We had an incredible experience with American Carpet Distributors. Larry and his son Kyle came out…read morepersonally to provide a free estimate for recarpeting our entire home, and from the start they were knowledgeable, kind, and genuinely invested in helping us make the right choices. They were also extremely accommodating when the scope of our project changed--we decided to refinish the hardwood floors on our stairs and in our office before installation, and they updated the pricing quickly and fairly without any hassle. The installation itself was smooth and impressively well-coordinated. The crew handled removal and install flawlessly, worked efficiently, and clearly knew what they were doing. The finished product looks fantastic. We highly recommend American Carpet Distributors for anyone looking for quality service from a family-run business you can trust. Tip: cash is preferred

We had a great experience with Kyle, Larry, and the installers at American Carpet Distributors. We…read morejust moved into a new condo and wanted to replace the worn carpeting in the bedrooms but were hoping not to break the bank. With a recommendation from our realtor, Pasquale Recchia, from Christie's @Properties in Chicago, we found Kyle to be professional, helpful in assisting us to make the right choices, and very personable. The installers were professional, quick, and very neat/clean. And the price for our beautiful, soft, new carpeting was about half the price that I was expecting to pay!! I highly recommend American Carpet Distributors for your carpet needs---you will receive wonderful carpeting at a great price with excellent service!

I would highly recommend Mr. Carpet to anyone needing carpet or wood floors…read more Bob the salesman made multiple trips to show samples without high pressuring us to make a decision. Carlos and his crew did the installation professionally and efficiently. They went above and beyond repairing transition molding and a railing without being asked. Carlos and his crew moved furniture to other locations in the house without complaining. The entire process was easy and seamless thanks to the people at Mr. Carpet. I usually don't write reviews but they did such a great job I had to give them 5 stars.

Easy process, fast scheduling. Installers did a great job. If I had to do it again I would have…read moreasked about/made plans on securing some of the floor to reduce squeaks. Price was decent. Overall we were very satisfied.

My husband and I wanted to install a hardwood floor in our LR/DR of our Gold Coast condo. After…read morescouring online reviews, we narrowed the candidates to four. Three were eliminated because of the onerous terms of their form contracts, the unprofessional rep who visited us, or the delay/failure to provide a written bid. 312Flooring was completely different. Jesse, who came to bid the job, was knowledgeable, helpful, and obviously had authority to respond to questions and concerns. Peter, the owner, reviewed Jesse's video of the job, and approved the written bid. We chose 312Flooring. Their bid was not the lowest, but they were not the highest either. Peter and Jesse guided the project through our Condo Assn., stayed in touch with us reporting their progress, and were ready to start on the date promised. On the appointed day, the installation crew, Juan and his two sons, arrived. The next three days were almost pleasurable -- they were skilled, polite, respectful of our home, and enormously helpful in resolving the difficulties that arise during any remodeling project. Our floor was finished on time and on budget and we are very pleased with the finished product. While any home improvement project can be stressful, we heartily recommend 312Flooring should you decide to replace or install hardwood flooring.

Peter, Jessie, and the team at 312 Flooring are fantastic! This is the second time we have used…read morethem for a carpet install and they are now our go to flooring experts for any future projects. Great service, professionalism, and quality!

I had 3 area rugs cleaned by the Carpet Cleaning Group (CCG). They were a couple of dollars a…read moresquare foot more then the last place i used when they brought it back, it didn't look any different. You get what you pay for. CCG did a fantastic job, all 3 carpets came back looking brand new. So worth the cost. The guys that picked up and delivered the rugs moved furniture when they picked it up and when they returned the rugs. I highly recommend this company!

They did a great job cleaning our church carpet and rugs!! We really noticed the difference from…read moreprior service. Recommend this business.

