Exam was thorough but for the second time in two years the glasses are wrong. How hard is to make…read moresingle vision glasses??? Funny though. I only needed one lens replaced. They claimed they could only do two. Charged me an arm and a leg (even with insurance) and only did one. The one they left alone is okay. LOL go somewhere else. I know I will

This Lens Crafters locations is awesome! Starting with the…read morevery friendly staff and doctors. Ban was so helpful and caring and spent a lot of time helping me with my glasses and sunglasses. I have been going here for years and I am always satisfied with the whole experience. I highly recommend this location!

I Called for A appt. reminder, she put me on hold for 8 minutes. When she returned, she said she…read moregot distracted and apologized. No big deal, but then she said my appt. was in 30 minutes and she hoped I could still make it! LOL! I can't make this up. Dr Shermetaro, we miss you!

My Eye Doctor, Hayes, Shelby Twp, MI It's passed my 30 days…read morebut I just noticed when I had to work on my computer with small numbers that my old glasses worked better then my new glasses from My Eye Doctor. I was told I had to pay for the exam to come back in to have my glasses adjusted to the right lens and I had to pay for the adjustments. They didn't do it right the first time and I'm suppose to pay for their mistake. Don't go there. I spent $800 on 2 pair of glasses and this is how they treat their customers when they mess up. They're not even worth one star.

I take my whole family here. I feel like his care is superior to others I have the in the past. The…read moredr is knowledgeable, takes his time and explains things. His glasses selection is not large but he has a great selection. Turn around time for them to come in is great, I am very happy.

From the owner: - Eye Exams - Contact Lenses…read more- Dry Eye Syndrome - Glaucoma Management - Diabetic Eye Exams - Macular Degeneration Management - Lasik (before and after care) - Computer Vision - Ocular Emergencies and Procedures - Myopia Control - Sports Vision - Sunglasses

Wow oh wow! Amazing here! I forgot my doctors name but he and the staff was friendly, funny, and…read morehelpful. I came in with smiles and giggle and I left with more. They probably thought I was on something haha. My cousin came with me and she was even shocked with the service. Super grateful to find this place. I'm so used to America's best, well because of their deal. But totally worth it coming here! Highly highly recommend.

Staff is rude and had to press to even get a receipt . Didn't want to switch contacts and tried to…read morecheat by giving false information about what my insurance covered

I have been a client for several years. I need a diabetic eye exam and can get it there with…read moreinsurance coverage. The quality of my glasses, the fit and the prescription are always right. That wasn't the case elsewhere.​ I highly recommend the Hall Road location.

I've been coming here for the last 3 years, previous times were great, but this last time I had a…read morebad experience with the sales rep, she put in the most expensive options for the lenses without explaining me what each was and asking if I wanted them, I asked her to remove some because I was looking for something simple covered by my insurance without the upgrades, she also included the guaranty without asking and I told her I thought that was optional which it is, then I ask to have it removed and she got all upset and told me I was going to regret it, but I was looking to keep cost low. Anyways just she was really upset I was looking for something within my budget and her whole attitude wasn't customer friendly just trying to increase my bill.

Fast and reasonable eye glass repair from their professional repair representative. They can drill…read moreout and fix broken screws and fixed stripped watch line parts before you have to abandon your specs, give either of these locations a call in Macomb county. Highly recommended. E.

I have been getting my glasses here for many years. Great service and great people. They stand…read morebehind their work forever!!! I highly recommend!!

Dr. G has amazing bedside manner, and his surgery has helped my eyesight twice now when other…read moredoctors could not. His office is busy, because he doesn't like to turn away patients who need his help. Worth the wait.

