I cannot recommend Key Boss Locksmith enough!…read more A friend had just dropped me off at home after a meeting. As he zoomed off, I opened my storm door without a problem! But when I tried the main door, the key would not turn. I was completely locked out. As a Yelp reviewer, I immediately searched for a locksmith and found Key Boss Locksmith. I called and was instantly connected with David. He was in Zionsville while I live in Broad Ripple, and he was finishing up another job. What impressed me right away was how communicative he was and howhe kept me updated on his timing and arrival so I wasn't left wondering. It gave me time to walk down to the grocery before he arrived. When he arrived, he almost magically got the door open using my existing key. But what truly set him apart was what happened next. Instead of just unlocking the door and leaving, he took the time to figure out why it had jammed in the first place. The opening where the lock connected was slightly too small, causing it to stick. At no additional charge, he carefully filed it down to prevent the issue from happening again in the future. That level of care and professionalism is rare. I also asked him for estimates on replacing the lock on my back door since I've lost those keys over time. His pricing was completely fair and transparent. David is not only highly skilled, but genuinely personable and professional. If you ever find yourself locked out or in need of locksmith services, Key Boss Locksmith is absolutely who you should call. Highly recommend!

I had purchased some replacement key fobs for my truck from Amazon and some keys from Ebay. I was a…read morebit skeptical if they would work but had hope. The only catch with buying those is that you need a locksmith to program both the keys and the fobs. You cannot do it yourself without special equipment. I did a little research and came across this business. David was very responsive and we set up a date and time to meet. He has a mobile shop, so he has everything he needs in his truck, so it was easy for him to come to me. I had an event downtown and he was able to meet me there. He programmed both of my fobs and cut two keys in about 10 minutes. I was amazed. He was very professional, knowledgeable and friendly. I had one key made and fob programmed at the dealer a few months ago and it was more than double the price I paid. And they only did one set at the dealer. I got two done. I also waited much longer than I did with the Key Boss. They also offer many other services including lockout service, roadside assistance, and rekeying. If you need any of those service along with key cutting or fobs programming (which I did not even know was a thing until recently), I highly recommend checking the Key Boss out.

Great service come and cut me fob to my car highly recommended…read more Great service and prices

I requested service through Yelp projects on March 3rd at 2:50 PM. Three minutes later, a guy…read morereplied back with one word "phone." I then replied back asking if he meant he needed my phone number and I then provided it. He then replied back that he would call me to discuss and then he never did. On the 7th, I sent a few more messages showing photos of the locks that I wanted addressed and did not receive a reply back and still never received a call either, so I went with another company. Hopefully other people have a better interaction than I did... was very disappointed that this is a yelp approved company and he basically ghosted me. Not very professional. He definitely could've given the common courtesy to reply back saying he didn't wanna take my job. Unsure of the value, as I didn't even get an estimate on the cost. I'm giving two stars just because he did originally reach out right away, but then there was no follow-through.

I had to go to Bob's to get into a file folder that had a defective combination lock. I initially…read morewent to the old Fishers location, which doesn't exist anymore. The address is south Indy now. By the time I arrived, I had been driving for an hour. The guys were so friendly and welcoming. Got into my lock in about 10 minutes and didn't charge me because I had so much trouble finding them, having gone to the old location fist. That is great customer service! I would gladly make that drive again if I needed to.

I always come here for my key and lock needs. They are knowledgeable and reasonably priced.read more

My family had a frightening experience with this business. The disheveled locksmith wearing a…read moredirty, too small T-shirt arrived in a plain car. No credentials, no uniform, no sign on car or other branding. We now know this is a big red flag in the locksmith industry. We should not have let him in our home, and I regret that we did. He was rude, aggressive, obnoxious and worst of all, took it upon himself to touch a female family member on the shoulder. When is it appropriate for a service person to touch a customer? Never! His job was to replace an existing lock. A five minute job done at breakneck speed that cost hundreds of dollars. Not a good value. He did not inspect his work, and we had to stop him from leaving twice to correct minor problems. We also listened to vaguely threatening comments insisting we leave positive reviews for his performance. Out of fear we agreed to do so because this man frightened us. Please, please research locksmiths before you hire one.

About 2 weeks ago, I got home from dropping my car off at the dealership to have work done and the…read moregrocery... with groceries... only to find out I left my keys in my car at the dealership... and by the time I got home, they were closed. I called Day & Night Key Services and they had someone at my home within the hour. I was a little concerned about who the person would be but he was a young European guy... I think he was European, forgive me if I'm incorrect. He was very nice and got the job done very quickly, including putting on a new lock. I was so grateful! The cost was reasonable for coming out on a Friday night at 8pm so I was very satisfied. A representative from the company even called me the next day to check in! I would definitely use them again and recommend them! Thanks for helping me out in a tough spot and making it so easy!!

From the owner: we will be happy to serve you 24/7read more

There's a reason this company has been successful in the community for so many years. They're busy,…read morebut responsive. They're efficient and go above and beyond their competitors. I needed my house locks changed. I called asking if they had availability the next day, had to wait until the following morning, and was promptly greeted by Ethan who rekeyed the front and back doors, and then ordered the deadbolt replacement. He provided all keys ordered and said he would invoice once he'd finished installing the deadbolt. All in, three locks and 6 keys was just around $200. Within a couple of days the part came in and Ethan finished up the job. I won't hesitate to call them for all future service needs. Thanks for the considerate service and great experience!

We unfortunately called another service first, and they were unable to unlock our deadbolt in an…read moreexterior door. Not only did Broad Ripple lock open the door in less than a minute, he was able To repair the lock so we didn't need to replace it! He also adjusted the door so it opens and closes smoothly! Highly recommend!!

Phil is an amazing and so incredibly helpful. He was so clutch to help me when we got locked out…read moreof our garage. Do yourself a favor and ask him to help

Phil with Rekey Indy has always been so helpful. I'm a local Realtor and he has always came through…read morewhen I needed him which has been several times. He's very nice, professional and the price is always right! I highly recommend him if your in need of any locksmith services.

My car was working perfectly fine before your technician touched it. Why on earth would I request…read moreto have a key fob made if my car was bricked prior to your technician messing around with my wiring harness. that doesn't make sense. You're avoiding taking accountability for him bricking my car. I have videos of me driving my car around days prior perfectly fine.

Excellent customer service and fantastic work performed. Also very prompt and much more reasonably…read morepriced than the dealership to replace and program a key fob.

Second time I've used this service and it's been excellent both times. Needed a spare 2nd key for…read moremy 2009 Camry Hybrid. He needed to order the key fob so ended up coming 3 times on 2 different days to complete this project. First time came within a few hours of requesting help. He was very thorough, hard working, and did a great job. Would definitely use a third time if needed.

Service technician was excellent-very thorough and professional. Will definitely use them again.read more