The shop is a bit out of the way, but well worth it. I requested a quote for brakes and rotors and…read morereceived a response within minutes. They were able to squeeze me in the next morning, which was important since my brakes needed immediate replacement. Both of my cars were completed the same day. The shop was clean and comfortable, the service was professional, and the pricing was fair and honest. My car is running smoothly. They're located in Unit C -- just follow the arrow.

It is very true it is an out of the way shop. But it is a…read morehidden gem ! They responded quickly to text, and got me right Cost a bit more than I thought it would, but everything is going up these days !

I started a project request here on Yelp and Sullivan's tire responded to me immediately for a fair…read moreprice on a four wheel alignment. They scheduled me for a morning appointment the next day. When I arrived for my appointment, I ran into a snafu with their scheduling system. I spoke with their district manager, who was very nice, and rectified the entire situation immediately. I'm very satisfied with the work they did. Highly recommended.

I am a 4 year customer of this Hudson NH location. I give…read morethem 10 stars because they are professional, Honest and go out of their way to satisfy the customer. I couldn't be happier with my experiences there.

Was looking for a place we could develop a relationship with for servicing our car, after our old…read moreservice center was sold. Took our Ford Edge in for an oil change just before we left on a trip. They were able to squeeze us in. Good start. When they called after the oil was changed, they said that they had noticed a couple of other small, but important problems -- which they fixed, just because. I had noticed the problems before I went, but didn't think to mention it to them. Fantastic! I gladly paid for all the service, and we are off to a great relationship. Long-time family business. That's also a plus in my book.

Friendly,attentive and efficient- being from out of state and needing to attend to a loved one in a…read morelocal hospital, their interactions were tremendously supportive. They evaluated my needs, recommended solutions, provided transportation and kept us informed on progress. I would recommend this business wholeheartedly!

Fast service, informative, friendly. Service as requested/ expected, and able to use coupon…read more Appreciate the service & value ~

DONT GO HERE What could be improved? REMEMBERING to PUT…read more OIL IN THE CAR after draining it would be good. A poor young woman stranded on the side of the road with no oil I. The engine after they FORGOT to put in the car after an oil change!! costing THOSANDS FOR A NEW MOTOR!!! ABSOLUTELY INSANE DO NOT GO HERE!! bad customer service ZERO STARS!!

I had the ac charged and after 5 hours (ish) of usage it gave out and the check engine came on. I…read morebrought the car back and they ran some tests, said nothing is wrong but quickly gave me money back. I had to bring it to the dealer to get repeated. $1400 for a new compressor. The green dye in the part indicated Valvoline looked for a leak and knew there was one, that was why they were quick to give a refund. Check engine light was because they put the ac filter back incorrectly.

Manager Mike is awesome…read more Brought my wife's 2020 Cadillac XT4 there for an full synthetic oil change, was a normal change until we went to start up the car and it was sputtering on start up. It was a highly coincidental incident, I genuinely felt that Mike went way out of the normal routine checks as well as looking at security cameras to audit technicians work and completeness. We had an abnormal issue that I felt that Mike went well above bar to over-communicate and diagnose an issue. We will be back for service, only one missed point as we had a new technician that could of done a better job at having on clean gloves to reset our car timers, it left oil residue all over our steering wheel and buttons.

Conveniently located in Londonderry. Employees are always friendly, polite & professional. There…read moreare options for your needs. Car comes out clean, but a little wet. I usually have to wipe down the windows afterwards. Otherwise, no complaints. I always use coupons for a discount.

I had my car washed today and very disappointed. I spent 18 for the works and 2.00 tip. Three boys…read morewere there with brushes. They did one swipe down each side with the brush. It looks horrible! All around my windshield is dirty. Back of car has a few clean spots and I mean spots. Never again! My daughter recommended this place last summer, I went there and an a man in his 40 or 50 brushed the whole car! I gave him a 5 dollar tip. Where did he go? He said he only works weekends. Your loosing business without him.

