1. LensCrafters

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Richmond Heights, OH

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LensCrafters

4.3 (3 reviews)
Closed • 10:00 am - 7:00 pm

By appointment only

Services - LensCrafters

Eyewear fitting

Eye exams

Retinal imaging

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Recommended Reviews - LensCrafters

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9 years ago

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7 years ago

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9 years ago

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ClearSight Eye Care - Willoughby

ClearSight Eye Care - Willoughby

1.8(4 reviews)
2.9 mi

stay away from all locations of this business!! i have already told so many people to stay away and…read morethe news is spreading!! this business took me for over 1144 dollars on one pair of glasses and not even having them for a year the paint chipped on the end of the ear piece and i had an allergic reaction behind my ear which was very, very painful. we are considering small claims court. this business does not stand behind their own products and luxottica told me i had to deal with the business. because i had an allergic reaction he would not replace with a different frame. according to the state vision board an optical place must replace the frame with different materials meaning a new frame not made with the same materials because eyeglasses are considered durable medical equipment, and medical equipment is not supposed to cause you harm in any way. so in fact i do believe he is going against state boards rules and regulations. i even verified this with another optical business, and i also verified this with my doctor also. save yourself alot of hard aches and please stay away from this place!

Yesterday I went to have a prescription filled from Veterans Hospital, with my work group…read moreinsurance, I get $250.00 for frames. As I was looking for frames I noticed a caucasian women getting fitted with her frame and I noticed the tech asked her if she was paying today and she said no. Yet the tech completed her paperwork and told her that her glasses will be ready in two weeks. a couple of African Americans like myself had the same tech and each of us was told we had to pay half before they could order our glasses. I came home a wrecked my body because it was on my mind how different her attitude changed with the black customers like we wasn't coming back. So this morning I called and got the tech and in a calm voice I brought it to her attentio. Her re was "So you trying to play the RACE card." I told her hell yea because it was obvious." This upset me so much I told her to cancel my order and that I will tell every black customer I see coming there how prejudice the tech is. And advice them to go else where. What makes it so bad my granddaughter told me she didn't have to pay half and she got her glasses in 2 weeks.

Hillcrest Family Vision

Hillcrest Family Vision

4.1(15 reviews)
1.5 mi

Dr. Lander and her staff at Hillcrest Family Vision are AWESOME! Friendly, knowledgeable,…read moreprofessional service with modern equipment keeps me coming here every year even though we now live more than 20 miles away (we moved over five years ago). There are a lot of options between them and I but I know I'll get treated right here. Intake involves a combination of human interaction and a variety of harmless machines. All areas display immaculate cleanliness and health safety procedures. Dr. Lander then sits down with you and reviews all the data collected at intake plus your history before beginning her own examination. Dr. Lander is my first optometrist I've ever had relate outside life (beyond just how you see) and extra-visual health with how you see and what she sees with your eyes. For example, we've talked about my heart, mental stress (work), and allergies and how they correlate with what she sees in my eyes. Beyond knowledgeable, she is also very pleasant and comfortable to converse with. Very, very full and widespread optical selection for frames and options for glasses (i.e. Transitions lenses) and three opticians available to set you up nicely. Optician Walter knows how to make me look good in glasses - no easy feat in my case! I let him do the picking and hear how good the results look from folks I know. I know Hillcrest Family Vision offers additional and more complex services like Lasik. But luckily I haven't needed to go that far so can't report any details. IMPORTANT: Yes, they are very busy here! She is popular for good reason. In all the years I've come here, any delay I've experienced was due to other people's walk-in eye urgent situations. I can't blame anybody for this and it's best to reserve judgment; rather just appreciate your own situation and that she's willing to help anyone who's eyes have needs with a little more priority! Hey, when you see a woman come in clasping her hand against her eye with obvious soreness, count your blessings you don't have whatever she's having! Because fat-fingers-me always needs spares, I do buy my contacts elsewhere due to bulk pricing (Costco). Except for that, Dr. Lander fulfills all our optometric needs! Great job everybody!

This is the best vision care I've ever had. Dr. Lander and all of the staff at Hillcrest Family…read moreVision are the kindest and most helpful I've ever worked with. I also get a ton of compliments on the glasses I've gotten there. I'd recommend them to anyone and everyone with eyes

Richard E. Hults & Associates

Richard E. Hults & Associates

2.8(6 reviews)
0.0 mi

I have been going to this location for several years now. While the doctor and staff are friendly,…read moreI keep running into issues because of the health care system and the lack of patient interests. A year ago I wanted to get my contacts at the wholesale club I frequent. I asked for my prescription and went on my way. When I got to the club I was told the prescription was for glasses, not contacts. When I went back I was given a bit of a run around, because they wanted me to order from them. After some aggravation I was eventually given my contact prescription. This year, after receiving my letter to make an appointment, I went in and was told my coverage changed and I could not get an appointment without paying out of pocket. I asked just to get my prescriptions, but was told my contact prescription only lasts a year. So unless I pay out of pocket I would be out of luck. She then offered to order my contacts through them (which is much more expensive than the wholesale club). So for $500 we were able to get refills. Otherwise My wife and I would be without contacts for the next year. While the service is fine and the staff is friendly, I now realize they care less about the me, the patient, and more about the my money. Since this seems to be the norm in out society and the health care system (its not about my health and best interests, its about money), I cannot fault them too much. And the service of Dr. Gellis and the receptionists was as helpful as they could be considering my frustrations with the situation.

Hult's affiliation with Lenscrafter's (same entrance) led me to believe that they offered AAA and…read moreAARP discounts. They don't. Even though Lenscrafter's provides notice that you need to confirm that the optometrist offers the discount, it's still very misleading. When I asked the Lenscrafter's manager for a list of Ohio locations that offer the discount, she couldn't think of any. I'll not be doing business with either firm in the future - even though my health insurance fully covers the exam. I'll prefer to use companies that are transparent.

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Richard E. Hults & Associates
Richard E. Hults & Associates
Richard E. Hults & Associates

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LensCrafters - opticians - Updated November 2026

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