Like many others here, I had issues with Empire's installation and product. However, I think it's…read moreimportant to share that Empire eventually made things right for us. It took some time and patience, but after quite a bit of back and forth, we reached a satisfactory resolution, and our floors now look great. Stay calm and kind. Most of the people you speak with are not decision-makers; they relay your issues to those who are. If you treat them kindly, they will "fight" for you and prioritize you as a customer. If you're not satisfied, ask to speak with managers and have all your information and proper documentation ready. Again, I cannot emphasize enough how important it is to remain calm and kind. You can achieve a reasonable resolution. Don't give up and they will make things right.

They ran a black friday sale. I picked out carpet. Paid them. Scheduled install. They called me…read morea day before the install to tell me it's out of stock. Now, I cant get a call back from them. When I have talked to someone they cant tell me when it will be in stock, promise to call me back and never do. Absolutely the worst experience ever. They cost me a month of time during a remodel and they still have my money. With digital inventory and AI, they should know exactly how much stock they have at all times. The sales person should be able to tell me on the spot with high certainty that what I buy will be available.

Working with Krystian is super easy. I had a small repair needed on some basement carpet, that I…read moreknew most companies would turn away because of it's size. He got back to me right away, I explained to him the issue and that I knew it was likely too small for him to take on. He told me not to worry about it, that he was more than happy to come on by and handle it. He came by, diagnosed what was going on, explained to me in detail his plan to fix the carpet, and was in and out in under 60 minutes at a very, very reasonable price. The carpet looks good as new! More than happy with the results. Definitely reach out to Krystian for your flooring needs. He's easy to talk to, respectful and honest, and above all, does great work. Really glad I found him and I've already recommended him out to friends. Photos 1 & 2 (Before): Carpet is frayed where it meets the tile, with nails poking out. Photo 3 (After): Krystian's work reattaching the carpet to the tile, cleaning up the fray, and removing the nails. Good as new!

Needed some carpet repair - new padding and some re-seeming and re-stretching for part of my…read moreexisting basement carpet after a pipe burst requiring the carpet to be partially pulled up and the wet padding removed. Krystian came here himself and did a fantastic job. He's meticulous in his work - the space he repaired looks great. His price was competitive with a few other estimates I received. And he's a really great guy to talk with. I'd definitely use him again for a repair, or when in need of new carpet. Highly recommend.

I used Alex and his team last year for carpeting and the job was excellent. This time it was for…read morevinyl flooring in my basement. From start to finish Alex and his team do fantastic work. I highly recommend. More specifically, the test of a true professional comes after the job is done. I had an issue with a few tiles coming up in my basement, It was possibly a manufacturer's defect but that didn't matter to Alex. He insisted on making the job right and came back and everything is perfect. Honest, hard-working, and a perfectionist... What else could you ask for in a tradesman?! I'm a customer for life! I thought spreading the word is the best way I can thank him.

We needed to find a reliable, trusted, and reputable carpet installer because time was running out…read morebefore our daughter would be moving into our 2nd floor condo. Alex Mendez came right over and answered all of our questions. First we just wanted carpeting, but then his fair pricing allowed us to have him also install luxurious vinyl plank flooring in our kitchen and foyer. From beginning to end, the process was painless. The installation was PERFECT! Our friends and family look at us like we're amazing re modelers. LOL! It wasn't us... it was Armnali Carpet & Vinyl. Thank you Alex for making us look so good. The problem with remodeling our condo for our daughter was... now we want our primary home to look that good. So, we called Alex once again and discussed our plan to have a movie theater themed living room which required a darker colored carpeting. Alex gave us excellent choices from which to select. It is done and once again, our guests think we're great remodelers. One of my family members said that I'm like a master carpenter. Similar to Spike Lee, I say, "It's gotta be the carpet!" Guess what!? Armnali Carpet & Vinyl is scheduled to install carpeting at another property at the beginning of November... and it's going to be great. He doesn't know it yet, but we're going to remodel our basement. So that means that we're calling Armnali Carpet and Vinyl again. It's the BEST remodeling decision that we've made. Thank You Alex!!! See you real soon!

