My name is Brian Hackett. I recently dealt with Rafael on a simple nail in tire. I say simple for…read morehow he handled me. My usual place told me 5 day wait. So I called there instead, he answered and told me could squeeze me in. I have been dealing with people for over 35 years. Rafael is a diamond in the rough. He got me taken care within no time. I had the bronco sport and he patched my tire. Firestone is lucky to have this young man. Congratulations to you sir and I hope your upper management also sees this review and gives you a thank you . Extremely well deserved God bless and happy holidays

Firestone Danvers Review…read more Original Date of Service: April 2023 for new breaks 2nd Date of Service: November 02, 2023 Service Requested: Inspection of front right wheel after hitting pothole, rear brakes screech when in reverse, vehicle shaking when travelling 60mph and when breaking. Findings and suggested repairs: - Screeching cause: Rear brake pads and rotors were worn down badly. They were replaced under warranty. Notice: They were new as of April 2023. - Vibration cause: Front calipers were "sheared", the brake pads and rotors were severely worn needing replacement, realignment needed. Notice: All breaks and rotors were replaced in April 2023 at this same location. November 3rd the manager (Gordy) called to confirm findings and quoted $638 to fix the front wheels He advised the calipers aren't covered under warranty because they weren't replaced in April. The rear pads and rotors were replaced under warranty from April 2023. I asked how both calipers were "sheared" and to describe what he meant but Gordy couldn't provide an answer, he said he had no idea how they were "sheared" and the calipers were in such bad shape they need to be replaced "immediately" for our safety. We agreed to wait on the repairs until I call back. November 4th, I called Gordy to let him know the cost of the front wheels will be covered by my insurance. He immediately stated "Well then, we also have to replace both front control arms" which were never discussed before, making the final cost $3k+. The Second Opinion: Location: Smaller local repair shop in Salem. (Not a national chain) Estimate requested for: Front / rear brakes along with all components for possible replacement if needed, the vibration and the screeching of the back wheels. The results: Vehicle's brakes passed inspection. - Front brakes, calipers, rotors, and control arms were found to be in good condition considering the age of the vehicle. The brakes were estimated at 6 - 8 months old and had good life left. - The rear brakes were also 6 - 8 months old and still had plenty of life left too. After his inspection and the owner of the shop took the time to show me physically each piece and what it would look like if it were at the end of its life and how absurd Gordy's quote was for services not needed. The Insurance Adjustor's findings: November 4th my insurance claims adjustor called to discuss what the Damage Adjustor found: - No damage to the control arms - No damage to front wheel calipers - Rotors and pads did not need to be replaced Ultimately, the insurance company denied the claim siting the lack of damage. After hearing this I shared my finding with the adjustor. My adjustor was shocked that Firestone tried to make money off of this situation. Although there are no legal actions to take, I can only warn those reading this to use caution when considering bringing your vehicle to any Firestone. Summary: After my experience at Firestone with Gordy, Sean and Mike I requested to speak with the District Manager. Gordy told me he can only take my information and pass it on to him. He assured me that the DM would reach out within two business days which never happened. Could it be that the Firestone in Danvers is following the instructions of their senior management to take advantage of their customers and find ways to make money??

Bill and Josh at Scotty's are by far the best for auto repair and tires! Every single time they…read morehave treated us fairly and honestly. We are a family with older cars and are often in need of repairs - and Bill and Josh will do what is needed and have never oversold repairs. They have been our "go-to" service station for years, and we recommend them to everyone!

What a great experience! I popped in with no appt and a leaking tire. Bill took my vehicle in right…read moreaway, found the issue, remedied the problem, and I was on my way. I can't say enough about their efficiency and customer service. 5 star service!!

I knew what I needed to get done on my Jeep Grand Cherokee…read more Stopping by, I asked if they could install a new thermostat. Was getting a code on the vehicle leading to needing a replacement. I usually would do this myself, but without a garage and the freezing cold temperatures, it was not possible. They knew exactly what to do, as they explained some of the special procedures needed for this parts installation. Which is important without damaging the plastic housing. They were done in a day. Very fair on their prices. Would recommend this business to anyone. Great to deal with.

I called them about an error message on my car and was told to swing by later that day. Ray came…read moreout immediately, plugged his computer into the car and diagnosed the problem and cleared the code within 5 mins of me showing up. And then wouldn't accept any payment. So this 5 star review is my way of saying, "thank you, thank you!" No way this happens at my local car dealership.

Dakotah and Brandon are a great team. I'll be back. Very nice kids…read more My first Time there. Will spend the word

Had a great experience at this Midas with Mike. He was a huge help with our break lights. Super…read morequick, kind, and respectful! 10/10 recommend

Foxy Auto, where do I begin? This place is so awesome that I want to selfishly keep them a secret…read moreso that I don't have to wait when I need to bring my car in. I recently brought my car in for repairs. Right before my appointment, my car had a flat so I brought the car in on the spare"donut". When I went to pick up the car, they had fixed the flat on the original tire, which was in my trunk and put it back on the car, at no charge. What? Who does that? Foxy Auto that's who! Additionally, they have great prices, they are honest, they stay late if needed to get your can fixed and when they fix something, it remains fixed! I cannot sing their praises enough. Top notch garage!

