After months of comparison shopping, trying samples, and changing our minds, we decided to pull the…read moretrigger on new manufactured hardwood flooring from VM Flooring. Jack and Chad were incredibly patient and helpful as we considered our options and settled on the flooring we ultimately selected. Jack even came and remeasured our floors after we decided to install a mix of straight planks and herringbone. We considered a few vendors but VM Flooring had the best selection, a fair price, and we felt very comfortable with their service. The finished floors are absolutely beautiful. The installers did amazing work, were very courteous, and went the extra mile to make everything perfect. We are really happy with the results and would definitely recommend VM Flooring to anyone considering new floors for their home.

Great experience redoing our entire first floor. Beautiful results, skilled and dependable team,…read moreand they handled all the heavy furniture. They kept the area clean and controlled the dust well. We'll be using them again.

Floor store is amazing. There are so many great flooring selections that will fit any budget and…read morestyle. I went in without knowing what I needed for my commercial space and Diana the manager was so helpful, educational, and patient! I really felt like I was shopping with a friend who only wants the best for you. Diana even let me take back samples for a bit to really make sure I feel good with the purchase. Thank you!!! Will be back

This is one of the worst stores I've ever shopped at. The warehouse employee, Luis, treats…read morecustomers with complete disrespect. He takes no responsibility for problems, has an arrogant attitude, and provides terrible customer service. If you value being treated professionally and respectfully, I strongly recommend taking your business elsewhere and finding a store that actually cares about its customers.

Bill and his team provided over and above service ! Following an excellent and beautiful hardwood…read moreflooring replacement, they responded to a water leak call that wasn't their doing and pitched in to find the problem and help us dry and clean. WOW! if you want quality AND excellent service, these are the people to call!

If you're looking for poor customer service and a company that cherry picks their customers, choose…read morecarpet works! Once Matt came to assess the carpet, he invited me to come to the warehouse to review the selection- we couldn't find a time? It is open by appointment only , yet once I suggested a time he reported that it was closed and that he would drop off samples for me. No show. If you have one room to carpet, save yourself the time and look elsewhere.

Did a fantastic job in my restaurant. Everything was perfect. Using him again. Best price also…read more REMY

We had a great experience with this company from start to finish! After we reached out, the owner,…read moreAlfonso, came out quickly to provide an estimate. His quote was very competitive and ended up being the best value compared to the other companies we contacted. The crew was prompt, professional, and easy to work with throughout the entire project. They replaced all of the carpet upstairs with vinyl plank flooring and also installed vinyl plank in our bathrooms. The quality of the work exceeded our expectations, and the entire project went very smoothly. We were so happy with the results that we asked them to complete additional areas of our home. They were able to quickly get more materials and seamlessly add the extra work to the project. We highly recommend Alfonso and his team to anyone looking for quality flooring, fair pricing, and excellent customer service. We couldn't be happier with how everything turned out!

Amazing results and truly professional service. We were just finishing a remodeling project when…read morethe floor installation team accidentally damaged several plank edges and surfaces. We contacted 1StopFloors, and Ark, who is absolutely fantastic, came out to help. He carefully assessed the situation and made a smart plan on what to repair versus what to replace, especially since we only had a limited number of spare planks. In less than two days, everything was fixed beautifully. The replaced planks blend in perfectly, and you genuinely can't tell which ones are new. The craftsmanship, efficiency, and attention to detail were outstanding. Highly, highly recommend 1StopFloors and Ark!

This is my second time to get Services from 1st floor. Their service is professional and gave us…read moregood suggestions. Also the final results look good. The price is reasonable.

Moises and his team was perceptive, detail-oriented and customer-focused on the entire project I…read moredid with them for raising and SPC flooring of my sunken floor of the family room - a common problem in the Bay Area homes. Most importantly, they did not try to force me into their plan and instead customized the project per my actual need. They were clearly and evidently caring about the quality of the job they were doing, and took pride in doing a great job with the flooring workmanship and making sure the quality of their job was top-notch. Moises also guided me to better quality material than found at big-box retailers, for longevity of the work done. The quality and value of the work and customer-focus was terrific.