Every single person around me was told the exact same thing; that they did not pass the glaucoma…read moretest & that they must return for a re-test. Sorry, but that is very suspicious to me

Best Experience!!! They saved me from having the nastiest stye "A red, painful lump near the edge…read moreof the eyelid that may look like a boil or pimple." Under my eye suddenly became extremely sore. Within hours just moving my face caused my eye to hurt. I called and they immediately got me in for a low light therapy treatment. I felt immediate relief!! This completely fixed my eye and I never had to deal with the terrible looking stye. It was actually never noticeable because they caught it so soon. This felt like miracle work! Don't hesitate to call Village Eyecare!

I don't like writing negative reviews. However, I feel they deserve one. I originally went there…read morefor a checkup. My old glasses were not helping my sight. I was seen by Dr. Schiram. After several tests I was informed that I had dry eye which I already knew. He informed me that they have a light therapy treatment that helps with this condition. I did my diligence and researched this and it had good results. Unfortunately these treatments run around 900.00. I must have an "S" tattooed on my forehead for sucker. This was over a month ago. I have had only 2 light therapy treatments. (He said 7-8). I also had 1 eye heat treatment. I was scheduled for one on 10/11. However I was called on that date to cancel due to a part needed that was due the end of that week. Was told she would call me when it came in to reschedule. NO call. I called last week to check and was told someone would call be back yesterday or today. NO call! I have already paid 425.00 and I don't feel I have received my adequate care. I should've just gone to an opthamolagist to begin with. I feel I should receive a partial credit and let it go at that. I'm not at all happy with Shelby Eye Care.

They have done it again! The nicest team in the business. Very relaxing experience & super helpful…read more Will continue to book my eye appointments here. Zero complaints! Keep up the good work!

Patient satisfaction Struggled with new prescription due to…read moreposition of bifocal lens. Eye exam went well but narrow bifocal lens is much smaller(lower) than old glasses. Presented issue to SVS associate Jessica who insisted the location of bifocal was same as previous lens. I had no proof as to her allegation as old lenses were discarded. Effort to resolve err was ignored and dismissed. Sorry wasted my time and money. Sad.... 00stars

I visit this great location on the corner of Schoenherr and Hall Road every 2 years since 2008. I…read moream covered by BC/BS with VSP choice insurance for my eye exam, glasses or lenses. I was greeted after walking in the door by 2 or 3 smiling receptionists at the check in counter. The whole lobby is huge with different areas of designer frames or sun glasses on the walls from children/youth then men and women's frames (see photos). all with one's budget. I walked a few steps to a waiting room area for my 9:30am exam. there are many soft comfy chairs and a counter with a set up of regular and decaf coffee and hot water with regular black tea bags (see photo). I made myself a decaf coffee cream only and drank a 1/4 of it when my name was called for exam and history check. My examiner was pleasant, went through her check list in 15 minutes. Then my Optometrist doctor came in to chat a bit then started my 15 minute eye exam. She is always happy to answer any questions I have and explains herself with my exam since my parents have eye issues, I hope not to inherit with my eyes. Her name is Dr. Xanthi Tuchowski. After finishing up with Dr. Tuchowski I was escorted by the check in nurse to "Lindsey" in the frames area for fitting, paperwork with insurance coverages etc. I picked out a new pair of frames (Free by insurance and 50% off lenses since my old 2nd backup pair was from 2010 and scratched and not worth fixing. So donate old and keep old ones as back glasses. New style of frames, plastic lightweight is great with progressive lenses, no glared, scratch resistant thank you for that option finally. She said 7 to 10 days so ??? Monday the 19th? I took a photo of all the businesses cards of the many different doctors that work at this location. The hours listed are flexible! Overall I spend less, than an hour here since timing is wonderful, efficient and fast with Henry Ford OptimEyes. My new glasses were ready in 7 days 2-17-18. Again efficient great employees who know and enjoy their jobs for delivering #1 customer satisfaction and proud to offer customized eyewear. *Being a 10 year customer I was offered a travel mug or lunch bag so I picked the lunch bag (see photo). thanks to all at Henry Ford OptimEyes ! I will keep coming back!

Gave me free wipes for my glasses great customer service definitely would recommend store to my…read moresiblings