Working with Mary and Mr Carpet has been an absolute pleasure! They were quick with their responses…read moreand wasted no time getting me a quote and installation date. Couldn't be happier with the service I received :)

There was no bad. Bob help us pick out the carpeting and we're happy with our choice. But we…read morehaven't been contacted since and it was a full three days ago. So we're just waiting, to hear from someone but initial impressions are very positive.

Like many others here, I had issues with Empire's installation and product. However, I think it's…read moreimportant to share that Empire eventually made things right for us. It took some time and patience, but after quite a bit of back and forth, we reached a satisfactory resolution, and our floors now look great. Stay calm and kind. Most of the people you speak with are not decision-makers; they relay your issues to those who are. If you treat them kindly, they will "fight" for you and prioritize you as a customer. If you're not satisfied, ask to speak with managers and have all your information and proper documentation ready. Again, I cannot emphasize enough how important it is to remain calm and kind. You can achieve a reasonable resolution. Don't give up and they will make things right.

I was incredibly unhappy with Empire. To begin with, they were the best price and they had a floor…read morethat matched others in a house I bought. The salesman did not notice that there was tile below the current floor or even think it might be an asbestos floor. I know he saw the floor because I watched him. When the installer showed up, he said he could not install because of the asbestos. I had it remediated and the installer came back. He put in the new floor but refused to move the furniture into the rooms or re-install the closet doors. He said they did not tell him he had to do this so he did not have a crew with him to do it. His supervisor promised another appointment in a few days to move everything back. I began calling Empire a day or so later to confirm the appointment and was told there was not one. Each call I made to them told me something different. Finally they told me that they would not move furniture into a room that they did not take it out of or re-install doors that they did not take down. My contract was clear that they move furniture in and out. There was one larger dresser that we could not get into the room and had to hire some moving guys to do that and of course, to pay for that. Empire has offered me a credit of $140 which is just a token to me. The salesman, the installer, the people on the phone, the supervisor, they all had a different story for the issues we were having. Hence, I would not recommend this company. And if you use them, not only get it in writing but record your phone calls (totally illegal) but I wish that I had.

I have been using Carpet Cleaning Group for a little over 10 years. I hired them right after I…read moremoved into my house because the basement carpet was just beyond. It was one of the first things I planned to replace. But after one cleaning, CCG completely brought it back to life and it looks brand new. I have two big dogs, so I have them come about every nine months and they consistently do the wall-to-wall carpet in my basement and the stairs up to the first floor as well as my couch. And the couch is done cushion by cushion and pillow by pillow. Both the carpet and the couch always look brand new after they leave. Sporadically, I have also hired them to clean other pieces of furniture that I don't use that often - to an amazing end. And recently, they started doing my custom runner up the stairs from my first to second floor. I was a little nervous about it at first as it has custom canvas trim - but again - looks fabulous. Can't recommend them enough. I have been lucky enough to have Zach and Valodia do my service that past few times and they are always on time, pleasant, professional, and really good at what they do.

I'm a repeat customer! CCG is always on time, so organized and does an amazing job. I've trusted…read morethem with my Persian rugs, my area rugs, and now my sofa and love seat! Zach and Dave made my eggshell sofa bright again (and got rid of the dog hair), no musty smell, pleasure to interact with. Professional, courteous and efficient. I'm a fan! They're coming back closer to fall to do our installed stair runner and landings...their quote was quick and clear. Lots of love for CCG! Cleaning gurus.

They were not the cheapest option, but the had the most options and were super detail oriented. The…read moredesigner made sure the stairs that use to be carpet matched the floors in the rest of the house. They have a partner bank that offered 0% financing for 1 year which was a plus.

FCI and Brian were amazing from start to finish. We had a big flooring project on a tight budget…read moreand Brian & his team were always quick to respond, good at communicating throughout the whole process including details like what to expect, etc. Fair pricing too and always on time during installation. Very happy and highly recommend!! KCH

I called for an estimate. He didn't have the carpet in stock. Offered to order it. Very responsive,…read moreprofessional, and excellent customer service.

From the owner: Our company highlight the ability to professionally measure, cut, and install carpets, along with…read moreskills like preparing surfaces, removing old flooring, and finishing edges. It should also mention the importance of client communication, accurate quotes, and ensuring high-quality, long-lasting work in both residential and commercial

Krystian was super responsive and could not have been a nicer guy. He did a great job installing…read morecarpeting in our lower level guest room, and we felt his price was very reasonable. We will definitely reach out to him again for any future carpet needs!