We were extremely pleased with the way Moises and team did our homes flooring. They helped remove…read moreold carpet and tile and replace it with SPC flooring very quickly. He also took care of removing-framing the staircase with matching color. I would definitely recommend Moises for any flooring or staircase related work.

Andro and his team did such a great job that we had him come back again and work on our staircase…read more I think we typically pick harder things (we asked for herringbone on the landing pad/hallway). They did a great job. During/after the installation, they always asked about if there was anything we liked/did not like, and whether or not we wanted them to change anything. They were super easy to work with and I would recommend to anyone looking at flooring options. From the last installation (which already went through a final inspection with myself and Andro), I found some other things I wanted changed/corrected. He and his team had 0 issue addressing things I wanted changed (even if a normal home owner/other may not care). Because we had extra wood (and stair noses), I asked his team if they could do our garage closet. While it's over the top (and unnecessary), they said no problem, and gave me such an extremely good deal I couldn't believe it! I really appreciate his willingness to work with my demands and warranty his product/installation. We'll see what other projects we have in the future for Andro, and hope to have him help us. As a note, I've had other contractors who have helped me on projects that just constantly stress me out. Being in the house, and watching them perform things give me anxiety! However, with Andro and his team, I had no problem going to work/or leaving freely because I knew they would stand behind their work!

TLDR: Yes I definitely recommend Andro…read more We had a very good experience overall working with Andro to replace the carpet in our master bedroom with laminate flooring. I did my research and ended up strongly preferring higher-end laminate over LVP and hybrid options. Andro provided a competitive quote, and was very clear and straightforward to work with. I personally have a strong preference for people who are NOT trying to smooth-talk me OR tell me how they are giving a special price 'just for me'. So the fact that Andro never for a second tried to BS me on anything, is a massive plus. There was no ambiguity about what is included and what is not. The flooring brand he works with is good quality and had a lot of variety. We took our sweet time in deciding. I would definitely recommend doing one's own research in type of flooring you want, quality and price range you are good with, and getting comfortable with what you decide. We looked at options from home depot, lowes, floor & decor, as well as a couple of local stores -- and pretty much covered the spectrum of quality and price. We did end up going with the brand Andro partners with. They have a showroom/office nearby and made it easy to take as many samples as we wanted. We tried a variety of them at home, in different lights, saw how things coordinated with other existing flooring, etc. It was a bit embarrassing when I went back there to return the pile of samples I had borrowed, but hey, we were being thorough! The installation was quick and efficient, and the flooring fit and finish looks super-professional! The installer who works for Andro has 10+ years of experience and did a good job distributing patterns and planning the cut-lengths well across the bedroom and walk-in closet. He also fixed a minor issue that was discovered in a corner of the room after the carpet was removed. By the way, we did not have a leveling problem in the floor, so no additional sub-floor leveling was needed. There was a bit of a hiccup as the guy made an error when caulking the re-attached baseboards. But Andro made things right without any hesitation. Not only was the caulking cleaned and re-done but Andro went beyond that and had his guy do some additional work too. It is very important to see how someone reacts when something goes wrong, and he checked an important box! Andro stands out in the crowd for his quality of work, good communication, no bs or upsell, and focus on making sure the customer is happy!

Suren and the Sweet Hardwood Floors crew were incredible to work with. We had them replace the…read moreflooring in the entire home, as well as update the railing and stairs. Suren came out for an estimate and gave a complete quote within a day. His pricing is very fair and he is crew started the job almost immediately. There were some issues found with the existing flooring which needed our input, but Sure was communicative the whole way. He also came out one last time and identified a few minor things that his crew came out to fix, even without our input! We would happily work with Sweet Hardwood Floors in the future and would whole heartily recommend Suren and his crew to anyone.

We had a great experience with Sweet Hardwood Floors from start to finish. The team was…read moreprofessional, punctual, and very easy to work with throughout the entire process. The quality of the work really shows--they paid attention to every detail and made sure everything was done right. A special thank you to Suren, who did an excellent job managing the project. He was very knowledgeable, responsive, and detail-oriented, making sure everything came out exactly as expected. You can tell he takes pride in his work. Overall, we're extremely happy with the results and would highly recommend Sweet Hardwood Floors to anyone looking for high-quality craftsmanship and reliable service.