Chris is awesome! We've Come in here for a couple pairs of sunglasses and a repair and he's been…read morethe lone warrior working in this location each time. He's very friendly, knowledgeable, and knows how to do the repairs that are needed for glasses. This location has a wide variety of luxury sunglasses so you will probably find something you like within your price range.

DO NOT ORDER CUSTOM GLASSES AT ANY SUNGLASSES HUT!! The staff here was fine but they convinced me…read moreto order custom ray-bans that were delivered to me with the arms so far out they basically fell off my face. Let's be clear, Luxottica owns sunglasse hut and ray-ban. Took them to both this location and in Grand Rapids, the guy here really screwed up the frames even more trying to melt them. The staff just was spitting out that they can't take returns on custom frames. Spent $300 and could not wear my custom frames. They did nothing to correct this. This company does NOT stand behind their own product!

5.0 / 5.0 Rating | Ready to Copy & Post…read more 5/5 Stars -- Outstanding Personal Service & Top-Tier Eyewear! I couldn't be happier with my experience at Berkeley Optical! What really sets them apart is that you're dealing directly with the owners of the company. That owner-operated care and attention to detail make a huge difference in customer service. On top of the fantastic service, the quality of the glasses is incredible. I picked up a pair of Silhouette reading glasses and prescription Ray-Ban sunglasses, and I get compliments on them all the time. If you're looking for high-quality eyewear and people who truly care about their customers, go to Berkeley Optical!

A huge selection of frames, that you won't find at the chain stores. Comparable pricing. You deal…read morepersonally with the owners

I bought a pair of Maui Jim's over a year ago and one of the arms disconnected from the hinge…read more Celina, the Sales Manager, replaced them w/a brand new pair, free of charge. Great customer service! Thank you.

The staff here ignored myself and my husband. We both are…read moreeyeglass wearers and thought we would try this place out as we were done shopping for the day. However, we walked in there. We stood around for a few minutes. No one picked their head up to greet us. Ask us if we needed help. My husband was looking at the frames and I was just waiting for someone to help so I looked in the faces of the three people that were there. There were two of them that weren't busy at all and everyone ignored us. This deserves every bad review for personality every band review for friendliness I hope this place closes down.

I went to Warby Parker at Somerset two weeks ago, and I can't express enough how much I don't…read morerecommend them. I told the doctor there multiple times I was seeing double if not triple at the end of the appointment. To which he told me my eyes just "weren't adjusted yet" Went today to SVS and finally got the correct prescription and could see perfectly. Top is prescription from Warby, bottom SVS. The floor staff were wonderful, very friendly and helpful. (By the way, Warby doesn't offer refunds. Only "rechecks" with the same doctor. Why would I waste my time seeing the same doctor that didn't listen to me in the first place.)

Really cool to see a proper optical boutique in Michigan. There's maybe two others anywhere near…read moreDetroit, and this one seems like the best for selection. Shop upcharges a pretty standard amount, but fitting and warranty come with that, both of which seem pretty great. Steller service - personable, thorough, and customized. No complaints with initial purchase or product. If you want some cool luxury frames, even just once in your life, this is the place to do it in this area. Location: 3* Convenience: 4* Service: 4* Product/quality: 5* Aesthetics: 2*

All of my experiences with "Shades Optical" have been positive. I've purchased prescription…read moresunglasses from them as well as my primary eyeglasses. The staff is always friendly and professional. They seem to always go out of their way to ensure my issues are addressed. They have become my "go to" location for glasses (as recently as today, 08/13/2026).

Update: House of optical reached out right away and offered for me to see another doctor. I was…read moreable to see Dr. Langton and he was incredibly patient and helpful in resolving all my concerns. I would definitely return to see Dr. Langton. I also want to shout out the front desk staff. They have been super nice and helpful. Original: Office staff were very friendly and helpful. I saw Dr. Robert Feldman. Although I felt he did a good job with the exam, the entire second half of my appointment felt extremely rushed. I specifically came here because I have had issues with my glasses prescription. When I asked if we could discuss my glasses, after he said we were done, he seemed very annoyed. He did take a look however, but his annoyance continued and he made me feel very rushed and unwelcome to ask questions. This is extremely upsetting considering I looked at many reviews and had this place recommended based on a community Facebook page. I am leaving with questions and concerns that were not addressed and will now need to come back because he already was gone immediately after my appointment ended.

