Helped me with my kei truck diagnosing an issue, took about 5 minutes to look at my vehicle and…read moregave me solid advice free of charge, recommended another local biz with a solution for me. 5 star service.

Service professional work is lacking used to be a trusted business not anymore.Plus I think he took…read moreadvantage of me Hellossod that he sent my car to another shop for an exhaust repair and charged me 800$ I could have installed a new system for that kind of money.. Never again There were other problems that he charged me for but didn't fix

All the men working made me feel super comfortable!…read more However I wasn't told that they were running behind schedule I think they should call people with appointments and let them know. I got my car inspection done here $25 and it was great! However I am disappointed because I told them my tires were low on air and it wasn't fixed. I feel like that was something super simple that would've made the experience the best.

Very competent staff and very friendly I recommend this place highly…read moreI own a Tesla model X, which is very hard on tires. When I replaced the original manufacturers tires with replacements from certified auto, they lasted much much longer than the original manufacturers tires. The recommendations are superb.

At Romies, you get car repairs you can rely on without being price gouged. They are honest and…read moredon't sell you repairs you don't need. They will alert you to repairs you need that you may not see coming. Cars, trucks, foreign and domestic. From tires and brakes to batteries and motor repairs, Romies does it all. I've put my trust in Romies ever since they first opened in the 1970's because they've earned it.

been going there for years and will never go back to dealership. honest answer reliable.read more

Only towed my vehicle to this place because it was closeby and they said they could look at it the…read moreday of. They didn't even pull it into the garage and charged me $74 to tell me I needed a new Starter Motor. Which was already known. So here's the full story-- Called early morning Wednesday (7:09am), The mechanic that answered looked at the schedule and said he could take a look and to bring it in. It was towed and dropped off at 7:50am. They couldn't get to it (I'm a single mom so had to rent a car to pick up my son from school) They called me the following day Thursday at 12:40pm, telling me they didn't pull it into the garage or run a full diagnostic as I requested, but instead they tried starting it up and that the Starter Motor needs to be replaced. (We figured that much) -- Noticing I will need an oil change soon they added that in, for a total of $880.00 for the repair. I asked for the price without the oil change and she said $728. NEARLY $160 for an oil change is absurd. When I asked about the diagnostic and why I was being charged for a diagnostic when they didnt even give me any information we didnt already know, and they didnt run a full diagnostic, I was faced with an attitude and told "we could have charged you $140 for an hour of diagnostics, but we only charged you for a half-hour". I'm sorry does pushing the start button on a vehicle take 30 minutes? As someone that lives a block away and this is the most convenient place, I STILL wouldn't go back. Even the guys at O'Reilys said they were total rip offs.

I have been bringing both of my cars to Hanson's for a few years now. Mike and team are direct,…read morehonest, and give it to you straight, good or bad news. I have tried different shops all over the Nashua, Merrimack, Amherst, Tyngsboro area, including dealerships, as far north as Manchester, I have yet to find any place that beats Mike's prices, and service. Truly a rare find, thank you Mike and Lilly!

Went here for 4 brand new tires on appointment but the tires weren't there yet.. After the job was…read moredone everything was great and fine until months later a tire is losing air where then I realize that the rims were never put back from where they were taken off, so my sensor shows ALL my tires are in different positions.. (I had to guess which of my four tires actually needed air).. so I call back for them to fix that and the guy Ricardo, supposed Manager, wants to charge me because it was too long ago, he tried telling me someone else did that when literally my car hasn't been touched since them. He plain didn't care. They don't take accountability for their mistakes, Ricardo was rude on the phone, kept saying OMG and putting the phone down instead of hearing me out.. I will Never go there again and highly recommend you go elsewhere because if they mess up it's on you! They will steal your money. This is by far the worse customer service I have ever experienced.

I went in to purchase wheels for my suv and had an amazing experience. The person who helped me was…read morevery knowledgeable and helpful. He took his time to show me multiple different options that would work on my suv.

Great phone service, call back with info was quick, price fair, fast install of 4 tires no nickel…read moredime pricing good experience, would use again.

Came in for "complimentary" tire rotation. They refused, based on an overinflated excuse about tire…read morewear. The real reason was they wanted me to buy brand new tires. It has nothing to do with liability and everything to do with greed. NEVER SHOP HERE! I NEVER WILL AGAIN!

What a great experience!…read more My step dad is a mechanic and we found this place while searching local shops to get a transmission reprogrammed for my Lincoln MKX. We have never really used an auto repair shop, seeing as he does it all, yet this was one thing that needed to be done after replacing the transmission. One word : IMPRESSED. Quick and friendly service and honest opinions about the car - which is really appreciated - you don't always see this when going to a auto shop. If you are looking for ANY car service needs, go to Essex County Auto Repair. Highly recommend and we will be back if we need to be. Bravo!

We are so thankful to Anthony, Alex, and Will for their outstanding work on our Ford Edge and…read moreCadillac CTS! They quickly diagnosed and repaired every issue with efficiency and care. Their reliability and attention to detail gave us complete peace of mind, and our vehicles couldn't have been in better hands. My husband and I highly recommend Essex County Auto Repair for any repair work or oil changes! We'll definitely be returning for any future needs.

ATTENTION PRIUS AND HYBRID OWNERS! There is an alternative to going to a dealership…read more I was fortunate to have had a friend that referred me to them as I have a Prius and pretty much every other auto repair shop referred me to a dealership as they do not work on hybrids Matt absolutely did everything requested and the quality spoke for itself. The value of the customer service and work done far exceeds their price! which was lower by far than a dealership They have a lifetime customer now!! They went way above and beyond! So grateful to have found them.

Exceptional customer service with transparency and honesty. Even before the work was done, I felt…read moreconfident I was in great hands. Leo & Sons Auto Repair is a family-owned business, which really resonated with me. I've been to several auto repair shops in the past, and I often had to return because parts were missing, issues weren't fully resolved, or something else broke during the repair process. At Leo & Sons, I also got my state inspection done, and the whole process was seamless. They gave me peace of mind from the moment I contacted them. They have a fantastic text message system and an easy-to-use website where you can book appointments. Plus, they send you a digital receipt, so you won't lose it, and it's eco-friendly too. Additional perks: They offer WiFi for guests and have a comfortable waiting area where you can charge your phone or laptop and work remotely if needed, or just check social media or read some of their many funny quotes. Time flew by while I waited. There's also a clean bathroom for clients.