My Son was encouraged by my Father and I to shop and buy from LePage's. We had previous combined dealings with them in the past and believed they knew, stood by and "went through" their cars. It was the one place in that area we would consider and encouraged him to buy form them.
Turns out, they buy cars from auction like everyone else and clean them up - put them out, like the others. Seems the old days are gone. Our recent experience was a terrible one and one that will have long lasting affects for my Son; unfortunately. If you have the time; please do read on.
We spent 14k on a 2007 nice looking Ford F150. It turns out it was auctioned 6x. (As we later discovered) After having it for 2 months; it started to have engine issues.
We brought it back- were shuffled off with Mystery Oil additive. It shortly thereafter blew the first engine. The truck subsequently went through 4 engine's and 5 months of BS and delays. Yes - 4 engines!
Mark did provide a car for my son to use - but each one of those had issues also and needed to be returned at one time or another. On top of it, he subbed the work out.
My son paid $14k for this piece of junk. Made 4 payments of $360 per. Paid $1500 for this 5 month repair that never worked right. And $1k to put the junker on the road.
Finally, a week or so ago, after several difficult discussions, multiple trips and and follow ups - holding our tongue trying to get the thing back - w e did get it back with a re-manufactured engine in it. And yes; two days in it was not running right again. We took it to another mechanic and all 8 cylinders were mis-firing. Brought it back - again; they did something to it - said was running fine and the owner called my son and tore through him. Would not let him borrow another car while they actually looked into the issue; yet again - but rather actually yelled at him and told him to bring it back. My kid is 19.
I called to discuss getting some of the money back- he said he's gone above and beyond and could have done nothing and the conversation was over. Now, I do agree. He (as could all NH dealers) need not offer any warranty. They do not have to replace engines. they do not have to give loaners. True. He did do that.
However, we also gave him $1500. Had it for next to no time, and this was certainly more than a comedy of errors that is unusual and likely would stand up in court.
We took the car right to another dealer, traded it in, took a huge loss and got (Owed $12,900 - paid $17 for another truck and had to give $8500 plus the trade to get there; so we lost $5500 + $1500 + 4 payments + 2 sets of on the road reg. taxes, etc...) It will take the kid a while to recover from this mistake; don't put yourself at risk to make the same one. This could have been a fluke; initially - but 4x & 5 mo's....is no fluke...
We asked if we could return it work something out; and the answer was that we would have to take trade value of a car with a replaced engine. Unreal.
Buyer beware - a few miles down the road is MA where there are lemon laws and warranty's. Don't let your kid be subject to the same trap we did. It's not worth it! And after this ordeal; we will never suggest, support nor buy anything from LePage's auto nor any auto affiliated with those people ever again. It simply was not right.
Terrible - and given the multitude of loaners off the lot we borrowed, that needed to be returned and/or were broken or broke down and needed to be towed - my guess is not much there is worth your risk.
Thank you for your time; we hope this saves someone form a future nightmare! read more
