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    LensCrafters

    2.8 (28 reviews)
    Open 9:00 am - 7:00 pm

    By appointment only

    Updated 1 month ago

    Services - LensCrafters

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    LensCrafters Photos

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    Europtical

    Europtical

    4.3(12 reviews)
    0.8 mi
    $$$$

    I haven't purchased from Europtical, but that's not enough to keep me from reviewing them…read more I have frames I love, I wasn't in the market for more, but the beloved frames of mine arrived in the post wonky and ill-fitting. I walked in, asked them if they wouldn't mind adjusting them for me and with a smile she whisked them to the back and bing bam boom - adjusted! A month or so later, the frames again began to go a little haywire so I popped in after I grabbed an Americano from the adjacent Caribou Coffee. The gentleman who took my frames warned me that the adjustment came with a certain amount of risk and by the way, the reason they went wonky was due to my removal style. I slapped my own wrist and off he went. A minute later, he came back and made sure they felt better (which they did on the first try) then sent me on my way. Both adjustments free and with a smile. Sadly, about two hours later on a flight to Chicago, the overhead bin opened during takeoff which sent a bag careening towards my head thus knocking my glasses to the floor and out of shape. I'll be visiting Europtical for yet another adjustment and while they never suggest I do, at some point I should probably buy something...

    These people know glasses. We live in New York and come here to get frames because they have one…read moreof the best selections in the world. No joke. And the people who own this place are lovely. And have amazing taste. And provide really good service. The new location is a beautiful reflection of the luxury they provide. Trust, you really must check it out.

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    Europtical
    Europtical
    Europtical

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    Fairview Eye Center - Front of the building

    Fairview Eye Center

    1.9(27 reviews)
    1.1 mi

    The OLD receptionist with the long gray hair, skinny, with glasses is quite rude and…read moreunprofessional! She along with the red-head that was at the front desk made a nasty comment in regards to a paying customer about their appearance and the word that came from the red/heads mouth was ,"Ew!" Totally uncalled for! I didn't want to make a scene so me taking the high rode i've decided to leave a review, I feel these two should face disciplinary actions for displaying poor services which was a result of me having a poor experience!

    How on earth this Eye Center receives such high remarks and stars on Google is beyond me. This is…read morethe worst Medical Center EVER! Here's why I think so: 1. Far too many clients/patients to doctor ratio. 2. Dr. Loizos and Dr. Bedell were more than 45 minutes to an hour late for each appointment my wife was scheduled to attend. 3. There is absolutely no customer/patient follow up. This is very alarming for cataract surgery is pretty serious business. We are talking about a person's eyesight for goodness sake. 4. Dr. Loizos seemed to fumble his way through my wife's procedures, kind of guessing what to do next. 5. Dr. Bedell has excellent patient care, but is hesitant to do anything and seems incompetent at times. 6. My wife never received the results she was looking for. No, we don't wanna go back and have them fix her eyes again for we have lost faith and confidence In their abilities. 7. This facility takes advantage of elderly people and has them waiting around all day!! Please reread item number 1. 8. The receptionists are rude and crude. 9. The facility itself is dated. Old equipment, old computers, old bathrooms. Just plain old. Not too sure what you're doing with all of the patient's money. 10. Hate is a strong word. I hated having my wife treated here! 11. No one in the entire organization returns for calls or answers the phone. Often times you are put on Terminal hold. I've nicknamed it, the phone tree of death. 12. If you read all through this and you still want to use Fairview Park Eye Center, good luck!!

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    Fairview Eye Center
    Fairview Eye Center

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    West Side Preventative EyeCare - Choosing a new pair of glasses -- 18 December 2020

    West Side Preventative EyeCare

    5.0(12 reviews)
    1.7 mi

    Dr. Hooper was thorough in his examination and helped me with a problem I've been struggling with…read more His recommendation was spot on and is really helped me out.