Working with Krystian is super easy. I had a small repair needed on some basement carpet, that I…read moreknew most companies would turn away because of it's size. He got back to me right away, I explained to him the issue and that I knew it was likely too small for him to take on. He told me not to worry about it, that he was more than happy to come on by and handle it. He came by, diagnosed what was going on, explained to me in detail his plan to fix the carpet, and was in and out in under 60 minutes at a very, very reasonable price. The carpet looks good as new! More than happy with the results. Definitely reach out to Krystian for your flooring needs. He's easy to talk to, respectful and honest, and above all, does great work. Really glad I found him and I've already recommended him out to friends. Photos 1 & 2 (Before): Carpet is frayed where it meets the tile, with nails poking out. Photo 3 (After): Krystian's work reattaching the carpet to the tile, cleaning up the fray, and removing the nails. Good as new!

Don't do it. Very nice guys and great price but holy cow the issues after installation is not…read moreworth it. We had our whole house done with floors and carpet. They say they guarantee the work but when you call them to come back out you get no response. I also noticed that the past reviews with the same issue are gone. The carpet kept coming up and we just had to spend 4K to redo our floors.

Miguel and his team are amazing! They are timely, professional, have excellent customer service…read moreskills, and do amazing work. I had my carpet installed in 2 bedrooms a hallway and in 2 stair cases. I'm so happy with their work. They went above and beyond. Everything that was discussed before the job was done as promised. In addition, the price for the job was reasonable. I am truly happy that I decided to accept their offer. Thanks Miguel and your team!

I hired Nationwide to replace the outdated carpeting in my 1-bedroom condo with engineered…read morehardwood, and I had a great experience. Charles quickly grasped what I was looking for, and brought great samples to the in-home estimate. He also provided an estimate that turned out to be exactly on the mark. The installer, Alex, did a great job with the installation, and I am very happy with the final result. I would definitely use them again.

After water damage I was looking to replace my floor. It was…read moreharrowing. Some contractors/sales people said they would come and just would not show up. Some were not upfront. Some would not tell me the brand the flooring was. Some just did not know their products. It was all so frustrating. Then along came Charles. My knight in shiny armor. He is sincere, honest and truly cares about your needs. He lets you know if there is a delay or a problem. I felt that I was in good hands. He told me all I needed for the floor. The supplier he deals with is top notch. Then came delivery/installation. I was immediately was put at ease with the worker he sent. I wanted to keep him. He did a nice job installing the floor. As soon as there was a little dust or mess there he was with his broom and vacuum. I love my floor. I did not even have to get use to it. My old floor was dark and this one was quite lighter. I do not expect to have any problems now. If I do I have confidence that Charles and his crew would be right here. Carpeting will be done soon. My plan is to go with Charles again. Skip the fast talkers and go with Nationwide Floor and Windows.

You can tell an honest business not by what they advise you to do, but sometimes what they advise…read moreyou NOT to do. Adrian gave me candid and informed advise on my vintage floors that was customer centered, and not just about them getting the job. Also, he was prompt and communicative. Highly recommend.

I hired Rovin's Hardwood Flooring to redo the flooring in two of my rooms. There was some horrid…read moreancient carpet in there I wanted removed and replaced with vinyl flooring. The estimate was quick to schedule and the pricing was well within what to expect in this market. The work was done in a a single day and what a beautiful job! Happy with the new floors in my room. There was some small touches that needed to get done on a second day, but the overall work is great. Highly recommend for your next flooring job!

I contracted Hernandez and Holloway Tile to install new tile flooring in the laundry room, and I am…read moreglad I called them. I spoke with Francisco and he was very friendly, and walked me through the details of the material and labor needed to get the job done. He coordinated with me on a schedule and provided me an estimated time frame for the completion of work. During the installation, Francisco and his team did an amazing job and ensured the tile was properly installed and even worked to address imperfection we had in our flooring that would have impacted the quality of their craftsmanship. The team quoted us a competitive price and we are extremely happy with their work. They also speak English and Spanish so that offers great flexibility in working with the team. We highly recommend you work with Hernandez and Holloway for your next flooring project. All the best!

Quick response and able to show up the next day to repair bathroom tiles and grout as well as…read morereplace caulk. Great work, bathroom looks better than it has in a decade.