Customer service from manager Mike needs some work. I've been here a couple times and have never…read morerlly had a problem but this last time I was there Mike the manager was super rude and quite disrespectful. I don't know if he had a bad day but he had an attitude and made it seem like I was an idiot for asking questions I didn't know the answers too. as well as belittling me for not knowing "common sense"

I have been a VIP customer for years. Maybe more than 10…read more They make a lot of mistakes. Over the years, I have been willing to let it go because they are reasonably friendly and try to help. That unfortunately does not overcome the severe deficiency in making sure their work is good. VIP example mistakes: has failed to tighten wheel nuts, oil drain plugs. They have damaged my car using impact wrench where they should not (spare mount). The most recent VIP mistake: I brought my car in for an oil change and tire rotate prior to a road trip. One of the wheel lugs were not torqued fully. They were snug, not tight. This condition is well known to cause fatigue failure of wheel studs. Happened to me. See the pics. Think 80 mph, Florida Freeway, nighttime, Florida aggressive drivers. It could have been a bad wreck triggered by the wheel coming off at speed. When I called VIP, they seemed most concerned with denial of responsibility. I was pissed because their work nearly resulted in a incredibly dangerous situation. People die from high speed wrecks and VIP seemed more concerned with denying responsibility. After all these years, I am done with these people. The lack of concern that they induced a dangerous situation is not acceptable. If you use these people to do work on your car, do yourself a favor, go buy a torque wrench and double check their work. Their words saying they check their work are not matched by actual results. Bottom line. These folks are risky and you might get a nasty surprise. Maybe even crash and die. PS. The VIP customer service responds to these YELP reviews are totally hollow. Look at other reviews. My experience with VIP is not unique. If they really fixed their shortcomings, all the bad reviews will be old.

DO NOT come here for inspection ! They are "part of the NH state police" and even wanted me to see…read morethe New Hampshire police cruisers, parked out front of their store . This shop did not pass my car for minimal tint and I mean I did not even know it had tint, that is how minor this tint is!!! Car has passed this same inspection several times before and I have not changed anything or done anything to the windows. There were several other cars in their garage with darker tint than mine and he said well, they are not here for an inspection. he handed me the law that explicitly says that "the vehicle cannot have aftermarket tinting on the windshield or on the windows to the left or right of the driver." But the tint they failed me for is on the back windows not the front or the driver sides. What a joke! I do not recommend bringing your car here for an inspection. BTW- Thank you NH police for all you do, I do appreciate you, do not appreciate this shop.

Everytime we need someone done they are very accommodating. Reasonably prices and everyone we have…read moretalked to in person or on phone has been very helpful. - Colon family

Terrible experience, now seeking legal counsel. This shop worked on my pickup truck for a period of…read moreabout 5 months, and they were never able to fully solve the problem. I brought it in due to engine light and misfiring. They did about $3500 worth of work, everything from new plugs and wires to a whole new catalytic, over those 4-5 months, and it still never solved the misfiring. I kept taking it back for the same issue and finally realized they were never going to fix it. I took it to another shop locally and they fixed it completely within a week. When I approached the shop for a refund, they were rude and took no responsibility, even blamed me for taking to another shop and said they owed me nothing. Now I am seeking legal support in attempt to recover some of the wasted money. They had a lot of turnover in management and techs, but they should still stand behind their work. Extremely disappointing how poorly I was treated and I don't want anyone else to get played either.

I had my vehicle painted and it was beautiful they did such a great job and I recommend this to…read moreeverybody I tried other auto painting companies they were so much more cost and they were rude and cold So I recommend this to everybody with the cars being so high price now it pays to just repaint your car recondition your car and these guys are the best

Great service fair and honest pricing. Skip has been doing all my Transmission work for years.read more

Have been bringing my vehicle to durabild transmission for the last 4 years. Every time I have…read morecalled to bring in my vehicle for repairs, I'm able to drop it off early in the morning or the night before after hours at my convenience. Skip calls me after diagnosing the problem an gives me the lowdown on what's wrong with the vehicle. Their rates are awsome , the service is great an the workers are professional. iam also impressed by how clean the shop is. I highly recommend durabild transmission. I'm a very happy customer.