Always does great work for a great price, would highly recommend going here and will continue to do…read morebusiness here.

I'm leaving a 1 star because my pregnant wife dropped our car off today 2/18/2020 while I was at…read morework to have an oil change done and the shop reeked of cigarettes and weed. I have nothing against smokers but to allow your shop to be turned into a smoke shop isn't ideal for customers with kids or pregnant women. My wife had no other choice but to wait outside in the rain/snow because she couldn't stand the smell anymore. We just moved to the area and were looking for a new mechanic but our search will continue. Y'all lost good business due to your environment. I hope you make some changes because we we're hoping this place would be our home shop.

I only found them after asking my old timer nieghbor about a good and honest shop. he recommended…read morethis one hands down. in the beginning I would call them to get quotes on what I knew was wrong, call other people and these guys were consistantly on the cheaper side. I have 2 old cars and every now and again they need work done. I call these guys up, drop off the car one night and then the next day it's done and the bill doesn't give me a heart attack. ok, so I don't enjoy the bill, but they seem to be pretty fair with pricing and don't try and over sell you a whole bunch of things you don't need. I have now sent 2 other friends over and they also give positive feedback.

I can't believe I've never written an Arlington Motor Mart review! We've taken our cars to Jimmy…read morefor 15 years. He's extremely honest, does good work, and doesn't gouge on price. I've taken cars to him after going to the dealer for warranty work & hearing I needed non-warranty big bucks work done. Sometimes we've needed the work, sometimes not. But whenever it's been needed, it's been done well and for far less money than the dealer quoted. I send everyone here, can't it recommend highly enough.

This shop is excellent! The mechanics are super down to earth and honest, the prices are very…read morereasonable and the work they do is great. I won't take my cars anywhere else. I highly recommend them to anyone! They don't have loaner cars, but they will drive you back home or to work (within reason, I'm sure) so you don't have to hang around and wait for your work to get done and come get you after! No better shop in the Litchfield area!

Both times I've been here, the place was a pig sty. That's not a good sign, keeping a shop that's…read moreconsistently filthy and disorganized. They were sanding cars right out in the open, and the dust was getting all over not only their staff, but also their customers, including me. Gross. The front desk is run by a toothless, demented old fart with a sour attitude, who insists that you pay in cash, but refuses to make change. I wouldn't trust these clowns to repair my daughter's kiddie car, let alone to straighten a frame for me. Do yourself a favor, save yourself the arguments and the headaches, and avoid this place.

The New Name is Waltham Auto Body, still located at the same address. For the first time, stopped…read moreby last week to get an estimate. Gary, The Manager I spoke with was polite, Friendly and professional. Gave me the reasonable price and was able to even get it fixed this week. His staff is experienced and welcoming. They even washed my car and now it looks almost new. I'm truly pleased with their work and will recommend them to friends and family. Thank you Gary and everyone else at Waltham (Watch City) Auto-body.

I recently had a minor fender-bender and had to get some body work done. My insurance company…read morerecommended All Star, and it was conveniently located, so I tried them out. I couldn't be happier with the results! They replaced one wheel (a custom rim), painted a quarter panel, and replaced the back bumper. I dropped off the car on Friday morning and it was ready the next Thursday morning (faster than other body shops I have dealt with). In addition, they do a FREE interior/exterior detailing with all body work, so my car looks brand new. They also let me drop off my rental car there, so the whole process was very easy. I would absolutely go back here again if I ever need body work again!

After contacting the owner, Robert Cucurull, and being completely ignored, I filed a small claims…read moreaction in Salem District Court to recover the $1,500 or so it will cost to fix the electrical problems and botched paint job. To my surprise, all three gentlemen, Big Bob, Julio and Little Bob all showed up in court. Bob Cucurull refused to sit with a mediator early on in an effort to come to some sort of compromise. So it went to trial early in the afternoon. Needless to say, I won. The standard for a professional and workmanlike service does NOT include bubbles, scratches and holes. Why they preferred to sit in court for five hours instead of fixing their mistakes was beyond me. In Little Bob's defense, I'm sure he was told to be there by the other two. Now I'll wait to see if they honor the court's judgment or if I'll have the sue them to pay on that as well.

