I've been there for 2 bathroom tile jobs. Both times they were so very helpful. Both bathrooms…read moreturned out fabulous. I would definitely recommend them.

TL; DR. Nice tile, nice work, nasty sales staff and terrible communicationonce the sale is made…read more 2nd TL; DR: don't think the tile you order is what you will get - it's your responsibility to go to the store and verify pre installation. We weren't told that. Mostly I'm writing this to save someone else from our situation. Our project turned out fine in terms of craftsmanship, but we ended with tile we hadn't picked out. We worked with a salesman and picked out 3 sets of tile...the backsplash was specifically chosen bcs it had subtle yellow tones. When the tile installer came out with the tile, it didn't look like the tile we had ordered. It was gray tone and not yellowed. I double checked all the paper work, and called the store and everything matched. I thought I must have remembered wrong. So, I visited the Tile Shop to see the tile first hand, and that's where the events happened that makes me give them a big BUYER BEWARE. The first salesman who approached me was downright nasty when I explained the situation to me. He told me they don't make mistakes, and that's why I should order the amount of tile they recommend. (Makes no sense about color.) He was so rude I didn't want to talk to him and I found the original salesman. He agreed the tile shade was different and shrugged his shoulders. He told me basically that it had been my responsibility to come in and check the tile they ordered for me before it left the store. No one had ever told us that. So the only option is to tear it out and buy new. Can't attach pics thru Yelp, I was able to on google reviews.

Went here with a contractor recently to check out some bath fixtures. They had so many to choose…read morefrom and the staging was beautiful. The staff were really friendly and playful with my toddler. We didn't feel like we were a bother at all and we were mainly left alone to our own devices. However, there was a good amount of staff available to answer any questions. Loved the selection that was in the store. I can't speak to the value because it's my first time looking at fixtures as an adult, so I can't speak to the price -quality ratio. However, I will say most of the nicer bathroom plumbing fixtures were $250+. Here is a pic I took of some of the selections our contractor showed us.

I had a great experience. Lots to look at gallery both with brands and styles, and they offered a…read morewide price range. Miranda was my consultant and she listened carefully and helped me understand my various choices given the age of my home and current bath fixtures and codes. She related to me personally and at the same time was able to navigate on her computer to put together 3 options for me to consider. All this in an hour consultation. I did not feel any pressure to buy; it was a total service experience for which I am most grateful. I wil now be able to go to the next phase in my thinking and planning. I am deeply grateful.

We recently had our kitchen countertop replaced and got quotes from multiple companies. Nature's…read moreStone gave the best quote and was very clear on their communication and quote. We worked with Cristine to get our quotes and installation scheduled and she was very helpful. She was very patient while we were selecting the stone and the options. They give you calls as the process makes progress. The first appointment is where they come in and measure your kitchen Countertops using laser to get the accurate measurements. The technician came on time and was very professional. The next appointment is the actual installation. They gave me a call and gave a heads up that the since the stone was too large and if it didn't go in, they might have to take it back to their site, cut it and bring it back. I liked the fact that they gave me this heads up. We had 4 technicians come over to bring the stone inside and they were very thorough in their job. The final installation looks great! I strongly recommend them.

Our visit lasted less than three minutes - rude from the first to the last second!…read more We arrived at 4:35 PM and the first thing we were told was that they'd be closing soon (at 5 PM). Showed them a sample of a countertop we liked (we brought it with us) and the guy - who never did even stand up from his desk - said "nope - don't have one like that" (it was white stone with a bit of gold veining - he didn't even suggest an alternative). Finally when we told him it was for a powder room project he told us that the minimum order was $800. At that point it was crystal clear that he wasn't interested in helping us - HUGE mistake walking in. Anyone with a smaller job should steer clear! It's really easy to see why more and more people go to the "Big Boxes" for things like this. Thankfully American Granite is 100 yard's away!

Kohler makes beautiful bath fixtures. The staff, uinfortunately, is not very motivated to make a…read moresale, and I would not recommend doing business with them. Similarly, they display beautiful Ann Sacks tile, but do not seem to be able to supply it.

