GREAT PROFESSIONAL! Reasonable price!! Also very responsible!…read moreReception is very clean and super comfy No language barrier everyone is very welcome! Super recomendo

The shop is a bit out of the way, but well worth it. I requested a quote for brakes and rotors and…read morereceived a response within minutes. They were able to squeeze me in the next morning, which was important since my brakes needed immediate replacement. Both of my cars were completed the same day. The shop was clean and comfortable, the service was professional, and the pricing was fair and honest. My car is running smoothly. They're located in Unit C -- just follow the arrow.

I am a 4 year customer of this Hudson NH location. I give…read morethem 10 stars because they are professional, Honest and go out of their way to satisfy the customer. I couldn't be happier with my experiences there.

I've really liked Sullivan Tire over the year but I think things have slipped as far as quality…read more Every time I leave there now, I have to check the tire pressure after an oil change. They are all over the map. How many times will you lose the valve stem caps. You are a tire place. Really, how can you get these simple things wrong. Laziness. The valve stem caps are staring you in the face.

Was looking for a place we could develop a relationship with for servicing our car, after our old…read moreservice center was sold. Took our Ford Edge in for an oil change just before we left on a trip. They were able to squeeze us in. Good start. When they called after the oil was changed, they said that they had noticed a couple of other small, but important problems -- which they fixed, just because. I had noticed the problems before I went, but didn't think to mention it to them. Fantastic! I gladly paid for all the service, and we are off to a great relationship. Long-time family business. That's also a plus in my book.

Friendly,attentive and efficient- being from out of state and needing to attend to a loved one in a…read morelocal hospital, their interactions were tremendously supportive. They evaluated my needs, recommended solutions, provided transportation and kept us informed on progress. I would recommend this business wholeheartedly!

The team here is AMAZING! The new manager Ryan (With a beard) is so friendly, professional, and…read moreactually cares about his customers. I went in for an oil change and both the manager and one of the other techs did a full inspection on the inside of my car. They looked at all of my fluid levels and noticed that my brake fluid needed to be flushed. He explained the cost, what happens if i dont change it, what happens when i will change it, and how long it will take. They answered all of my questions and showed me the most compassion. The tech Ryan (With hair, no beard. Younger guy) noticed I had a small chip in my windshield and explained how we would be able to fix it quickly and easily. I highly recommend this place. Everyone I have talked to in the building is amazing. The team is highly knowledgeable but also treats everyone with respect, not as a dollar sign. I spent an hour there as they went above and beyond what they were supposed to service me with. I cannot thank them enough for all of their help. -Kyra

Fast service, informative, friendly. Service as requested/ expected, and able to use coupon…read more Appreciate the service & value ~

I had my Air Filter Replaced, Rear Diff Fluid Replaced with Honda Dual Pump Fluid, and Full…read moreSynthetic Oil Change with Valvoline Full Synthetic Oil. The crew was super friendly and I was in and out 1,2,3. The price was excellent.

I had the ac charged and after 5 hours (ish) of usage it gave out and the check engine came on. I…read morebrought the car back and they ran some tests, said nothing is wrong but quickly gave me money back. I had to bring it to the dealer to get repeated. $1400 for a new compressor. The green dye in the part indicated Valvoline looked for a leak and knew there was one, that was why they were quick to give a refund. Check engine light was because they put the ac filter back incorrectly.

Conveniently located in Londonderry. Employees are always friendly, polite & professional. There…read moreare options for your needs. Car comes out clean, but a little wet. I usually have to wipe down the windows afterwards. Otherwise, no complaints. I always use coupons for a discount.

I had my car washed today and very disappointed. I spent 18 for the works and 2.00 tip. Three boys…read morewere there with brushes. They did one swipe down each side with the brush. It looks horrible! All around my windshield is dirty. Back of car has a few clean spots and I mean spots. Never again! My daughter recommended this place last summer, I went there and an a man in his 40 or 50 brushed the whole car! I gave him a 5 dollar tip. Where did he go? He said he only works weekends. Your loosing business without him.

I had two brand-new rear tires installed on my Hyundai Elantra at VIP Tires in Waterbury,…read more Connecticut, on Sunday while I was staying in Connecticut for the weekend. On my drive home, I noticed I had a flat tire, so I decided to replace both rear tires before making the 2 1/2-hour drive home on Monday. Unfortunately, on Tuesday, I noticed that both of the brand-new rear tires had lost air. When I brought my car to Valvoline for an oil change, they checked the tires and found that both were completely flat--their equipment couldn't even register the PSI. At that point, I was told there were potentially two issues: either the valve stems were leaking or the tires had not been properly sealed during installation. I brought the car to VIP Tires in Londonderry, New Hampshire and they were extremely thorough. They explained that the valves should have been inspected and tested as part of the installation and quality-assurance process. They were also able to see through VIP's connected computer system that the work had been performed at the Waterbury location. When I called the Waterbury location to explain what happened, Joe told me that Justin had worked on my car Sunday at approximately 2 PM and that he would speak with him. Joe did apologize that this happened to me, which I appreciated, but I did not feel that the response fully acknowledged the seriousness of the situation or the fact that the proper quality-assurance inspection should have been completed before I was sent home with two new tires. Thankfully, my experience at VIP Tires in Londonderry, NH, was completely different. Allison and the installer were professional, patient, and thorough. They got me in quickly, inspected my tires, showed me exactly what was wrong, and took care of the issue without making me wait long. Their customer service was excellent and gave me confidence that my vehicle was being properly taken care of. VIP aims to provide professional service and ensure customer trust during maintenance, and that is exactly what I experienced in New Hampshire. Unfortunately, the Woodbury, Ct experience fell short of that standard and could have put me and my family at risk during a 2 1/2-hour drive home. I hope VIP Waterbury takes this seriously and makes sure proper inspections and quality-control procedures are followed after every tire installation.

