Exeter Motor Works is handsdown the best auto repair shop I've ever been too. I'm a person who…read morebasically went from place to place until I found Exeter Motor Works. All repair shops say "we've fixed your car". Exeter Motor works was the first repair shop where it was actually fixed! I've now been going there for at least 20 years. Glenn and Diane are great people, honest and straight forward. If you go to them you will not be disappointed! John Foley - Exeter, NH

Still one of the best shops in the area! I had a leak in one of my tires and was having to pump it…read moreup every day. I was in the process of pricing new tires because they were getting wore out but the prices were out of control! I was recommended a shop in Dover and I reached out to what I thought was a price quote from them through the Yelp App. As it turns out I was sending out a blast to any shop that wanted to respond. One was Exeter Motor Works to which I used to take my SAAB 9000 to back in the late 90's. I moved further North so going there wasn't as convenient for me. However their shop was one who was presented to me so I called them and they said come on down. I got there an I was treated the exact same way as back in the 90's, graciously, friendly, warm and naturally without any phony "Hi how can I help". I let them know of my predicament and one of the mechanics came right into the greeting area and grabbed my key and started to fix the tire. I had mistakenly walked into the shop area and told them what was wrong so they already knew what was wrong and what to do! As I was getting checked in with my information and the guys were already fixing the tire, I informed the person at the counter I used to come here with my SAAB and the people were awesome! The lady assisting me (sorry my memory is bad) said "Yep you came in here with your SAAB last time in 1999!" I said OMG you still have that information in there, that's cool!" So we had already hit it off and we finished up the repair order. I went and sat down and this gentlemen walked in and the lady said "name?? I want you to meet a customer from 26 years ago who's back!" This person was the new owner now and was very polite and he is a Veteran as well so we already had a connection! The guys finished the tire repair and because of our idle chit chat they were very fair with my and I'm now going to schedule more service with them today! I want to thank the two guys in the shop as I walked in at 4:00 pm and they needed to stay. I also wanted to thank the front office for being so gracious. This maybe long winded but this was my experience.

Always pleasant and efficient. Great help with various mechanical issues over the years.read more

Friendly and honest and capable. All I want on auto service. Came for inspection but will return…read morefor oil changes, etc

Beware of this shop, literally the worst customer service…read moreBeware of this shop, literally the worst customer service ever! I went to get an oil change and tire rotation, first the lift was at a tilt when they performed the rotation so many things wrong about this! Then after the oil change was completed my car wouldn't start. I was already fuming in my car with the way they did the tires then to have my car not start what BS! I got really pissed asked what were they doing with my car then claimed that my battery was dead. No it was fine, they must have disconnected something then tried to blame me for getting upset and using foul language! Instead of just owning up to the issue. Then top it all off as I drove off into the parking lot my hub cap came off! Will never go back to this location again! Literally the worst! If half star was an option I'd give that instead.

REFUSED INSPECTION SERVICE to me because of white interior in my car (Tesla). Jeff had an…read moreincredible attitude and warned that he can't guarantee they won't get oil on the interior so he won't do the inspection. Be ware of this if you have a light color interior, they are unsanitary and will get oil everywhere.

We've been to Grease Monkey twice for inspection stickers now, the most recent time being the last…read moretime for sure. During our first visit in November, I brought my wife's car in for an inspection. The technician told me we needed new wiper blades or the car would fail the inspection. Surprised, I asked, "Really?" to which he replied, "That's what I said." I didn't catch his name, as they don't wear uniforms, but he was young, scruffy-looking, and lacked any personality--that's the best I can do to describe him. My options were to accept a rejection sticker, buy wiper blades from an auto parts store, replace them myself, and return for a re-inspection, or give in to their upselling extortion and let them replace the blades. Wanting to get on with my day, I opted for the latter. The final bill for the inspection and wiper blades? $115. The second visit was in December when I brought my truck in for an inspection. The process took just 11 minutes. During that time, I witnessed a heated dispute between the same younger technician from the previous visit and an older fellow who looked like he'd just rolled out of bed and hadn't had his coffee or cigarette yet. He wasn't exactly the ideal customer-facing representative. Another customer and I watched and listened as the two argued, slamming tools and doors while hollering at each other. It was an impressive display of unprofessionalism. Watching this, I realized why I'd been upsold during my previous visit--they likely don't get many returning customers. When the inspection was done, I noticed one thing: unless the inspection process had changed, they didn't check my horn, which is a loud airhorn that you would definitely hear and I was waiting to hear. So visually, it seemed to pass. The older technician then came in and, in one breath, told me my brakes had "barely passed" inspection and offered to replace them - I did humor him by asking for the price, he said $1,200, thanked him, paid the woman at the counter, and left. The kicker? My brakes had less than 3,000 miles on them as I had front/back brakes replaced in October by the garage just up the street. So not sure (I am sure) what shenanigans were in play with that one. Maybe whatever part of the inspection that isn't done by the diagnostic machine is done visually and he just has bad eyesight.

Chris Veinot 5…read morereviews Went in for an oil change. Asked for the high mileage oil change which was on the list of oil change services on the counter. "We don't have that any more" But they did have a more expensive one available. I said 'ok, and please change the cabin air filter, also the right rear tire was low. Went to pay , and was told, "We couldn't get the cabin filter out, the car is designed that way. You can watch a you tube video to figure it out. We would have to cut the plastic with a dremel tool." Swear to god, wtf. Got in my car and low tire light was still on. Had to ask them to fill it. The hose they used had water coming from it which goes into my tire. Apparently they don't know you can drain water from the comppressor tank. YIKES. Training here doesn't seem to be their strong suit.

Sullivan Tire knows what to do to keep your vehicle maintained & running. They are very fair and do…read morenot look to do things that are unnecessary that inflate cost. I trust them to do the work right & not gouge customers. My family uses Sullivan Tire exclusively. (It doesn't hurt that they are within 5 minutes of our residence)!

Brought my Jeep in for what I thought was a lower intake gasket leak, they changed my coolant,…read moreradiator hoses, charged me for two thermostats $194.00, they never did the lower intake gasket that they charged me $532.00 for. It ended up being a head gasket that was causing my issue. I ended up doing the head gasket myself. When I pulled the lower intake, I found the gasket was never done. Even after I showed them pictures they still said it was changed. I have been running an industrial maintenance shop for 30 years. I know what is new and what is not. I think I am going check my thermostat and see if that was even done.

I would highly recommend this garage. They treat their customers respectfully and fairly. Their…read moreprices are very reasonable and they are very knowledgeable. My family has been going to them for many years. They go above and beyond to resolve mechanical and safety issues.

Nice couple of dudes. Good pricing. Honest advice. Can't go wrong with that.read more

Friendly, skilled team all around. Thorough, service oriented, fairly priced. I highly recommend…read morethe AFA team!

They do good work but overcharge on labor. I received an invoice for $98 of JUST labor to install…read moreair filters, which takes approximately 30 seconds. Good turnaround and good work, but a bit unrealistic in their labor pricing. Likely will not return.

I was a customer of Dave's for years when he managed the shop in Exeter. I was glad to see he…read morefinally opened his own shop. Dave is very honest and knowledgeable.