5.0 / 5.0 Rating | Ready to Copy & Post…read more 5/5 Stars -- Outstanding Personal Service & Top-Tier Eyewear! I couldn't be happier with my experience at Berkeley Optical! What really sets them apart is that you're dealing directly with the owners of the company. That owner-operated care and attention to detail make a huge difference in customer service. On top of the fantastic service, the quality of the glasses is incredible. I picked up a pair of Silhouette reading glasses and prescription Ray-Ban sunglasses, and I get compliments on them all the time. If you're looking for high-quality eyewear and people who truly care about their customers, go to Berkeley Optical!

A huge selection of frames, that you won't find at the chain stores. Comparable pricing. You deal…read morepersonally with the owners

I bought a pair of Maui Jim's over a year ago and one of the arms disconnected from the hinge…read more Celina, the Sales Manager, replaced them w/a brand new pair, free of charge. Great customer service! Thank you.

My appointment was for 1:05 today. I rolled in at 12:50. The pair of glasses I was dreaming about…read morewere actually laying on the table. Darling Dr. Watson did a very high tech, thorough exam. I was back on the floor very soon and Barbie was waiting for me. I had told her I liked a pair of glasses Melissa McCarthy wore in 9 perfect Strangers and she had looked them up! Not for me. We went back to the first pair. Picked out a pair of sunglasses and I was out the door by 1:15! Glasses being mailed to my house. in time for my vacation! With the exam it was under$340!!!

The staff here ignored myself and my husband. We both are…read moreeyeglass wearers and thought we would try this place out as we were done shopping for the day. However, we walked in there. We stood around for a few minutes. No one picked their head up to greet us. Ask us if we needed help. My husband was looking at the frames and I was just waiting for someone to help so I looked in the faces of the three people that were there. There were two of them that weren't busy at all and everyone ignored us. This deserves every bad review for personality every band review for friendliness I hope this place closes down.

Really cool to see a proper optical boutique in Michigan. There's maybe two others anywhere near…read moreDetroit, and this one seems like the best for selection. Shop upcharges a pretty standard amount, but fitting and warranty come with that, both of which seem pretty great. Steller service - personable, thorough, and customized. No complaints with initial purchase or product. If you want some cool luxury frames, even just once in your life, this is the place to do it in this area. Location: 3* Convenience: 4* Service: 4* Product/quality: 5* Aesthetics: 2*

All of my experiences with "Shades Optical" have been positive. I've purchased prescription…read moresunglasses from them as well as my primary eyeglasses. The staff is always friendly and professional. They seem to always go out of their way to ensure my issues are addressed. They have become my "go to" location for glasses (as recently as today, 08/13/2026).

Update: House of optical reached out right away and offered for me to see another doctor. I was…read moreable to see Dr. Langton and he was incredibly patient and helpful in resolving all my concerns. I would definitely return to see Dr. Langton. I also want to shout out the front desk staff. They have been super nice and helpful. Original: Office staff were very friendly and helpful. I saw Dr. Robert Feldman. Although I felt he did a good job with the exam, the entire second half of my appointment felt extremely rushed. I specifically came here because I have had issues with my glasses prescription. When I asked if we could discuss my glasses, after he said we were done, he seemed very annoyed. He did take a look however, but his annoyance continued and he made me feel very rushed and unwelcome to ask questions. This is extremely upsetting considering I looked at many reviews and had this place recommended based on a community Facebook page. I am leaving with questions and concerns that were not addressed and will now need to come back because he already was gone immediately after my appointment ended.

Been a customer for over 25 years, but suddenly their service and attitude have gone down the…read moretoilet. Went in yesterday to pick up two new pairs of glasses that I was told were ready. When I arrived, they were quite busy and I wound up waiting for approximately twenty minutes to be seen. I completely understand the wait as I came there during one of their busiest times. Once it became my turn i was greeted by a woman with unnaturally dyed red hair, and I could tell, had an already karen like attitude. She sat me down and I tried on my glasses. The first pair, we're my riding glasses. Everything was fine. I could see good. The bifocals were lined up perfectly. The second pair are my daily glasses that I wear all the time. The distance vision portion was perfectly fine, but I couldn't see a thing out of the bifocals. The woman immediately became a bit frustrated and said that all the measurements were what they were supposed to be. And she didn't understand the problem. I told her regardless, I can't see out of the glasses in their current state. Could you please check the measurements? Make sure they're right. We have to send these back. She took the glasses and went into the back room for another 10 minutes came back out and told me to try them again. I put them on and still the same issue. The bifocal portion was way too low on the lens for me to properly see out of I took them off, placed them on the table. And said, very quietly and very calmly, no I still can't see a damn thing. She then immediately began to chastise me and dress me down in front of everybody in the store about my language, and that I am never to use profanity around them and the children that were in there, there was one child. If you can call him that in the store and he was about seventeen years old. And I think he's heard worse things than somebody whisper the word damn. I am a 59-year-old man. I have never been chastised and dressed down by anybody in public that way, that was the most embarrassing thing. I think I have ever experienced. And because of this house of optical is losing a twenty five plus year customer, his wife and his children as well. The only decent thing about that place that I can tell at this time is Priscilla. She was extremely helpful, extremely polite. She took over everything from this vile woman and come to find out, figured out that my eyes were not measured properly by the technician who initially took the measurements, and that the glasses were wrong and needed to be remade. Priscilla deserves a raise. The red headed. Karen deserves a pink slip.

