFTER a "core charge" discount is applied for turning in an old battery. The clerk may even then tell you that the "real" price for the battery you want to buy is $5 higher because you didn't bring in an old battery. If you pay the higher -but unpublished- price you just got scammed into paying $5 more for an item than the store's advertised price. That is a 10% profit for the store... and none for you. But there is more. If, instead, you bring in an old battery thinking that you will get a "core charge" credit for it, you might want to think again. When you get to the counter to pay for your item, the store clerk will probably tell you that the $50 price listed on the shelf for your new battery is the discounted cost AFTER turning in an old battery as a "core". If you give the store clerk an old battery thinking that you are getting a $5 "core charge" credit for it you should realize that you just got scammed. You just paid the full advertised price for your battery and did not receive any discount for the old battery you just turned in. That is a 10% profit for the store... and none for you. But there is even more. If you buy a new $50 battery and turn in an old battery thinking that you will get a $5 "core charge" discount then you need to check your sales receipt. If there is no record on your receipt for having turned in an old battery then you just got scammed. Without a record on your sales receipt you have no way to prove that you gave the store your old battery. You just lost a $5 value because you didn't receive anything tangible in return for giving them your old battery - regardless of the price paid for your new battery. And one more thing. If you turn in an old battery and don't see a recorded entry on your sales receipt of having done so then you just might have gotten scammed a second time. The store can then take your old battery -which would now would be untraceable because there is no record of you having turned it in- and sell it for scrap. Scrap batteries are quite valuable because the lead in them can be recycled to make and sell a new battery. If the store gets $5 for every scrap battery they turn in, THEY get the $5 recycling credit AND a receipt for having done so. That is another 10% profit for the store... 20% in total... and none for you. So my recommendation for you is this if you ever make a purchase at BatteriesPlus store #849 in Norfolk, Virginia: Demand to know what the purchase price for a new battery really is and ensure that it matches the advertised price on the shelf. Demand that your sales receipt shows a separate and itemized entry for any old battery your give them as part of a "core charge" discount.

Nice enough employees, but the whole idea of a battery store is to have batteries in stock. I went…read moreto buy a battery for a powered wheelchair and they only had 1 of 2 of the required batteries in stock. They ordered from another store for next day delivery, but it ended up taking a week to get them sent from across town. In the meantime, I just went on Amazon and had them delivered to my house. I've never had much luck trying to support Batteries Plus with my business.

DO NOT TAKE YOUR PHONE HERE. A couple of weeks ago my phone screen broke. I took it to your store…read moreon Mercury Blvd FOR a broken phone screen. When I went to pick my phone up they told me they broke my sensor. I understand things happen so I tried to give them the benefit of it the doubt, and take my phone back today to get my battery replaced with my boyfriend. When we got there to pick up the phones, they said everything went fine with my boyfriends phone, but for mine they ate the screw out so bad because they put it in way too tight when they fixed my screen. They proceeded to basically tell me I'm fucked and I have to go somewhere else because they can't do anything. To be able to fix the screw I'd have to pay just as much as a new phone. This is totally unacceptable and irresponsible. If I were to have gotten my screen fixed somewhere else I probably would've been able to get a new battery instead of having to buy an entire different phone.

They got me right quickly. I went there after my car battery failed and they were able to get me a…read morenew battery quickly and help me install it.

I had problems with my battery that was completely dead. I spoke to the gentleman about it n he…read moresaid it may be my alternator that has drained my battery. They were going to sell me a new battery. But as I futher explained to the gentleman that issued I had he said let me test it first n try to recharge it. Thankfully it took the charge with no problems n started up when I put it back in the car. Going back into the morning to have them check my alternator. There are very professional and polite very happy doing business with them

Very nice polite and efficient folks at this place. They batteries in stock for my cart when I…read morecalled and was able to take it there within the hour and get them replaced. So today we too our daughter's cart and got batteries put in it. The best place to get your battery of any kind. If you got a couple of bad batteries and they all the same age, replace them all. 10-10-10!

Outstanding Customer Service by Mike!…read more Very helpful in answering questions. He even installed my spark plugs and coil packs for me. Thank you sir.

overall a decent experience. there are some people like the lady with the piercings that knows what…read moreshe's doing and actually understands vehicles. with that being said, the vast majority of the employees have no idea what they're doing and I wouldn't even trust them to swap out a battery for me. I ask if they have a part and it's like I'm speaking another language to them.