1. Pole's Automotive

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Hudson, NH

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Pole's Automotive

4.1 (13 reviews)
Closed • 7:30 am - 4:30 pm

Services - Pole's Automotive

Auto steering and suspension repair

Oil changes

Routine automotive maintenance

Pole's Automotive Photos

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Recommended Reviews - Pole's Automotive

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2 years ago

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5 years ago

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5 years ago

Excellent service & very fair prices all the time. Great honest people. Never tries to "up sell" me on things or repairs I don't need

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7 years ago

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9 years ago

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14 years ago

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17 years ago

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9 years ago

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8 years ago

Excellent and reasonably priced service. They are trusted mechanics.

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14 years ago

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10 years ago

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8 years ago

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12 years ago

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Review Highlights - Pole's Automotive

“I had received a quote frim the dealership for over $500.”

Mentioned in 2 reviews

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Lowell Street Automotive

Lowell Street Automotive

(15 reviews)

Helped me with my kei truck diagnosing an issue, took about 5 minutes to look at my vehicle and…read moregave me solid advice free of charge, recommended another local biz with a solution for me. 5 star service.

LOCAL PSA: MR. GRUMPY BRITCHES STRIKES AGAIN!…read more Well, folks, this is my SECOND visit to this garage based on word of mouth. Funny thing is, there are only 14 reviews. With service like this, I guess word of mouth is doing some heavy lifting! Welcome to my experience with Grumpy's Automotive Center, DBA Lowell Automotive Center. Back in February, they installed generic clamps on a hose, which I believe were overtightened. Several months later, the T-fitting cracked right where that clamp was installed. Coincidence? Maybe. But I believe the original workmanship deserves a serious look. I asked them to address the problem. Instead, the car was returned without the issue being resolved because, apparently, I hadn't explained it clearly enough. Enter Scott, aka Mr. Grumpy Britches. Scott repeatedly interrupted me with, "I can't tell you anything without the car here." SO I BROUGHT THE CAR BACK! Then I called to explain the issue again, only to be interrupted and told, "Well, I just walked in the door at 8." Seriously? If you open at 8, shouldn't you be ready to deal with customers at 8? Just a thought! Now comes the kicker: I was expected to pay to repair a problem I believe was related to their previous work. When I returned to discuss it, the conversation became argumentative, ending with, "We'll just talk face to face." Excuse me? What exactly is THAT supposed to mean? Maybe it was innocent, but it's a lousy way to handle a customer trying to resolve a dispute. I've always found Steve to be a nice guy, but my experience with Scott has seriously changed my opinion of this business. THE UPDATE, FOLKS! We picked up the car, and, SURPRISE, we were charged to repair the part I believe was damaged by the earlier work. Then my wife was challenged about this post and told I'd been given the price beforehand. I WAS NOT GIVEN A PRICE BY SCOTT. That's my recollection, and I'm standing by it. But wait, there's MORE! They also challenged my wife about how much she drives the car. I said she barely drives it, and they apparently disagreed based on the mileage. Let's do some math, Mr. Grumpy Britches! YOU said approximately 5,000 miles in eight months. That's 625 miles per month, or 7,500 miles per year. Sounds like relatively low mileage to me! If mileage explains why a part failed, then explain the mechanical reason. Show the evidence. That's what I'd expect from a professional mechanic. But challenging my wife over my comment about mileage? WHAT DOES THAT ACCOMPLISH? She was there to pick up a car, not participate in an argument over a review. HERE'S MY FREE BUSINESS ADVICE: You don't like the review? EARN A BETTER ONE! You disagree? Explain yourself professionally. Show the customer what happened. Stand behind your work if it's justified, and work toward a reasonable resolution. That's how you build trust, earn repeat business, and generate positive word of mouth. I'm sharing this because our local community deserves to hear about my experience and make its own decisions. MY ADVICE: Read the reviews, ask questions, and get prices and warranty terms in writing before authorizing repairs. As for me? I won't be returning. DO BETTER, GRUMPY BRITCHES. DO BETTER!

Zaks Auto

Zaks Auto

(47 reviews)

I returned to zaks a few months later to have them do some more work for me. There 2 hours away…read morefrom me one way but I won't take my porsche 911 anywhere else. They tuned it a few months ago and today they installed a new exhaust and air intake. I planned on dropping it off but john said no man, stay. Won't take us long. John is the absolute best, i was in and out in a few hours and the car is just perfect. John constantly let me speak to the mechanic which im sure he didn't like,lol throughout the project and i cant say enough. The mechanic was so nice and knowledgeable, I've never felt with someone working on my car. Beautiful clean waiting room with drinks,TV amd couches. Its just such a great experience being there at zaks auto in Hudson nh. Dont do it to urself bring ur vehicle to zaks for anything u need done. More then fair pricing and a great group of guys. They have one of the cleanest shops I've ever been in. Another great job done by zaks. Thanks guys, c u this winter

My review to Zaks auto:…read more I brought my vehicle to this shop for an oil change, brake fluid flush, and other maintenance before a Porsche Club of America (PCA) track event. They also performed their complimentary PCA tech inspection, which is advertised as a thorough inspection. I specifically asked that all vehicle fluids be inspected before the event. During the track day, my car suffered a power steering failure that left me stranded. I had to call my regular mechanic to the track to repair the car so I could get it home, resulting in a significant repair bill and a lost track day. They offered no support or reparations. When I first contacted the shop, their response was simply, "You brought the vehicle to a track. We aren't liable." It was only after multiple phone calls that they acknowledged the power steering fluid had appeared discolored while the car was in their shop all day, but they never communicated that to me. I understand that track cars can fail. My issue isn't the failure--it's the lack of communication. I specifically asked for the fluids to be inspected, and the shop later admitted they noticed discolored power steering fluid but chose not to mention it. Had they done so, I would have serviced the system before the event. I've included photos of the power steering fluid taken after the failure and during the repair. Based on my experience, I cannot recommend this shop if you're relying on them to prepare your car for a track event.

Pole's Automotive - autorepair - Updated October 2026

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