Bought a trailer before the holidays and was told the deck was pressure treated. Pulled it out today and went to throw a coat of sealer on it and noticed it didn't seem to look like pressure treated any longer. Digging around I found the deck boards stamped as Kiln dried heat treated. Checking their website also states that it is pressure treated. Not what I paid for. read more

Leonard Truck Outfitters - Kiln Dried, Heat Treated - Auto Parts & Supplies Near Me - Manassas, Virginia

I want to thank Joe, Dan, and the two technicians who fixed the light's on my dump trailer. Yesterday, I called Leonard and mentioned that I urgently needed to have the lights fixed. My trailer was not a brand sold at the local Leonard. Regardless, Joe told me to bring the trailer right over and he would have someone diagnose the problem. Upon arrival, Joe greeted me and then walked with me to the technician location. The two technicians diagnosed and fixed the problem in less than 15 minutes. I appreciate the friendliness, cleanliness, and care from the Winchester, VA team. These guys do wonderful work on tarps. They fixed one for me about 2 months ago. Thanks Leonard Buildings and Truck Accessories Sincerely, Joe read more

I visited Leonard to learn about Leer truck caps for an upcoming truck I am buying soon. They took me out into the parking lot to a truck with an actual cap already installed to show me and help answer my questions. The cap had a headline installed, along with fold down clothes hangers, a hidden compartment for fishing rods, a triple power port, overhead lights, and integration with the existing truck security system - so that the back door on the cap could be locked/unlocked with the electronic fob - same as the truck doors. They offer a lot of other truck accessories here besides caps. If you are in the market for a truck cap - definitely check them out! read more

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If I could give 3.5 stars I would. Bought a truck topper for my Tundra. Pros: initial buying experience was good and salesman was helpful. Spent plenty of time walking through different options prior to buying. Installation was quick/efficient. The Cap looks nice on my truck. Cons: quotes from salesman were informal (actual price was always higher with taxes, installation, etc). I had to keep asking for the out the door price when I was looking at different options. No explanation or walkthrough once the cap was installed (lights, locks, different keys, removing rack). It may be nit picking but i found it it annoying that the cap was really dirty on the top as it had not been cleaned prior to installation. Since I washed and waxed my truck already that day, I had to wash it for a second time on my Saturday. read more

Went to Leonard's in Manassas to buy a trailer. Was told Aaron (the manager) that he could offer me 3% off the listed price of $2350 for a 5x8 enclosed trailer. Called back a day later and gave a credit card number for a deposit, and was charged the full $2350. When i asked about the promised discount, Aaron was dismissive and rude. He offered to refund the deposit, and I agreed, but he refused to refund the full amount. Rude & Dishonest. Frankly, I'm glad I dodged the bullet on dealing with them. Now they can deal with Amex when I dispute the charge. read more

Bought a trailer from these guys 4 years ago. Just replaced my truck and had to pull the trailer about an hour for a job - realized my lights weren't working. I took it to them (had to start my drive right away) and they diagnosed the problem (2 blown fuses on the new truck, believe it or not!), had me back on the road in about 20 mins. Highly recommend! read more

Initially I wanted a tow hitch installed. My plans were to go to another store for the bike rack. When I was told they could get the bike rack also, a Thule vertex 4 bike rack. I agreed. Great price and most importantly, it was done by professionals. Great customer service. Can't wait to hit the road. read more

Leonard Truck Outfitters - Auto Parts & Supplies Near Me - Manassas, Virginia

All the gentlemen's that work at Leonard are great we were helped by mike and mat made sure the trailer was hooked on the truck properly. We were there probably less than 30 minutes. We drove home with the title and the trailer hooked up to my husband truck in less than 30 minutes one of the easiest and fastest purchase we have ever done. we recommend Leonard buildings and truck accessories to anyone that's looking for a excellent and fast service. read more

I called the Manassas store looking for a shell/cap for my older Toyota truck and spoke with Aaron, who took the extra time to look long and hard to help me find what I needed (*though unsuccessfully). I didn't end up doing business with them now but they'll be my first call should I need them in the future. read more

I was a customer at the Manassas location, that's where I got my hitch and trailer. I also stopped in to the Winchester store to talk about getting a shed for my property. I spoke with Joe, he was very knowledgeable and gave me some great ideas and priced out several options. Good guys to work with! read more

