I feel that since they moved to their new fancy building, the service has gone down. they didn't…read morediagnose an eye issue I'm having that now forced me to go to an ophthalmologist. It also took them 3 months to properly fill my contact prescription. They made a mistake and tried to blame me for it. Not going back!

As a patient for years, I can confidently say Weisman is committed to the care of their patients…read moreand it is so refreshing! The staff is welcoming and friendly which really sets their staff apart from many places. I see Dr.Lorne and am always impressed with the level of attention and care he gives. Aside from being genuinely so nice and a pleasure to talk to, he always explains everything in detail so I feel educated on my prescription and overall eye health. He goes over the photo scans and explains what he looks for and it puts me so at ease knowing that he is paying attention and looking for those details. I always leave feeling confident after my appointments that any questions I had were answered and I know exactly what to expect for ordering any glasses or contacts and future appointments. I highly recommend Dr. Lorne and Weisman.

I can't believe I haven't already written a review for this place because it is amazeballs!!!! I…read morehave already recommended them to my mom and she loves Dr. Johnny as well. I told her that I learned more in one visit (for my son, not even an appt for myself) then I have learned in many years seeing other eye doctors. dr. Johnny absolutely takes time to explain everything to you about your eyes. I have been seeing another eye doctor and paying out of pocket for a reevaluation every year. Dr. Johnny said that that diagnosis/solution (prism) RARELY EVER CHANGES, so I don't need to keep going back and having it evaluated and paying hundreds of dollars. Holy crap! He also explained what macular degeneration is and what causes it. My blonde son with light blue eyes needs to be wearing a baseball hat and sunglasses as often as possible to prevent it in his old age. So those are just two examples of fantastic helpful friendly information I got in one hour. Not to mention, the staff is so nice and helpful. My husband and I both got awesome frames that we love and get lots of compliments on. (and by the way, just now my husband had an issue with his friends and they fixed it quickly and no problem!!!) I just really can't say enough about this office and would recommend it HIGHLY and ENTHUSIASTICALLY to anyone!

Outstanding care. With cutting edge tech and a highly knowledgeable staff and doctors, this is the…read morebest place for your eye care. I've been coming for years (and bringing family along) and the team of Doctors + staff take care of business! Tatum and Danielle in particular, they put you at ease and you find out so much about your eyes because the duo are so knowledgeable, I am so happy to find a place that doesn't want to just get you in the door just to sell you cheap service/glasses/contacts. Accent Eyecare really cares!!

This doctor took time to read the paperwork I was asked to fill out. I know because he referenced…read moremy answers regarding my personal life. He showed an interest in me the person as well as me the patient. He spoke to me as an equal and made a point of explaining not only what were doing that day, but also what was to come including expected time frame. They even made all the appointments while i was there! Hats off to Dr. St.Aubin and his team!

This is the second year in a row my prescription has been wrong. I've had to go back for a recheck…read moreand have the glasses remade. This time they can't get me in for three weeks. No exceptions because apparently if the script is wrong it is my fault. I even asked them to just give me a script for last year's readings because I could see fine with those lenses. No. Not interested in helping me out in any way. The scheduler at their office in Rochester is hard nosed and unsympathetic. Basically said, screw you, without actually saying those words. Not someone who I'd want representing my company.

I absolutely LOVE Dr. Dixon and Jodie! They are so personable and welcoming. Dr. Dixon really took…read moreher time with me and was able to pinpoint why I was getting headaches at work. Dr. Dixon and Jodie fitted me for an awesome pair of Dolce and Gabanna glasses -- I'm picking them up next week! I highly recommend L'Optique for their professionalism, friendliness and overall expertise. Dr. Dixon will take great care of your eyes! Oh, and bonus: Dr. Dixon has a high-tech camera that takes photos of your eyes so you don't have to get your eyes dilated for a small extra fee. That alone is worth the appointment!

This is our fourth visit to Dr. Dixion and Jodi for exams fittings and repairs. All with expert…read moreservice and an obviously carrying attitude toward every client that walked thu their door. Don't let the size fool you. They have all and more than those "chain" stores in the malls. Remember go "Where Everybody Knows Your Name".. And SEE for yourself !!

Following my last two visits here I am done with Normandy! In '24 they charged me full price for…read moremy exam ignoring my VSP insurance that I had thru BCBS and so I had to fight to get a refund, then in July '25 they still charged for my visit, ignored my request for a simple lens refill, and attempted to sell me a full year's supply of what I neither need or can afford!

Doctors were all very nice and helpful. I enjoy the ease of location and setting appointment's.read more

The doctor was so kind, caring, and no rush appointment - also had a few follow ups which were no…read morecost - really liked the doctor and I've only seen one other person there, so not a busy location either.