I've found my go to for auto repair. Honest and fair. They offered an estimate before any work…read morewas performed and were great with communication throughout the day. Highly recommend!

A&B is a great place to have your car serviced for any type of exhaust work or mechanical repairs…read moreyou may need done great place great prices

Never go here, this man destroyed my car he was just supposed to fix the window regulator in my…read moreconvertible and he left it outside for days in the rain and lied about it when he told us it would be kept inside. He threatened and yelled at my mother and I when we picked up the car as we were speaking about the further damage he caused. My top no longer functions along with the door handle on the drivers side inside and outside handle, neither work. I now have to climb through the passenger side to get in my convertible. I also have a full display of dash lights on my car that I've never seen, unless you want to have to buy a new car after a trip to the "mechanic" don't ever go here.

I can't say enough about Joe's Service Center. I was quoted a price of $1649.00 by a well known…read moremechanic in Derry NH to get my vehicle repaired. I then got in contact with Joe and brought it to him for a quote. I brought the paperwork from the mechanic in Derry NH and Joe did everything on it. It cost $450.00. My vehicle runs smoothly and I saved $1000.00!! Also recommended him to my sister-in-law and she had her car serviced and is very pleased with the outcome. If you are looking for a reliable honest mechanic Joe's Service Center North Reading is who you should contact! Mary Kyle Derry, NH

When a surprise in getting your car fixed is a GOOD one, it's all too rare. It happened when I…read morepicked up my Saab the other day. Here was a perfect case of experience, knowhow, and a desire to do what was truly best for the customer driving the repair process. Instead of putting in a new $500 solution to my windshield wiper's problems, they were able to weld a portion of the arm that had prematurely worn, and machine a new mating hole etc. I was really impressed. The job was done was fast as well. Joe, the owner does what he says he will do, and when (if not sooner). He is a genuine, honest, and easy to talk to guy. He works on domestic cars, Volvo, and Saab, that I know of. It would be worth your while calling about a BMW, or Mercedes. You would be foolish to not drop your car off here! I have zero reservations about this recommendation.

Friendly and knowledgeable. This is a mechanic and owner I can trust. I have been going there for 8…read moreyears and Peter knows cars. He understands the different makes of cars and can tell you the concerns about them.

Peter and his crew are the best. I started coming to RMP Auto last year and have no regrets…read more They've helped me with all kinds of things, such as state inspections, new tires, and issues with my car door and windows. What's also great is how reasonable their prices are. Every single time, I'm pleasantly surprised to hear the final total. It's always been lower than I was expecting. Everyone here is so kind and helpful. I love having such a reliable place to get help with my car, right down the street from my home!

My son drove over a metal object and blew a tire. I was instructed by a relative to go here. So…read moreglad I did! I gave them the tire info over the phone, they ordered it and it was in the next morning. My son went in to have the tire replaced and they discovered his rim was cracked. They called all over to find a used rim with no luck. A new rim was over $500 so they suggested sending it out to be fixed. Before letting my son drive home on a donut, they inspected that all was safe. They sent the rim out and it was ready the next day. By the time all was said and done, the tire and welded rim was roughly $280. That's a fantastic price. A tire place in Woburn charged me over $50 to patch my tire. I liked that they went above and beyond to find an affordable solution and my son's safety was top priority. Turn around and response time was fast. I will be back in the spring to replace my tires!!!

I have been a customer of AAA Tire Willmington for over 30 YEARS!!!…read moreThus is why I TRUSTED Danny & Scott to simply mount 4 New Tires on My 2018 Tacoma with ONLY 15000 Miles on it. I got my Truck back with my nice new MEATY Tires they mounted for $275.00. I didn't reach Rocco's Restaurant when my D/S/F wheel came off my Truck & ROLLING beside me!!!!!!! My LF front end, nose dived to the pavement & from the Grace of God no one was hurt by the ROLLING WHEEL down the street & I was able to get to the side of the road SAFELY.... I Came to find out that they had a Shawsheen Tech student changing my tires!!!! Had I been told that was the PLAN, I would have taken my TREASURED TACOMA to Sullivan Tire...... Danny Fogg & I go WAYYYYY BACK. However I got NOT 1 PENNY BACK of MY $275.00 FAILED Install Charge...... AAA Tire SIMPLY paid the Boutiett's Auto Body charge......... I WILL NEVER DO BUISNESS WITH AAA TIRE AGAIN!!!!! THIS IS ON YOU SCOTT!!!!!!!!!!

Rilos Auto Repair is My Ride-or-Die Shop!…read more From my first days behind the wheel in Wakefield, Rilos in North Reading became my go-to (and only) mechanic. Honest, lightning-fast, and flawless every time. Transmission rebuilds, brake jobs, you name it! They squeeze me in and send me out smiling. Nobody touches my cars but them. Absolute legends!

If you're having any car trouble at all or just need someone reliable and honest to take a look at…read moreyour car this is the place for you. These guys are kind, efficient, and professional. Im so much happier when I leave their shop knowing my car was in good hands. Depending on the service I'm receiving; big or small I'm typically in and out in a few hours.