Charged my 380 for a contact eye exam because that's the allowance I get for vision coverage per…read moreyear left me without a contact because I lost a trial one and refused to give me another trial pair and then wouldn't send my contact prescription to another eye place so I had to get another eye exam this contact eye exam was the exact same and it was 89 bucks not 380.00 and America's best gave me 2 pairs of trial contacts so I could see to drive and go to a wedding that weekend. I wont let anyone I know ever go to Kane and figler

Friendly employees; great eye doctor! Professional. Nice location and attractive office.read more

Called to order contacts over the phone. Tried explaining that Dr gave me a Trial pair that was…read moredifferent than my normal box. The guy acted like that wasn't a thing and had no idea what I was talking about. I was so frustrtated because I wanted to make sure they didn't order that trial pair so I went in and got the same treatment. Very rude and felt like I was being rushed when there was NO one in there waiting for service! Never again

America's Best Eyecare + Eyewear please hire better!!!…read more Loc: Mayfield Hts, OH Everything was great until I was asked to sit down and wait for someone who was returning from lunch in order to get services to purchase glasses after my eye exam. She came back and told me to move because she was taking someone else. Then, she was told by another rep, no she needed to take me first. So then she just looked over with an attitude and told me to move back. No apologizing for the inconvenience. She also smelled like horrible marijuana which made me nauseous. She proceeded to mumble only God knows what so I asked her what was she saying and still with a rude look and attitude asked if I wanted to use my insurance or pay out of pocket. I'd keep going on, but what was said next just doesnt matter!!! The whole conversation was just 10000% unacceptable and I've been coming to this company for years. I've sent my parents, siblings, husband, friends and so many others to this company and her attitude today just made me say.... No thank you. I'll take my prescription and go elsewhere. I'm super upset that I had to even experience this. She said to get my prescription I had to pay for the exam, so I did and left. Do better AB!!! If she was having a bad day, she needs to go home and not let her negativity run over to others. I'm so disappointed!!!! #BadCustomerService Fyi: everyone else in the place were great. Sadly all it takes is one bad apple to ruin the whole bunch

This gem of an eyeglass store has been around for almost 30 years. The owner, has been in the…read morebusiness for much longer, and is the finest at what she does. Gone are the professionals who can do adjustment's, or repairs. I have never seen a better selection of frames at all price points. Please do yourself a favor, and check them out for your next pair of show stopping glasses.......not a day goes by when I'm out and about, that someone doesn't comment on my glasses.. if I could give more stars, I would.

I have been filling my prescriptions and buying my frames for years at Eye wear at…read more......... I had an accident with my glasses. I can not see without them. I went to EAV for help. Mike looked at the frame, took it in the back, and after a few minutes declared them totaled. The good news was, EAV has such a wonderful selection of frames ranging from Budget to Designer Mike was able to find a frame that matched my lenses as well as my budget. I was on way in less than an hour. The bonus was my wife liked the new frames better than the ones she had originally chosen.

Welp they had everything I needed from vapes to fixing my cracked screen I just wish I lived closer…read moreso I don't have to drive so far. Omggggg maybe a second location....coming soon????? Presented by Beans

Love this place I was able to find everything I needed for my vaping they have a lot of flavors the…read moreowner is awesome always kind and friendly and everyone wears masks

stay away from all locations of this business!! i have already told so many people to stay away and…read morethe news is spreading!! this business took me for over 1144 dollars on one pair of glasses and not even having them for a year the paint chipped on the end of the ear piece and i had an allergic reaction behind my ear which was very, very painful. we are considering small claims court. this business does not stand behind their own products and luxottica told me i had to deal with the business. because i had an allergic reaction he would not replace with a different frame. according to the state vision board an optical place must replace the frame with different materials meaning a new frame not made with the same materials because eyeglasses are considered durable medical equipment, and medical equipment is not supposed to cause you harm in any way. so in fact i do believe he is going against state boards rules and regulations. i even verified this with another optical business, and i also verified this with my doctor also. save yourself alot of hard aches and please stay away from this place!

I purchased glasses at another location but they were closed today. I went to the Willoughby Hills…read morelocation and the lady Sue said she couldn't adjust my frames because she said she wasn't good as other adjusters. Seriously! So unprofessional.

great service great staff and easy to check out good food also…read more great service great staff and easy to check out good food also

This location is terrible. Way too crowded. The parking lot is complete chaos. The lines go to the…read moreback of the store when checking out. Gas line is crossing state lines. Build another location! How's about mentor?? And don't give me the BS it's too close to Mayfield, I'm tired of driving 30 mins for a terrible experience at your store that I pay a membership to.