Been a customer for over 25 years, but suddenly their service and attitude have gone down the…read moretoilet. Went in yesterday to pick up two new pairs of glasses that I was told were ready. When I arrived, they were quite busy and I wound up waiting for approximately twenty minutes to be seen. I completely understand the wait as I came there during one of their busiest times. Once it became my turn i was greeted by a woman with unnaturally dyed red hair, and I could tell, had an already karen like attitude. She sat me down and I tried on my glasses. The first pair, we're my riding glasses. Everything was fine. I could see good. The bifocals were lined up perfectly. The second pair are my daily glasses that I wear all the time. The distance vision portion was perfectly fine, but I couldn't see a thing out of the bifocals. The woman immediately became a bit frustrated and said that all the measurements were what they were supposed to be. And she didn't understand the problem. I told her regardless, I can't see out of the glasses in their current state. Could you please check the measurements? Make sure they're right. We have to send these back. She took the glasses and went into the back room for another 10 minutes came back out and told me to try them again. I put them on and still the same issue. The bifocal portion was way too low on the lens for me to properly see out of I took them off, placed them on the table. And said, very quietly and very calmly, no I still can't see a damn thing. She then immediately began to chastise me and dress me down in front of everybody in the store about my language, and that I am never to use profanity around them and the children that were in there, there was one child. If you can call him that in the store and he was about seventeen years old. And I think he's heard worse things than somebody whisper the word damn. I am a 59-year-old man. I have never been chastised and dressed down by anybody in public that way, that was the most embarrassing thing. I think I have ever experienced. And because of this house of optical is losing a twenty five plus year customer, his wife and his children as well. The only decent thing about that place that I can tell at this time is Priscilla. She was extremely helpful, extremely polite. She took over everything from this vile woman and come to find out, figured out that my eyes were not measured properly by the technician who initially took the measurements, and that the glasses were wrong and needed to be remade. Priscilla deserves a raise. The red headed. Karen deserves a pink slip.

Dr. Joe was great! He explained everything and walked me through what each test was looking for.read more

Great service and they had the frames I like the kind that are hard to find. It was also great…read moreseeing a familiar face. Renny used to work at SEE Optical and knows my frame choosing process, which made the experience even better

This is a great place to get glasses and sunglasses. Sandy is super friendly and helpful. Can't…read morewait to get my new glasses and sunglasses!

Can't say enough great things about this location! The staff is always helpful and very stylish!…read more The contact lens program is great and has fantastic prices! Sandi and her team are just fun!

Love this store, they have the best employees. They are so friendly, plus the eye doc is great too!…read moreGreat experience!

Jessica and Erin were fabulous. Very professional but friendly and engaging. They listened…read moreattentively to my needs. I really appreciated the time they had spent with me. My eyeglasses came in sooner than expected and it feels like I'm even wearing them so clear.

very upscale, very classy. could spend hours there just walking around and shopping! Great food and…read moreamazing service at truly any store! Great selection of stores. ...a bit pricey but very great over all.

I am leaving a review regarding one of the mall security staff members, Nickolas Seymour. This…read moreyoung man helped me change a flat tire on a rainy evening, Sat 19, when the road construction zone (exposed manhole cover) slashed my rear tire and damaged the front wheel and wheel cap. Nicholas saved me because it was after 9pm, mall was closed (for the most part), and the carjack was unstable and my car could've fallen down on top of the jack if it wasn't for his fast reaction in placing the lugs back on and lower the jack in time (uneven surface caused the instability of the jack). He asked me to move the car a bit farther on a flat, well-lit space and replaced the tire with the spare tire. Thank you for being such a great person who stepped in to help in a dire situation.