I had a great experience today with Julie, and Shannon. I came in, because someone broke my toilet…read moreseat (surely not me...) they were extremely friendly, swift, and happy to help me with a replacement part. Thanks you 2! I'll be back!

IKEA STOREMOLLA 6 drawer dresser - really nice, well engineered dresser that surpasses dressers…read moretwice as expensive do to quality of materials and design. I was really impressed with how solid and attractive this product is for the price. Highly recommend. A bit of advice. Go to this video which does an outstanding job of showing how to put it together. (there are a part of parts). https://www.youtube.com/watch?v=k6J_K6aYuoE

Located within walking distance of the Mall of America, this IKEA has all the usual great items,…read moreand an indoor parking lot that will make you very happy throughout the winter. I've been an IKEA fan since they debuted decades ago in the States, and since have been to their stores all over North America and Japan. This one has everything that you would expect, and their customer service was IKEA-level great as always. Had to open our visit with one of their delicious lunch, dining on Swedish meatballs with grave, mashed potatoes, and tasty veggies. It's good pricing, clean, easy. I love this place, and we also bought some household items that are both useful and unique.

What I like about this store is it offers a variety of stuff. Things you don't know you want or…read moreneed until you see them. I purchased tacky refrigerator magnets and a popcorn container. Did I need them? No, but that's the beauty of this store. The prices are reasonable and it's fun to shop for stuff.

Great place to purchase gadgets at a low price. Located in the Outlet next to Nike. If you need to…read morebuy something you don't need but have to have this is the place.

Phenomenal products, outstanding customer service - seriously like none you've ever experienced…read more Hubby and I have slowly been acquiring Cutco knives and utensils for our kitchen. The lifetime warranty is real and super simple to access. Stacy and Bob have been such a great help to us as we select Cutco products.

Great customer service for an exceptional product! Very thorough on making sure the customer's…read moreneeds are taken care of.

I hired Gerhard's in Edina to replace my kitchen cabinets and bathroom vanities including granite…read moreand quartz countertops. We selected the AristoKraft line of cabinets and are VERY disappointed in the quality. Junk!! The pull out shelves keep falling off the track. We've had to make modifications to make them more stable. Also, one of my bathroom countertops was not measured correctly so it doesn't reach all the way to the wall. There is at least a 1/2" gap that they filled with caulk along the front edge. It looks hideous. Plus they installed a damaged refrigerator panel, measured my crown molding incorrectly and now it juts out past the wall edge even though I spent so much time on the phone picking out a crown that WOULDN'T do that. They offered to take off $400 for the crown molding screw up but never fixed any of the other issues mentioned. WOULD NOT RECOMMEND!!!

we love the cabinets...the ones that are done...but weve been waiting for two months to…read morefinish...they dont answer when we call, dont call back and seem like theyd rather argue than just fix the problem.

In 2016, we bought cabinets, faucet, and Cambria countertops from ProSource and had a good…read moreexperience. We moved in March 2021 and our new kitchen project was fraught with problems with the countertop fabricator, APL. Since ProSource subcontracts with APL, we expected ProSource to advocate on our behalf. Quite the opposite. In fact, we were told to work with APL directly. When APL basically ignored us, we pressured ProSource to intervene. They treated us like WE were the problem, even though APL admitted they made mistakes with our countertops. After six weeks this issue is finally resolved-but we have not had a follow up call from ProSource to see if we are satisfied with the installation -and no apology. Buyers beware!

We are just completing a kitchen remodel, and Paul, at ProSource Bloomington made the project so…read moremuch easier. He was incredibly knowledgeable, and offered really good suggestions. A very patient guy who seems only interested in the best outcome for the customer. He is the consummate professional, and it was a pleasure working with him.

I stopped in to do some comparison pricing in hopes of getting some year-end deals. This was my…read morelast stop after Lowes, Sears, and Warners Stallien. All of these companies were within $100 of each other, and all said they would honor competitor's pricing, so why did I chose to bring my $6,000+ business here? Service, Service, Service, and a young man named Ricardo. Ricardo took care of me, told me he would try to get me the best price (which he did). But that was just the tip, he also assured me they would store my appliances until I was ready for install, he would have them delivered to my new home and installed, and he said he would arrange all of this with my contractor for me!! Basically, I showed up, Ricardo educated me on my options, and then took everything else off my hands. I will be coming back to see Ricardo when it's time for a washer and dryer. Could other companies do these same things? Perhaps, but none of them told me they could. Ricardo did, and he won my business.