Dr. Joe was great! He explained everything and walked me through what each test was looking for.read more

Great service and they had the frames I like the kind that are hard to find. It was also great…read moreseeing a familiar face. Renny used to work at SEE Optical and knows my frame choosing process, which made the experience even better

If you are in the market for the some of the most fashion-forward pieces of eyewear available, look…read moreno further than SEE at Somerset Mall. Specifically, go and see Charles. Not only did he thoroughly answer any and every question I had during the purchasing process (including the insurance/billing questions) but he helped me select two pairs of glasses that earned me compliments from other SEE customers before I even left the store! Isn't that why we shop at SEE? Bottom line: if you want to feel GREAT about your next eyewear purchase, pay Charles a visit and thank me later.

This is a great place to get glasses and sunglasses. Sandy is super friendly and helpful. Can't…read morewait to get my new glasses and sunglasses!

Love this store, they have the best employees. They are so friendly, plus the eye doc is great too!…read moreGreat experience!

Jessica and Erin were fabulous. Very professional but friendly and engaging. They listened…read moreattentively to my needs. I really appreciated the time they had spent with me. My eyeglasses came in sooner than expected and it feels like I'm even wearing them so clear.

I love a good busy mall and this is one of the best I've seen. We used to have a great indoor mall…read more(RIP Northbrook Court) in the Chicago suburbs and still have an amazing outdoor mall (Old Orchard) but when you live in a freezer for half the year it's nice to have an indoor shopping destination. There's a fancy side and a "normal" side separated by a skybridge. My daughter and I started on the fancy side and did a little damage and then made our way across the bridge. Favorites included Ralph Lauren, Alo, Vuori & Aritzia (with it's own cafe). We only had a few hours to kill before we had to pick up my sons, but could have easily spent all day here and it wasn't easy getting her to leave! We weren't the only shoppers on this rainy fall day. The place was packed and the stores were "black friday" level busy. It brought me back to the good old days of mall shopping and made me long for a great indoor mall in Chicago. Maybe some day, but in the meantime will get my indoor mall shopping fix when we visit the Detroit burbs.

Extremely disappointing and unacceptable handling of a serious fraud issue…read more I contacted this store after discovering unauthorized credit card transactions made at this location. I reached out for assistance and was directed to the security team by help desk. The help desk was very rude and disrespectful. They requested my credit card information and phone number, assured me that someone would follow up, and then completely failed to contact me afterward. A customer dealing with thousands of dollars in fraudulent charges should not be ignored after providing requested information in good faith. At minimum, I expected basic communication, professionalism, and accountability. Instead, I received no update, no explanation, and no follow-through. This experience has seriously damaged my trust in this store's customer service and security response. I hope management reviews how fraud-related customer concerns are handled, because leaving customers without any response after asking for sensitive information is unacceptable.

Better than Costco pricing AND supporting local…read more Regarding eyeglasses (and more importantly, lenses): I stopped into Fashion Eyeglass (on Woodward, in Royal Oak) to ask a customized eyeglass question. To my shock, they're having an incredible sale on LENSES... and frames. To give you an idea, Costco charges $150 for a pair of polycarbonate, progressive (aka bifocal), anti-reflective glare lenses. ($130 if it's their frame) Fashion Eyeglass is doing that for $99. They are also doing a super crazy high custom lens for me - which no one (who is sane) would touch!!! But they are willing to try because they are very artistic (they work on Cartier glasses, etc. so they have the know-how). They also have a two pair offer always going on. But check out the lens deal. Not sure how long the sale will go (but these guys - Mike and Mike, father and son - are very laid back). Great to support a local family owned business that tries to earn local loyalty. UPDATE: Custom-cut heart-shaped Tiffany Swarovski Crystal sunglasses! Seriously, where else could you find someone to take on this project? Mike and Mike are da' bomb!! Love these glasses! Love Fashion Eyeglass.

Best place for eyewear! They give you great personalized service as well as their products and…read moreprices. Gina has helped me find just the right glasses for a number of years. She's the best. I will never go anywhere else!