Bruce is a nice guy, he has run a nice business at Ideal for a long time. Bruce will regale you…read morewith nice tales about his dogs, and many things not related to your car for 40 minute stretches of time. In my opinion this is what makes Bruce ineffective. This a long read but do yourself a favor read it all, and take your damaged vehicle somewhere else! I purchased a Dodge Durango in February 2024, to use as a second vehicle for the winter, and to haul my Great Dane around. I made this purchase to save my daily driver from mileage and wear. Unfortunately I had an accident only two months later in April. I had a reputable tow company and they happened to tow the Durango to the lot right next to Ideal. My parents had done business with Ideal sim time ago and were satisfied with the result, so I took my parents referral. I even had to convince my insurance company to let me leave the car with Bruce at Ideal. They agreed. I gave Bruce the benefit of the doubt and did not even contact him until August, as he said he was backlogged until June. When I met with him in August, I was hoping the car would be done any day. However, he had not even started the work, claiming he could not a find a hood for it. He was so hard pressed to find one, he was planning to replace it with a different hood without even consulting me. I bought a 2019 specifically for the hood style, which he would have known if he even took the time to return my calls. I met with Bruce a total of 4x after that. The next time I had time to stop by was in September. I asked about the status of the hood and reminded him I needed the car before Nov 1st! for trips to CT, that I had to pick-up for my job! This is now 6 months of no progress! He had held me and my car hostage, causing me 24k miles incurred on my daily driver, and forced me to continue to put my large dog in that car, causing interior damage. All of which I was trying to avoid! The icing on the cake I feel is the next time in October I had time to see Bruce in person (I had called several times and he did not return calls) he had found a hood in Florida, and it was going to take several days still, and cost more to transport it than I paid for the entire car to be shipped from Miami! So I took things into my own hands, called a brother in law with an auto shop. He found the hood locally in Waltham the same day for less money. When I spoke to Bruce about this he was disappointed with himself. I asked if I needed to move the car, he said no. He said 'This will be my personal project.' When I saw him again a week later he had still not started. I asked again do I need to move the car, he said no. It was now November! I asked him what have you been doing, I thought this was going to be your personal project. His response 'Mostly taking to people.'. As I said Bruce is a nice guy. He's lost the edge in my opinion. Clearly my car was not going to be done for November 1st! I don't trust any of the information Bruce has provided to me to date. Here it is November 13th and the car is STILL not ready. I have no idea if I'll be satisfied with the actual work, frankly I'm concerned. Be wary of bringing your car here.

After a couple of separate incidents where people have run into my wife and I; and one where my…read moremom's car had a rear bumper smash, Bruce was able to restore our vehicles to better than new condition. He invests in the process of doing it right as well as the best paint so ensure no flaking or chipping. Couldn't be happier with his team's work on all 3 of our projects.

Solid reliable work at a reasonable price. My family and myself have been bringing our cars there…read morefor years.

I can't say enough good things about C & C collision. I have used them both personally and…read moreprofessionally as a customer. Chris the owner is a straight shooter and has been in the game a long time, and let's be honest, these insurance companies and how they handle claims (looking at you terrible Geico) have made it a game. With that said, he's prompt, courteous and has a fantastic staff in his shop. He also looks like Al Pacino...

I got quotes from about 7 other shops in Malden, and I chose C & C because they provided me with a…read moretransparent quote. Chris is good people. I am working with student's budget and Chris worked with me to keep the cost to a minimum. Compared to other autobody shops, the price was very fair. While in his shop, I noticed that he also did some higher-end work on luxury cars, and that's what I like about this shop: He'll work within your budget. Some shops won't bother to take on small jobs. The quality of work is very good; these guys are true professionals.