I have been a VIP customer for years. Maybe more than 10…read more They make a lot of mistakes. Over the years, I have been willing to let it go because they are reasonably friendly and try to help. That unfortunately does not overcome the severe deficiency in making sure their work is good. VIP example mistakes: has failed to tighten wheel nuts, oil drain plugs. They have damaged my car using impact wrench where they should not (spare mount). The most recent VIP mistake: I brought my car in for an oil change and tire rotate prior to a road trip. One of the wheel lugs were not torqued fully. They were snug, not tight. This condition is well known to cause fatigue failure of wheel studs. Happened to me. See the pics. Think 80 mph, Florida Freeway, nighttime, Florida aggressive drivers. It could have been a bad wreck triggered by the wheel coming off at speed. When I called VIP, they seemed most concerned with denial of responsibility. I was pissed because their work nearly resulted in a incredibly dangerous situation. People die from high speed wrecks and VIP seemed more concerned with denying responsibility. After all these years, I am done with these people. The lack of concern that they induced a dangerous situation is not acceptable. If you use these people to do work on your car, do yourself a favor, go buy a torque wrench and double check their work. Their words saying they check their work are not matched by actual results. Bottom line. These folks are risky and you might get a nasty surprise. Maybe even crash and die. PS. The VIP customer service responds to these YELP reviews are totally hollow. Look at other reviews. My experience with VIP is not unique. If they really fixed their shortcomings, all the bad reviews will be old.

I have to caveat this review with the fact that I actually didn't require any kind of muffler…read morerepairs, or really any repair to speak of at all. I am writing this review for excellence in service! See, FE Turnpike was all gooped up with sand and salt after the most recent winter storm, and I had plum run out of wiper fluid - typical story for a New England driver, I imagine. Anyway, I found myself a gas station, bought some fluid, filled the reservoir, and WHAM, the hood won't shut. The safety on the hood still works, but it's not shutting. No amount of slamming or stomping on it was helping, either. So I motor on into Monroe Muffler, which is the first service-station like place that I see, and these guys were great. They were helpful, not at all condescending to silly ole me who can't shut her hood properly. They came right out into the snow, lubed up the catch, diddled around with a screwdriver, and the hood shut like magic. They wouldn't accept payment; they wouldn't accept a pizza delivery. They were just nice guys helping someone out who (obviously) needed it. Thanks Monroe Muffler!

DO NOT come here for inspection ! They are "part of the NH state police" and even wanted me to see…read morethe New Hampshire police cruisers, parked out front of their store . This shop did not pass my car for minimal tint and I mean I did not even know it had tint, that is how minor this tint is!!! Car has passed this same inspection several times before and I have not changed anything or done anything to the windows. There were several other cars in their garage with darker tint than mine and he said well, they are not here for an inspection. he handed me the law that explicitly says that "the vehicle cannot have aftermarket tinting on the windshield or on the windows to the left or right of the driver." But the tint they failed me for is on the back windows not the front or the driver sides. What a joke! I do not recommend bringing your car here for an inspection. BTW- Thank you NH police for all you do, I do appreciate you, do not appreciate this shop.

Scott and Heidi Wallace are the best!!! I have had them perform both major and minor repairs on…read moreseveral of my vehicles, and I am always tremendously satisfied with the result---fully confident that the cost of repair is both fair and honest! Consistently excellent, trustworthy, highly-professional, and friendly service! Highly recommend!

Terrible experience, now seeking legal counsel. This shop worked on my pickup truck for a period of…read moreabout 5 months, and they were never able to fully solve the problem. I brought it in due to engine light and misfiring. They did about $3500 worth of work, everything from new plugs and wires to a whole new catalytic, over those 4-5 months, and it still never solved the misfiring. I kept taking it back for the same issue and finally realized they were never going to fix it. I took it to another shop locally and they fixed it completely within a week. When I approached the shop for a refund, they were rude and took no responsibility, even blamed me for taking to another shop and said they owed me nothing. Now I am seeking legal support in attempt to recover some of the wasted money. They had a lot of turnover in management and techs, but they should still stand behind their work. Extremely disappointing how poorly I was treated and I don't want anyone else to get played either.

I have known the John/owner for years. Jvk's service and support are reliable. Jim and staff have…read moretaken good care of my cars and always informs us of the necessary maintenance that keeps our family safe on the road. Thanks Guys

I am a COVID Nurse who travels. I rely on a car that will be reliable and ready to take me to work…read more I called and received a free estimate performed in a very TIMELY polite manner. Jim & John run a tight ship, great customer service, friendly and what I rarely see TRUSTWORTHY. Car drives well after an axle repair. About John, every networked, can obtain parts with a 3 year 36K warranty to be shipped in right away (next day). He provides a warranty through TechNet so if I am far away and the part would fail, I can still get the part covered within the warranty period by Technet. Garage is clean, quiet, safe neighborhood, well lit, secure just down the street from the Police Station! What a great relief to have such excellent customer service at a FAIR price. Kudos and many thanks to JVK Auto Service and Sales.