Yelpers, I went to…read morethis location to schedule an eye exam and the African American eye exam associate was rude and intolerable. Her eyes stayed fixated on the computer when I approached as she indifferently asked if I was paying with insurance. I asked if they take my insurance to which she stated, "oh I've never heard of that". Huh? Aren't you supposed to look it up instead of depending on your memory/ intelligence to decide if it's accepted? I simply asked, "can you look it up"? She begrudgingly asked for my details and then gave me bogus information about other insurance I had used when I last purchased from there. Ma'am, please stop I've never used insurance when purchasing my glasses. She confirmed this fact after asking for my information again. After stating that without insurance the exam would be $130 I decided to try mine. She said, "do you have a card"? I said I know the information, it's called ---, what other information do you need"? She then looked to her coworker to ask her if she can help her tell me what was needed because "she keeps giving me the name". OMG, I was standing right there! I literally asked her what else she needed. I told her coworker never mind after the coworker attempted to explain what the rude employee needed. Visionworks, is this what what your service has come to? Ghetto and rude employees with zero customer service skills? She was mad that I interrupted whatever she was doing on the computer and lost the company probably about $500 in less than five minutes. Great job!! SMH

Online their hours indicate they close at 8pm. Google and Yelp (business claimed by owners and…read moreeverything). They are not open until 8pm. They close at 7pm. They need to update their hours on google and Yelp, or do not claim your business. ! It says updated by business 3 months ago and I arrive at 7:10 to lights off? Frustrating. I originally had this review with one star. Then I remembered the staff that has helped me and how awesome they are. The staff I've worked with get five stars all day.

This is the best vision care I've ever had. Dr. Lander and all of the staff at Hillcrest Family…read moreVision are the kindest and most helpful I've ever worked with. I also get a ton of compliments on the glasses I've gotten there. I'd recommend them to anyone and everyone with eyes

I was so pleased with the quality of service at Hillcrest Family Vision. My face is not easy to…read morefit, and they did an excellent job. They also helped me pick out a pair of glasses that I'm not so sure I would have picked by myself, and every week someone gives me a compliment about my glasses. They really are great looking! And the staff there is so nice and patient. And they greet me when I come in. And Dr. Lander is efficient, thorough and really cares about her patients. I can't say enough nice things about her expertise and help with my changes in vision. I always feel like I'm in good hands when I go there.

Excellent and Exceptional service! Broke my favorite sunglasses twice and lost a screw another each…read moretime . The repair was completed efficiently and exceptionally highly recommend for your repair needs.

For all of you who like local, independent, owner operated businesses, here ya go! Right next door…read moreto Mitchells's in Legacy Village, this little boutique is a hidden gem. One thing that's important is Alan wares designer glasses and he knows everything there is to know about them. He has everything, Gucci, Cartier, Tom Ford, Maui Jim and the list goes on and on. My friend introduced me who wares prescription glasses, I just like the oversized designer sun ware. When we buy several pairs, sometimes there's some negotiation room. In December most of all the inventory goes half price (not the Cartier). Making an appointment is the way to go, there's a lot of people stopping in and it can get kinda busy sometimes. Call ahead for the deets! Everyone has to buy themself something for Christmas.

I have been a customer for Things Remembered since i was in High School, most often at its Hialeah,…read moreFlorida location located in Westland Mall. Its a chain of stores and they sell an amazing assortment of gifts to buy for weddings, birthdays, retirements, or any other special occasion you can think of. All the items of their stores can be personalized for an extra fee, which really adds class and shows the individual you are buying for they are special to you. End of last year, i was weary to do much shopping because of Covid-19. Still i needed to buy some things for others and so i did the majority of my shopping online. I had already gotten my bestie some small gifts at a local store, when i remembered... Things Remembered. I found this beautiful jewelry box and had it personalized with her name. It is a musical jewelry box that when wound plays the song unforgettable. Just wanted to show my bestie how much i appreciate her amazing self and her friendship! She absolutely loved it... she sent me a video of it playing and her dog reacting to the music! My brother and i also got some other gifts for some other people we met up here. If you are needing to find a nice/classy gift for someone, definetely shop at Things Remembered.