A few years back, I brought my Suzuki XL-7 here for a hitch and brake-wiring. They did a fine job and I have had no problems with what they did in the years since. I have also come back to look for utility trailers, and they have quality and competitive price. I just haven't purchased yet because we have moved into a rental unit and I may come back when our home is built. That's when we will need it. Leonard has sheds of all types too, and I have looked at them for our new property. They are competitively priced (compared to Home Depot). read more

I Purchased two trailers on the same day about three years ago from Leonard. Couple months ago my trailer was hit by someone, and I called Leonard to see if they would look at it and try to repair it. They told me to send it down. I called a tow truck at a cost of $350 and had the trailer delivered to Lennard and they refused it said it was beyond repair. So then I had to pay an additional fee because they would not let me leave it there for a day of $250 to drop it somewhere else.So when it came time to buy a new trailer I sure didn't buy it from them read more

Leonard shed did a great job! They have been in Manassas for decades and it's easy to see why. Their knowledge of their products made it an easy task to pick the shed for my needs. My only issue was they were not great about returning calls but I'm sure it's because they were busy! read more

Shoutout to Leonard Buildings in Manassas, VA for their terrible service! Pulled up 20+minutes before close to ask questions on their sheds. Two workers were out front and scattered as I pulled in. Went to the showroom and office to find no one. Finally found a guy working in the garage, said hello to him. He says hi and puts his head down and continued to work, not concerned if I needed anything. I then continued to walk around and view the sheds on my own. I finally see another employee who is now helping the people who came after us. Follow them to the office and what do you know, he LOCKS the door behind him. I knock and the CUSTOMER finally comes to the door and says he's not helping anyone else. I go to the window and knock on it because the employee is sitting at his desk and he stated, "We are closed. I have to be home by 4:30 and I'm the only one here!" I tell him how he saw me pull up before the customer he was working with at least 20 minutes before close. Still "I have to be home by 4:30." As I'm writing this, it's 4:21, the employee is still working and his customers left 10 minutes ago. I'll take my business elsewhere and be sure to share my experience. Thanks for nothing Leonard buildings read more

Placed an order for a crossover tool box to Leonard Truck through Amazon. A day later I get a notice that Leonard Truck 'inaccurately priced the product' and cancelled the order. Aren't there laws against this sort of false pricing? read more

I am super pleased with the service that I have recently received from Leonard's in Manassas. Quite some time ago, I purchased a very nice looking cap for my pickup. It is a Leer cap and I could not be happier with it. Recently I took the truck in for inspection and the inspector informed me that stop lamp on the top of the cap was coming on with the left turn signal as well as the brake light. He asked me to bring it when I could leave it for a couple of hours. I wonder why no one had ever found this during past inspections. I took it back to Leonard's after it has been a number of years since it was wired wrong. The manager fixed the wiring in a matter of minutes and also did a few minor repairs to the cap all for no charge. The seal on the cap had managed to work its way loose and they replaced that for me too, at a very reasonable cost. I will continue to do business with them, the are honest, and if they make a mistake such as the incorrect wiring, they will make it right without hesitation. read more

I have been visiting Leonard in Manassas since I was a kid. Things have changed a lot over the years (for the better!), but I had a particularly great experience with the new manager Max. Great guy, very knowledgeable, and extraordinary helpful. read more

I have never been so dismissed buy a company that I was getting ready to spend money with I talked to the assistant manager and he was so dismissive he didn't have time to help me told me to go to another website figure out what I want and then call him back when even tell me if they had the product that fit my truck if you don't have time tell the customer you'll call them back I will be buying my truck cap from somebody else read more

I had never been here before and given the prior review, was somewhat apprehensive. I am not any more and neither should you be. The guys at Leonard's stopped at nothing to help me. Their truck accessory prices were about the same as online pricing but with one key difference--you get great service, advanced knowledge, and folks who care about what you want to do. I highly recommend them. read more

