I had been deal with a person identifying as Daniel. I was not able to get him to return to fix the repair that did not work for which he had been paid on 1/24/3024.Today 6/12/2024 they have still not returned. I got tired of waiting for them,so got someone else to fix it. I had sent a request through yelp about water flowing from my lawn sprinkler,A leak. I got many replies. I said I have photos ( you can't add photos in the group message.)A number of people messaged me to get the photos and expressing interest in the job.I selected this business. After agreeing on a date and time, Daniel arrived. I showed him the location of the leak (I had previously sent the photos). Because of the name of the company I asked could he also give a price to remove 2 stumps.Looked at both issues and gave an estimate.We agreed on a date, and time. He had to change the date and time a couple of times after I called because he had not arrived. He said work load or family emergency. My husband was home sick on the one day he finally did arrive after I had left when he didn'tshow or call. He dealt with him.
I paid him in full when he showed me what he fixed.Because of all the water leak I let it dry out a couple of days. They I turned the shutoff on,and noticed with turning the shutoff back on that the water was still flowing.
I have been more than patient asking him to return,because the sprinkler was still leaking.I sent photos (I had started using the sprinkler 1/28/2024 after the Repair. I had to let the area dry out to be certain to see if the leak was stopped. I had paid him on 1/24/2024 after I thought repair was completed. Over a period of time after repeated messages to him.
.He said he would check it on 1/29. It had dried out and since I had not been able to get him to return it still is leaking as I have started to use my sprinklers. I had turned the water shutoff off to the sprinklers in December,until I found someone to do the repair. To avoid a costly water bill.I texted him on 1/31 and told him I can't keep waiting on him tp show up and he not come as he said nor call. I'm big on communication. He was so bad at saying he was coming and not show up or call.Only response is when I call him. Family emergency. I told I can understand an emergency but you don't call. I had a repair inside the house. They gave a time & date.The crew showed up. The boss called and told me due to his emergency he would not be there,but his crew would handle it. They did and everything went well.I told Daniel so if you have an emergency you have an obligation to notify me when I am waiting for you.I said as of now the job is not finished.How about if I agreed to your services and terms of payment,then after you complete changed and said I will pay you in a few day? I said shouldn't I consider your time is important and you have other things to do? I told him please be considerate of my time. 2/11 in response to another of my calls he said it needed to dry out because it had been raining (it had been raining earlier during a time when he could have done the repair). But he said he would come on Tuesday and said he would call the day before to confirm.2/12 text said he would be there tomorrow. I text back what time. No response.4/11 I text him that I had not heard from him to do the repair. Again I told him I still have been waiting on him to complete the repair he was paid for. 5/3 I sent another text with the collage of photos I had been taking to him advising I would be making a complaint. 5/3 I text him again and recounted some of my experiences and him not showing up,and my intent to file a complaint. He called me back, and with a young lady on the phone now he is saying the leak is something else. So now according to him I paid to have the repair he said I needed done and that didn't solve the problem, so I would need to have to pay him to do something else. He is supposed to be the expert. We agreed on him returning and me to PAY him to fix what he says is wrong. I told the lady to remind him of the date & time,because I am tired of wasting. Y time. On 5/5 he text me to "get the address one more time" He didn't show up or call. I'm done.
He can take a stump out. But that's it. read more