I hired Nationwide to replace the outdated carpeting in my 1-bedroom condo with engineered…read morehardwood, and I had a great experience. Charles quickly grasped what I was looking for, and brought great samples to the in-home estimate. He also provided an estimate that turned out to be exactly on the mark. The installer, Alex, did a great job with the installation, and I am very happy with the final result. I would definitely use them again.

After water damage I was looking to replace my floor. It was…read moreharrowing. Some contractors/sales people said they would come and just would not show up. Some were not upfront. Some would not tell me the brand the flooring was. Some just did not know their products. It was all so frustrating. Then along came Charles. My knight in shiny armor. He is sincere, honest and truly cares about your needs. He lets you know if there is a delay or a problem. I felt that I was in good hands. He told me all I needed for the floor. The supplier he deals with is top notch. Then came delivery/installation. I was immediately was put at ease with the worker he sent. I wanted to keep him. He did a nice job installing the floor. As soon as there was a little dust or mess there he was with his broom and vacuum. I love my floor. I did not even have to get use to it. My old floor was dark and this one was quite lighter. I do not expect to have any problems now. If I do I have confidence that Charles and his crew would be right here. Carpeting will be done soon. My plan is to go with Charles again. Skip the fast talkers and go with Nationwide Floor and Windows.

I chose Hernandez & Iker simply from their website. We had a…read moresmall tile repair in our MBathroom shower. They quickly fit me into their busy schedule within a couple of days! Super easy to work with and great communication! We will definitely be hiring them again in the future.

Francisco did a perfect job, cleaned up well, good communication, and friendly. On time too. I…read morehighly recommend him.

They were not the cheapest option, but the had the most options and were super detail oriented. The…read moredesigner made sure the stairs that use to be carpet matched the floors in the rest of the house. They have a partner bank that offered 0% financing for 1 year which was a plus.

I am writing this to warn other homeowners about the "standard procedures" of FCI Chicago North…read moreSide. We paid over $14,000 for a professional installation, but we have been left with a failing floor and an owner who uses "warranty offers" to avoid fixing his own team's gross negligence. 1- The "Standard Procedure" Trap The owner, Brian, will claim he is "ready to resolve" the issue, but don't be fooled. His "remediation plan" is a cheap "spot repair" that ignores the systemic subfloor failure documented by an independent inspector. The inspection report--which the owner himself initiated--confirmed the subfloor is outside of manufacturer flatness tolerances and should have been leveled before a single plank was laid. Instead of honoring the contract, Brian is trying to force a "patch job" that is technically impossible for a click-lock floating floor without compromising the locking mechanisms of the surrounding area. 2-The "Extra-Cushiony" Gaslighting When the floor first began moving and crackling, the owner and his Project Manager, Chuck, didn't even bring a straight-edge to measure the floor. Instead, Brian actually wrote us a letter claiming the structural instability was a "feature," calling it an "extra-cushiony step." It was only after we refused to accept this gaslighting and an independent inspector proved the failure that he finally admitted the floor was out of tolerance. 3- Why "Access" is the New Excuse The owner claims he is being denied access. This is a blatant attempt to flip the narrative. We have welcomed a wall-to-wall assessment to ensure the floor finally meets the 1/8-inch manufacturer requirement we paid for. The owner has refused this. He only wants access to perform "localized" patches that would leave our $14,000 investment non-compliant and likely void our long-term warranty. 4- Unprofessional Negligence: * Technical Failure: The crew installed the planks tight against all four walls with zero expansion space. * Zero Preparation: Subcontractors arrived with no knowledge of the scope of work and didn't even know a vapor barrier was required (even though we paid for it). * Scheduling Over Quality: They attempted to install over a wet slab only 24 hours after abatement. ***Final Verdict:*** FCI Chicago North Side skips the most important steps (leveling and moisture protection), tries to talk you out of noticed defects, and then offers "minimal repairs" once they are caught by an inspector. They prioritize their profit margins over industry standards and contractual honesty. If you want a floor that actually lasts, do not trust this company.