The folks at MyEyeDr on Hayes Rd and 22 Mile, were great. Kind, friendly, and helpful. The customer…read moreservice can't be beat. When in need of glasses or contacts, I'll go back in a second.

I Called for A appt. reminder, she put me on hold for 8 minutes. When she returned, she said she…read moregot distracted and apologized. No big deal, but then she said my appt. was in 30 minutes and she hoped I could still make it! LOL! I can't make this up. Dr Shermetaro, we miss you!

Gave me free wipes for my glasses great customer service definitely would recommend store to my…read moresiblings

Had an appointment for myself and my kid that went very smooth. Cindy Davie was also amazing,…read morehelping to pick out new frames based on what I liked and helping me narrow it down to the best ones.

I take my whole family here. I feel like his care is superior to others I have the in the past. The…read moredr is knowledgeable, takes his time and explains things. His glasses selection is not large but he has a great selection. Turn around time for them to come in is great, I am very happy.

From the owner: - Eye Exams - Contact Lenses…read more- Dry Eye Syndrome - Glaucoma Management - Diabetic Eye Exams - Macular Degeneration Management - Lasik (before and after care) - Computer Vision - Ocular Emergencies and Procedures - Myopia Control - Sports Vision - Sunglasses

Staff is rude and had to press to even get a receipt . Didn't want to switch contacts and tried to…read morecheat by giving false information about what my insurance covered

Very thorough and expert. Not just getting you in and out. You actually feel like a Dr. is looking…read moreout for your health. And the staff in selecting frames and lenses were extremely knowledgeable. Great experience all around if you want to avoid the "factory" chains.

Tim is great! He has the coolest/fashionable glasses for a steal. Great service . "Old school"…read moreservice I end up buying 3 frames every time because he has great designer glasses

l Love this place! And they love me! The customer service is 2nd to none. Tim and his family is…read more just the kindest people you ever want to meet! Thanks for keeping up with my fast pace of change in eyewear! Andre, H

Dr. Shermetaro came recommended to me by my mom and her husband and I am very pleased with this…read moredoctor and the staff. The doctor took his time, happily answered all my questions, and is very personable. I was given a couple different contact lens trials to try before ordering, they have a nice selection of frames for glasses, good prices, and best of all the staff is extremely friendly and helpful.

I would never go here The customer service is horrendously bad also the doctors they don't give a…read morecrap if you wait 2030 minutes for them, but they won't wait more than seven minutes for you. Beware don't go there. I think everybody should go somewhere else and watch this place crumble because they think as a business that the customers don't matter, but yet the customers are the one keeping them in business. I hope they go out of business.

awful. the staff are unprofessional and definitely not an autistic friendly atmosphere. coworkers…read morewere shouting to each other from their desks across the room and I was getting so overstimulated that I couldn't pick out glasses because they had no respect or decency. also thst place is DIRTY. they don't have hand sanitizer... and they don't wash their hands before touching your face and eyelids. the eye doctor barely looked at my eyes and said there nothing in my eye but there is and has been for over a month and it move around in there and hurts. also the receptionist at the front desk was sick and I heard her say it to her coworkers, yet she's handing you a tablet to fill out your information after being touched by god knows how many people including the receptionist sneezing without washing her hands. sorry but for someone immmnocompromised, this place is disgusting and I won't recommend it to anyone as it has gone majorly downhill over the years. they don't care about their customers and they lack being helpful.

The staff were very helpful and friendly. Dr Breza was amazing . Highly recommend for your eye care.read more

AMAZING staff at Family Eye Care Associates on Garfield in Clinton Twp. My experience with…read moreJennifer, Mimi and Robin was top notch! All 3 of the Ladies were patient and respectful while I took quite awhile to choose my frames. It's so refreshing to encounter this kind of service in today's world. And I've also been a patient of Dr. Breeza's for over 13 years. Thank you, Family Eye Care Associates!

This business is in serious need of a more customer friendly model. Dr is a nice enough guy, but…read morewent for my exam expecting to receive prescription and order contact lens that day. In the end, I will have to have visited this store 4 times before I get my lens. Visit one - exam only, come back to get fitted for trial pair. Visit two - get a trial pair and see how they fit, wear them for two weeks. (Called them to say lens felt great can I order now, no have to go in. Asked if they would give me my prescription and they still refused) Visit three - spend 3 minutes telling you the trial pair looks fine, now we can order lens. Visit 4 - pick up lens Sorry, but when you work a full time job, and a part time job... it's a little hard to visit the eye dr 4 times in a month. If you are expecting to be in and out at this dr, think again.

I got paint thinner in my eyes after working on my car. ER made me follow up with some Kwak. Who…read moretold me if I don't regain 100% vision I need glasses. I came here today. He gave me a drop that will clarify/heal my eye. Took me and condition serious. Reassured me after the drop I'll be ok. I'm rGrateful for this doctor. The staff is also great. I will never go anywhere else.

I think the world of Dr. Varanelli! A few years back I…read moresuffered damage in the line of duty from fine pieces of shrapnel. My eyesight was compromised and I needed experienced individuals for my after surgery care. Naturally, I was extremely cautious in trusting my sight with, yet, another stranger. I was originally slated to see Dr. Simone. An emergency arouse and I had the option of rescheduling for a later date or seeing Dr. Varanelli at roughly the same time and date. Fate is a strange thing. Now, I won't see any other eye guy. The minute I met the doctor I became at ease. He has an incredible way about him. Very calming and polite. A funny man that's the utmost professional. I learned about different tests he performs. He has the ability to provide insight to my overall health by looking in the back of my eyes (I believe there's a small pun in that last sentence). The staff there is very accommodating and efficient. I worked with Emily today and it was good times. I can't tell you whether or not she is great at her job or using that high-tech Star Trek looking stuff the right way. But I passed all my tests with flying colours so I guess she's wonderful. Great news in that my eyes are almost exactly as screwed up as last year, no worse! Yay! I was also given a coffee mug full of candy on the way out. Thank you, Simone eye. C U next year! 2/20

I've never encountered a more unprofessional and unhelpful business before. I would never recommend…read moreanyone to get service here, because of the hassle you'll have to go through just to get a hold of them. I tried to get a pair of sunglasses through them, and after my first phone call where an employee named Debbie told me how I should pick out the glasses online, I couldn't get a hold of them for two weeks. When they finally answered a call, I spoke to Debbie again and told her what pair I wanted. She said she'd order them and then send them to me when they got to the office. Almost two more weeks later, I tried calling again because I hadn't received the sunglasses yet. For a few days in a row, I kept trying to get a hold of them, but they never once answered or responded to any voicemails I left. Then I find out that Debbie was purposefully screening my calls. After calling a couple times one day, I immediately called back on a different phone number/area code, and Debbie answers right away. She was audibly disappointed that it was me calling, which is honestly very hurtful. I don't want to feel like a hassle when I'm giving someone my business and so much of my time. She told me that she never listened to my voicemail and never ordered the glasses, so I had to stay on the phone with her for a while giving her my info again while she ordered them finally. Again, I've never encountered such an unprofessional situation before, and I hate to judge the whole business based on Debbie, but she was the only one who answers calls I guess. I feel like screening calls and dodging a customer is termination-worthy. I just hope to never have to deal with Debbie again, so I will not be coming here for anything else.