Definitely would recommend this location to anyone! Very welcoming manager and staff! The manager…read moreAzhane was very attentive and welcoming! Cody was great with helping me pick out a new pair of glasses. Can't wait to return for my next eye exam! Such a great experience.

Dave is the best! He always is informative, friendly and helps me choose the best glasses for me. I…read moreenjoy talking with him and seeing what new glasses he picks for me this time

Dave is so helpful and amazing! Awesome profucts and great customer service! Helped me pick out…read morewhich was best for me and called to make sure i recieved the shipment!

Update: House of optical reached out right away and offered for me to see another doctor. I was…read moreable to see Dr. Langton and he was incredibly patient and helpful in resolving all my concerns. I would definitely return to see Dr. Langton. I also want to shout out the front desk staff. They have been super nice and helpful. Original: Office staff were very friendly and helpful. I saw Dr. Robert Feldman. Although I felt he did a good job with the exam, the entire second half of my appointment felt extremely rushed. I specifically came here because I have had issues with my glasses prescription. When I asked if we could discuss my glasses, after he said we were done, he seemed very annoyed. He did take a look however, but his annoyance continued and he made me feel very rushed and unwelcome to ask questions. This is extremely upsetting considering I looked at many reviews and had this place recommended based on a community Facebook page. I am leaving with questions and concerns that were not addressed and will now need to come back because he already was gone immediately after my appointment ended.

Been a customer for over 25 years, but suddenly their service and attitude have gone down the…read moretoilet. Went in yesterday to pick up two new pairs of glasses that I was told were ready. When I arrived, they were quite busy and I wound up waiting for approximately twenty minutes to be seen. I completely understand the wait as I came there during one of their busiest times. Once it became my turn i was greeted by a woman with unnaturally dyed red hair, and I could tell, had an already karen like attitude. She sat me down and I tried on my glasses. The first pair, we're my riding glasses. Everything was fine. I could see good. The bifocals were lined up perfectly. The second pair are my daily glasses that I wear all the time. The distance vision portion was perfectly fine, but I couldn't see a thing out of the bifocals. The woman immediately became a bit frustrated and said that all the measurements were what they were supposed to be. And she didn't understand the problem. I told her regardless, I can't see out of the glasses in their current state. Could you please check the measurements? Make sure they're right. We have to send these back. She took the glasses and went into the back room for another 10 minutes came back out and told me to try them again. I put them on and still the same issue. The bifocal portion was way too low on the lens for me to properly see out of I took them off, placed them on the table. And said, very quietly and very calmly, no I still can't see a damn thing. She then immediately began to chastise me and dress me down in front of everybody in the store about my language, and that I am never to use profanity around them and the children that were in there, there was one child. If you can call him that in the store and he was about seventeen years old. And I think he's heard worse things than somebody whisper the word damn. I am a 59-year-old man. I have never been chastised and dressed down by anybody in public that way, that was the most embarrassing thing. I think I have ever experienced. And because of this house of optical is losing a twenty five plus year customer, his wife and his children as well. The only decent thing about that place that I can tell at this time is Priscilla. She was extremely helpful, extremely polite. She took over everything from this vile woman and come to find out, figured out that my eyes were not measured properly by the technician who initially took the measurements, and that the glasses were wrong and needed to be remade. Priscilla deserves a raise. The red headed. Karen deserves a pink slip.

Doctor Gruden and the staff were amazing!!! Love coming here every year! There glasses selection is…read morethe true reason I always decide to come back.

Very unprofessional business. They will make you wait 45 minutes for one appointment and if you…read moreshow up 5 minutes late then they said they can't take you. They tried telling me I was 10min late but they had me wait 10min after I walked in before even checking me in. The doctor wasn't even available since he walked out with a patient 10minutes after I arrived. Unbelievable! I had to schedule time around work and kids to make my appointment but a 5-min delay is too late for my business (but 9x less than how long they'll make you wait). Never coming back here again.

I Called for A appt. reminder, she put me on hold for 8 minutes. When she returned, she said she…read moregot distracted and apologized. No big deal, but then she said my appt. was in 30 minutes and she hoped I could still make it! LOL! I can't make this up. Dr Shermetaro, we miss you!

My Eye Doctor, Hayes, Shelby Twp, MI It's passed my 30 days…read morebut I just noticed when I had to work on my computer with small numbers that my old glasses worked better then my new glasses from My Eye Doctor. I was told I had to pay for the exam to come back in to have my glasses adjusted to the right lens and I had to pay for the adjustments. They didn't do it right the first time and I'm suppose to pay for their mistake. Don't go there. I spent $800 on 2 pair of glasses and this is how they treat their customers when they mess up. They're not even worth one star.