    I visited in December 2020 for a general eye exam and I had an awesome experience here with Dr…read more Ryan Hooper, O.D. I picked up my new glasses in early January 2021. This business opened 2 years ago (in 2018) in Rocky River so they are still fairly new. The facility is very neat and clean. EYE EXAM -- The whole exam took about 15-20 minutes. You will go through the standard eye check then test your eye sight by reading letters off a board. I also added 2 additional services, a blood pressure test one other test (for a total of about $25 extra). I can't remember the name of the other test but I think it was a glucose test. My insurance covered the eye exam and new frames (new glasses). I paid extra because my insurance didn't cover everything 100%. I also added blue light to my glasses to reduce the effect of eye strain when starring at a computer. GLASSES -- There are so many options to choose from. Cindy, the front desk clerk, helped me choose which frames to get. I ended up with a colourful and patterned DRAPER JAMES frame. Draper James eyewear was started by actor Reese Witherspoon which is cool because I had no idea that she had a glasses line. I recommend Dr. Hopper if you are looking for a eye doctor in the west side of Cleveland. **** - 15/100 total reviews in 2021 - 434 total overall Yelp reviews - Reviewed on 19 January 2021

    Photos
    West Side Preventative EyeCare - Inside -- 18 December 2020

    Inside -- 18 December 2020

    West Side Preventative EyeCare - My New glasses (7 January 2021) -- Draper James with glass cover case

    My New glasses (7 January 2021) -- Draper James with glass cover case

    West Side Preventative EyeCare - Outside -- 18 December 2020

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    Outside -- 18 December 2020

    Madison Eye Care Associates - Lakewood

    Madison Eye Care Associates - Lakewood

    4.3(18 reviews)
    2.2 mi

    Had a great experience with this company. Local, Family owned and operated business with Great…read moreCustomer Service, Trendy Frame options in the Retail area & modern technology. The Follow up for appointments and questions and compassion during these times is what we need! The convenience of 3 locations is also nice. Thank you for being a business with a strong moral standard in a comfortable setting.

    Dr. Kovacs and the clinical staff are great. The front desk and office folks leave much to be…read moredesired. After getting my eyes examined, and ordering a 'sample' contact to try, they couldn't find the sample after notifying me it was in, then tried to give me 3 boxes of totally wrong ones. No one could understand or explain why the wrong item(s) had been ordered... had to wait until the correct one came in, and decided to place an order. My husband got a text the contacts (his and mine) were all in. When he went to pick them up, his were ready, but they had 'no idea' where mine were. We're they ordered? Did we get notified they were ready? People scrambled to look for them, found 2 of the 4 boxes, and Candice assured him "we will call you FIRST THING tomorrow and let you know where they are." They never did. But when he was leaving, the front desk person, Debbie, insisted he pay for ALL our contacts, even though we were short 2 boxes. When he realized he could not get through to the woman that we were getting 6 boxes, not 8 (evidently she can't divide $320 by 8), he paid for them all. Again, we did not hear back from them. I called the next afternoon, and they were not there (close on 3 on Fridays). I left a long, detailed message, and asked to be called on Monday, or I would contact my credit card company to dispute the additional $80 I was changed.An automatic text thanked me for calling; I replied with a request for a Monday call back. (crickets).... On Tuesday, I emailed the practice owner, Peter V. Mogyordy, to inform him about the service and communication, or lack thereof, I was getting from his staff. (crickets). (Crickets) on Wednesday. On Thursday, I went to the business. I was angry and asked where my contacts were. Everyone acted shocked I hadn't received my contacts. Candice acted like this was the first she had heard of my 'lost' contacts. They looked for them. They wanted to know which ones I hadn't received. They wanted to know if I needed any to get by. They balked when I said I wanted my money back for the contacts I hadn't received. Candice assured me she would get back to me by 5:00 that afternoon. She did. She said 'We have called the manufacturer and they have told us they are in route. I will have them ready for you first thing tomorrow morning.' (An emergency FedEx shipment?). I asked her to contact me when they came in. After 12 noon, with no contact, I texted Candice and asked if my contacts were in. She said they were. So much for the notification. My husband went to pick them up. When he told Debbie he was there for my contacts, she told him to 'have a seat' while she looked for them. She did find them this time, and he was on his way. The lack of customer service. The lack of simple communication. The disorganization. The absence of any real concern or personal responsibility by Madison's staff makes a great eye exam pale in relation to their service. Suggest if you do go there, do not buy anything from them.

    Photos
    Madison Eye Care Associates - Lakewood
    Madison Eye Care Associates - Lakewood
    Madison Eye Care Associates - Lakewood

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    LensCrafters - opticians - Updated May 2026

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