I bought an LG refrigerator (Model LFXS26973S) on 14 October 2021 at the Richfield Minnesota store…read morefor a total of 2599.99. My order # is 1121287784673. I also paid for installation and removal of my old and broken LG refrigerator. I will spare readers detail on the misery and distress that it is for a family of five with infants to have to survive without a refrigerator. For anyone who have had such experience....I am not trying to revive the horrible memory. For those who have experience such a thing, just imagine what it could be to.... We have been getting by using 3 big coolers and 6 (20lbs) ice bags per day. The initial installation (#1) was schedule for 19Oct2021 between 12PM - 6PM. The technicians showed up at my house, walked up to my old refrigerator which is identical in dimensions to the newly purchased. He asked me to close the valve connecting the water line from the refrigerator to the water supply which I did. Next he disconnected the water line to the refrigerator and observed a little bit of water dripping. He immediately screwed it back and said there was a problem with my valve as water was still flowing after the valve is closed. He then indicated that I should get a plumber to replace my valve and reschedule the installation. I totally understood and believed what he said. Desperate to spare my family of the misery we were living, I immediately had my valve replace in emergency for $500 cost. Upon further research, I found that I did not need to replace the valve. The dripping water was possibly the residual water in the line. Impatient to quickly put the pain behind I called in to reschedule installation (#2), which was done for 26Oct2021. On that day, the same 2 technicians showed up at my house. The first thing they did is to verify that the valve was replaced. Once confirmed, they took measurement of my doors and bottom end of my stairs (My house is a Split Entry level), all normal steps so far. When they measured the upper end of the stairs where there is a gate, the said the space was 31 inches which is less that the 33 inches (including doors) width of the refrigerator. Therefore they cannot get the refrigerator through for installation. Needless to say how surprised I was, as the new refrigerator had the same dimensions as the my old one. So the question was, how did the old one get brought up and installed. The technician promptly answered that the refrigerator must have been installed before the completion of my 1979 home. I couldn't resist but burst in laughter and remind him that Lg with exterior water/Ice dispensing refrigerator did not exist in 1979. On that note, the technicians did even take a minute to think about how to resolve the issue. The only recommendation they had was for me to take out the rails of my stairs and reschedule the installation. They then left. I couldn't believe what just happen. Again needless to talk about details. I called Geek Squad and they told me all they could do was to reschedule another appointment. Installation (#3) was schedule for 28Oct2021 between 2PM - 6PM. I then went back to the Richfield, MN store hopping to get someone attention and end the misery. To be fair, an experienced and very professional salesman did listen to me and explained that it was a very frequent issue encountered when replacing appliance in older homes. But in most cases (like in my case), removing the doors of the refrigerator should be sufficient. He than took the time to put in a note to my order and write an email to the Delivery & installation manger to advise that the technicians be instructed to removed the door doors of the refrigeration at their 3rd attempt. On 27October, called in to check that my installation #3 was still on track, and that the instruction to remove the door was taking into consideration. The person I spoke to told me that the same technician who came to my house the first two attempts were the same one ones scheduled for the 3rd attempt. She did not know whether they were instructed for the door removal are able to do it. To remove all potential risks, and ensure that the technicians will find no excuse to walk away without installing the refrigerator, I follow their requirement. I hired someone to remove my stairs for another $350, with the commitment to put it back for the same cost, so $700 in total. For those who are familiar with Split-entry level home, you can easily understand the risk of removing the rails of the stairs. It means that there is no more a guard between the upper floor and the stairs. This is a very hazardous situation for anyone in the house, but even more dangerous for our 2 years old daughter. We thought we will only have to hyper watch her for few hours on the 28Nov2021 before the rails gets put back after installation. As you can see, I am willing to do everything I can to get this done. But one thing that I could not control is Best Buys ability to honor their service commitment and deliver on their promi