My husband and were taking a trip north to visit our folks. We borrowed a trailer from one of my husbands buddies and what a piece of junk. Once we got over 50 it shook really bad and I didnt think it was safe. Once we got into VA one of the tires was really low and I googled trailer parts in Manassas and found Leonards. We went in and spoke with Matt the manager and he told us the axle was bent on the trailer and the tires would need to be replaced. He then told us it would do the same thing again since the axle was bent. My husband called the guy we borrowed it from to see if he would ok the repairs. We left the trailer at the store to get the repairs done. We had to buy a new one to finish our trip. Matt really took care of us and sold us other stuff with the trailer like a spare tire that we didnt even think about, but really did need. He called us about a week later and said the other trailer was all fixed and ready to pick up. They really helped us out of a jam and even fixed a broken trailer for us. Thanks Leonards! read more

Great customer service. No pressure sales. I bought a tandem trailer and had the title and registration, trailer setup, and hooked up to the truck in a half hour ready to go. Nice guys. read more

Great customer service. The salesman was really nice and helpful. My only complaint is their pricing. They have a reputation around town for being high in price. I was in need of a utility cap for my truck so I figured I'd go see what they could do for me. I knew averages prices ahead of time. So I went and priced a Leer cap and for fairly basic options the price came to around $3,600. I nearly pooped myself so I did about two minutes of searching and made a couple phone calls. In ten minutes I found the same thing for over $1,000 cheaper in culpeper. Gotta love the internet read more

I recently had a tow hitch,brake controller,spray bed liner,and rugged bed lid installed on our truck. I was very pleased with my experience. I appreciated not being "dicked" around because I'm a women. I was treated fair and received great communication through out the whole process. We are very pleased with all aspects of our transactions and highly recommended Leonard's. Prices were less than other places around and quality was not compromised. read more

Find another cap dealer! I bought a replacement window at full price that came with locks straight from LEER. I got it installed through Leonard since LEER doesn't deal directly with customers. The lock on one side stopped working so I drove up there on a Saturday to see if it was covered under warranty. Some guy wrote a bunch of stuff down and said he'd call me on Monday. On Wednesday or Thursday I finally called since I heard nothing from them. They put me on hold until it went to voicemail. Wow, what great service! I called again the next day. They asked for the serial number again which I told them I didn't have. They tried to claim they couldn't do anything without the serial to which I responded, "you had no problems ordering a new part for me and taking my money". So the guy looked up the order in the computer and said, "ya, looks like you ordered the cap less than a year ago so it's covered under warranty". Wow, was that hard? "Just bring in the receipt", the guy told me. "I don't have the receipt, but you just looked up the order in your system so you know it's a legitimate order that is covered with the LEER warranty", I told him. "Sorry". I could hear he was being coached by Matt in the background. This seems pretty simple to me. You make a warranty claim with LEER and they send the new lock. It's not like it's going to cost you anything. It's UNDER WARRANTY! Even if it cost you $10, isn't it better than a poor rating on YELP? How shortsighted can you be? EVERYONE looks for reviews before doing business these days. LEONARD, if you'd like me to change my review, please call me and rectify the situation and I'll gladly take it down. If you're confused about which customer you didn't lift a finger to help, the last name is WOODS. read more

Extremely poor customer service experience. Manager refused to hear my complaint and police assistance was required after an employee appeared to become aggressive and rapidly progress towards violence. All this occurred because they did not want me to witness the repair work. Poor customer service normally starts at the top. A manager not wanting hear your complaint firsthand speaks volumes. There are much better experiences to be had in close proximity. Buyer beware! read more

Leer cap arrived in two weeks which was the best part of ordering from this company. Terrible customer service. I would not recommend it to anyone. read more

Bad and rude service. Just because holly acres no longer a dealer for leer company they feel they having advantage in the situation.Manager did not even care when I said to him I will never come back here as a customer. His reply was ok. read more

The worst customer service I have ever had. I picked up a trailer from them the other day. They added $280 of accessories to my bill with out even telling me. They also added $200 to the price that we agreed on. I left the shop and took the trailer home to find out that some of the interior trim had been removed. When I called the store to get the issues resolved the salesman told me to bring back the extra accessories and they would redo the contract. When I asked them about the difference in price quoted vs the price I paid the salesman told me I was wrong then he hung up the phone on me. I am in sales myself and I know you cant add accessories to a deal with out informing the customer. I would never do business with Leonard again. They are con artists and have the worst customer service. Even the corporate office was unwilling to discuss the issue with me. DO NOT DO BUSSINESS WITH THEM read more