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    LensCrafters

    3.1 (17 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

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    Recommended Reviews - LensCrafters

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    3 months ago

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    4 months ago

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    1 year ago

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    2 years ago

    Excellent service! The woman who waited on me was outstanding. She was knowledgeable, professional, and friendly.

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    3 years ago

    Quick service was able to get my glasses in less than a week - get there close to opening so no wait

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    4 years ago

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    5 years ago

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    4 years ago

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    6 years ago

    Terrific! Helpful and easy to deal with clientele. Would return again. Nice choice of glasses and staff kept masks on entire time of visit.

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    6 years ago

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    7 years ago

    Business owner information

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    Matthew W.

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    5 years ago

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    6 years ago

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    6 years ago

    I had a very positive experience with the eye doctor that performs the eye exams here, Dr. Lauren O'Neal. Highly recommend!

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    8 years ago

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    9 years ago

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    9 years ago

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    Ask the Community - LensCrafters

    Botwin Eye Group & Oculus Optical - Downtown

    Botwin Eye Group & Oculus Optical - Downtown

    (49 reviews)

    $$$$

    This location is absolutely stunning! It's a beautiful space! Right in the heart of downtown! Staff…read moreis amazing, so knowledgeable and professional. Great selection of frames! Best quality lenses I've ever had! If you're visiting you should definitely check them out! So many European brands that I've only seen sold here!! Plus they sell Chrome Hearts in SANTA FE NEW MEXICO!!! Whaaaaaat!!!!

    Not recommended. I had to pay $130 for simple eye exam that should have been completely covered by…read moremy vision insurance, because Botwin decided that they had done something "medical" rather than simple eye exam, so submitted claim to my medical insurance (which charges me deductible) instead of my vision insurance. The "medical" thing they did? Noticed I have mild cataracts, and said I don't need to do anything about them. This is the exact same thing I've been told for years by other optometrists who always submitted claim to my vision insurance, which covered the entire cost of the eye exam. Thus I had to pay $130 for them to tell me something I already knew, and that didn't need to be treated. I took this up with person at my medical insurance company, who told me that the insurance company had to go by the doctor's "code" for the claim, but that this "coding" sounded unreasonable to her, since the cataracts had already been diagnosed by another doctor, and aren't causing any problem yet. That person --- who works at the insurance company -- wondered if this was a way for an optometry practice to make more money. I don't know, but I'm not returning to Botwin again.

    Ojo Optique - Shop dog

    Ojo Optique

    (50 reviews)

    $$$

    On vacation I lost a screw to my glasses. I called ahead to make sure they would be open and that…read morethey do repairs. Matt was very helpful and was able to replace the screw in very little time, and even indulged me in looking at a couple frames. The shop is very nice, and has excellent and unique choices for a larger fit, and all the frames are small designer companies with very stylish designs. I will definitely be making an appointment on my next trip out!

    I had a very disappointing experience at Ojo Optique…read more I purchased my glasses there less than two years ago. This week, I brought them in for a simple adjustment. The glasses were in excellent condition when I arrived, and a staff member even commented on how well they had been cared for. During the adjustment, the store manager used pliers on the nose piece, and it broke off while in his hands. I was then told the nose piece is soldered to the frame, that it could not be repaired, and that I was essentially out of luck. No warning was given beforehand about any risk of breakage. And, no liability waiver was presented. No offer of assistance was provided. After contacting ownership, the only resolution offered was to replace the front piece at half price ($130). Since the damage occurred during an in-store adjustment, I expected the business to stand behind its work and replace the frame. I understand that accidents happen, but how a business responds matters. I was disappointed that full responsibility was not taken for damage that occurred while the glasses were in their care. This is a local shop with very high prices, they should provide better customer service!

    LensCrafters - opticians - Updated May 2026

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