When my wife & I bought our house in Charlotte we bought our second spa from Kevin, the owner of…read moreMister Spas in Pineville. We still have that spa & use it whenever the weather gets cold. Its about 9 years old and the only part that had to be replaced was a control board. I visited him a couple days ago to pick up some new filters and a jar of bath crystals. There are probably other spa dealers in Charlotte but Kevin has always given me great service. I'll be buying my next spa from him too.

Kevin and his crew just finished installing our spa and the experience from the first time we…read morewalked into the store until now could not have been better. We had a difficult spa situation, both in regards removing the old and installing the new spa in an ackward place and our needs regarding safetly getting in and out for two old people. Kevin came to our house several times, considered the situation and at one time indicated he was not sure he could meet our needs. We worked together and he did more research and was able to develop a plan that has worked. I never felt he was upselling, in fact we decided on our own to get a higher cost unit. I am amazed at the negative reviews, nothing could have been more different in my experience and I would highly recommend them. I will do another review of my operating experience in a few months. Frank W.

I bought an Artesian spa from Oasis about a year ago. Mike had been to our tub a couple times to…read moreaddress a slow leak. It turned out to be a cracked housing behind one of the lights. This could only have been a manufacturing flaw and was probably like this since we bought it. It has been over a month since Oasis first put the order in with Artesian for the replacement part. I do not recommend buying an Artesian spa. I wish I hadn't.

We recently bought an Artisian Spa hot tub. Mike, at Oasis Outdoor, walked us through every…read moredetailed question we had from the very beginning when we were "just looking" to the wet-test (yes, you can schedule a time to come in and actually TEST out the hot tubs - in a swim suit, obviously - before you buy them!) Anyhow - Mike was wonderful! He took us through every detail of care for our unit, he came to do the installation himself, he had the name of an amazing electrician for the circuit we'd need to install the tub, etc... AND he's the guy that will come out to do any maintenance if/when we ever need it! If you're in the market for a home hot-tub, Mike at Oasis Outdoor is your man!

Been a customer for years spent multiple thousands there buying equipment. They will have some…read morereally good deals price-wise. They are not very service friendly or communicate well. Example bought outdoor refrigerator price was above online price but they install it and haul the old one away. Problem refrigerator was not leveled. I watched the install it looked good. When checking it later it did rock. I signed off on the job so that is my fault but after having multiple surgery's it's hard to throughly examine and test everything. I asked if some someone could drop by and level up the legs, no hurry just when they are in the neighborhood. I was told that will be $179 to stop at your house. That seems to be unreasonable to me. In the future i will buy online and hire a contractor to install.

We got a hot tub from them about 4 years ago was told it was a great tub we have it paid down to…read moreabout 900.00 then it will be paid off a few pipes busted on it and keeps leaking out so I called a your lady was very nice and was willing to try to help , she got up with a service person who told her even thou I sent photos and video what was going on he must come out . He wanted to charge me $179.00 and then you had to add taxes to it . I all most forgot the tub i did take was not even the one i order it was the wrong color . Sorry I want be going back there to get anything stay away stay away............

Julia is awesome. Helps me manage my spa in a very professional and friendly manner every time I…read moreneed help

Service was great and they were very helpful in explaining their products and quality of their…read moreproducts. Definitely recommend.

Mike Wilson (service tech) called me back same day and gave me advice and pricing. He was pleasant…read moreand informative with my Hot Tub drainage issue. I will have Hydra Hot Tubs and Pools service both my pool and hot tub in the future

Mike came by today for a service visit and we were able to figure out the issue. We appreciate his…read morequick response and informing the electrician of what you found so - answering any questions he had. Thank you

Carolinas did a great job! Would definitely use them again. They were always on time for the…read moreappointments and we are very happy with the final product

Trey did a great job even with several dogs running around. Ashley was great to communicate with…read more Look forward to working together in the future!

The job that Coogan's did for us was absolutely fantastic. We had our entire backyard remodeled,…read morewhich included tree removal, grading, pool with spa, landscaping, irrigation, and even a deck remodel. We had meetings with their design team at the start who provided us with all the information up front, including a great 3D rendering of what the completed project will look like from many different angles. The craftsmanship of the pool deck and spa is absolutely gorgeous. The tree/bush/plant selections and subsequent landscaping are better than we could have ever envisioned when we first started. Our project manager Patrick Silver was there every step of the way, always answering any questions we may have immediately and taking care of any concerns we may have had, which made this large scale project stress-free for us: for which we are very grateful! Outstanding company!

I can't thank this team enough for helping to create the backyard and pool of my dreams. I had…read morebeen searching for houses with pools for a few years and finally decided to build my own. This team met with me countless times to help design the right pool for me and the house as well as designing and building an outdoor living area that quickly became my favorite "room" in the house. Communication and responsiveness from the project management team is fantastic throughout the project from start to finish and even beyond if you have any questions.