I have ordered eyeglasses with Warby Parker three times -- twice for myself and once for my son. I…read moreadore my frames, and the prices are reasonable for fashionable glasses.

Really appreciated how patient, helpful, and thoughtful all of the staff were at this Warby Parker…read morelocation. I was purchasing my first pair of glasses and had an idea of the shape of frames liked, but wasn't sure on the exact size, color, or frame to get. The staff made helpful recommendations, encouraged me to try on multiple frames, and ultimately made a great suggestion on which one to purchase. They answered all of my questions thoroughly. Thank you for making this a great experience.

I trust the eye doctors at Pearl vision. I have had several exams at this location…read more My family has found stylish frames at this location. The people who help fit/select glasses are patient and professional. Many of the same people have worked at this location for many years. It is a friendly welcoming Pearl Vision.

Everyone is so helpful and pleasant. They treat you like family. Linda is amazing and picked the…read moreperfect frames and I couldn't be happier.

I will never go to another eye center again. Dr. Lai was so…read morethorough and nice. Gabe was the receptionist, and was very polite. Dia, gabe me a pre exam and was funny and was professional Meredith was the optician. She was honest about what looked good on me and made pleasant conversation with me There were 2 other girls there amd they made nice conversations with me also. They knew my budget and ended up staying under! Terrific atmosphere Will go back! Great job guys!

Vision works is on my insurance plan. So I come here for my eye exams. I have been here a few…read moretimes. And have never had any issues. My appt is easy to set. The Dr was and always is friendly. The staff out front are eager and ready to find you the perfect glasses. I do enjoy coming here. And will keep on for the future.

Avon Eye Design has messed up my prescriptions 3x now!…read more My fault ... I keep going there!! I do like the dr. On the Avon Eye Design website it says they have been awarded the top optometry practice in Avon for 2015-2024. Their web site says this award is verified at Opencare.com. I went to Opencare.com. It looks to be a dentistry web site? .... strange! The First mistake they made was with my eye glass prescription We worked it out. Second mistake, I ordered contacts from them, I ordered a full years worth of 2 month contacts. They told me my order was in & so I went to pick it up. Later I found they only gave me "half" of my full 1 year contact order. i didn't catch their mistake until a week later. I called Avon Eye Design & they said I could come back in to get the other half of my order! (that I had already paid for) They had my full order there & No one had callex to let me know they had the rest of my order. No apology, no explanation was given. I asked! Today was strike #3! I went in to get a prescription for 1-day Acuvue Oasys contacts After 2 mistakes, I no longer order anything directly from Avon Eye Design. I now get all my prescriptions in writing & I go someplace else. I always ask for my prescriptions in writing. Often, I need to ask for it several times & then, I am told that I need to stay & wait for the dr to be available ... again ...to get my prescription in writing. Upon leaving today, I immediately took the contact prescription to COSCO, to purchase it, the COSCO sales person said the contact prescription from Avon Eye Design could not be ordered because the prescription as written was wrong. I immediately called Avon Eye Design from Cosco trting to quickly have them fix their prescription & fax it to Cosco. I put the Cosco sales lady on the phone with Avon Eye Design to explain the problem. The Avon Eye Design lady would not interrupt the Dr to fix their mistake for me quickly. She said I would have to wait for the Dr to be out of his appointments. I had waited an hour to get a Cosco sales lady! so... i drover back to Avon Design in to get a new (accurate) written contact prescription. When I got to Avon Eye Design, I was told the computers "auto settings" had made the numbers mistake ... not the Dr. Again. No apology. I won't go to Avon Eye Design again. 3 strikes .... your out!.

Dr. Novak was very thorough and easy to talk to his staff was very welcoming and easy to work with…read moreI would definitely recommend. Very honest and trustworthy.

Worst " customer no service " ever. Was running late after my son got out of school later than…read moreusual. Called the office and told them I might be late. Was told so long as it wasn't more than 15 mins I was good. Got there and was told by A very unpleasant receptionist named Barb that I would not be seen and would have to reschedule. I explained that I had called and was in fact under the 15 min window. To which she replied "sorry it's 2:45". I replied that that wasn't more than 15 mins and she said " sorry that was misquoted ". Only reason I will go back is to get my records, my wife's, and my two kid's records because after more than 10 years of loyalty, Lang Optical has lost my business

I was a long time patient at Lang (from my early teens through High School) but recently had an…read moreexperience with them--years later and long since I was their client/patient--that reminded me what real, professional medical assistance is. Having moved to another state (Massachusettes) from Ohio and having, as we do, generally failed to keep up on my optometrist appointments, I recently found myself in a pickle. It is a long story but, in short: I had long since lost my original contact lens and glasses prescriptions and needed a lot of help (I had been, at this point, wearing one pair of old contacts for much too long.) The lovely, knowledgeable and patient staff of Lang went way out of their way to get me everything I needed, and they even followed up with me afterward to make sure all went well. If you care at all about your eyes (and you live anywhere on the west side of cleveland) you should make an appointment at Lang Optical right away!

Amazing staff. Great service. Highest quality designer frames and lenses. I will never go anywhere…read moreelse.

Dr. Borland is amazing. I have been going to see her for 6 years. She's great…read more I wouldn't trust anyone but her. My husband and daughter see her also. Her nurse practitioner is also great. I love using the MyChart messages services to get a hold of her if I have a question. She's always willing to help.

Had a great experience with this company. Local, Family owned and operated business with Great…read moreCustomer Service, Trendy Frame options in the Retail area & modern technology. The Follow up for appointments and questions and compassion during these times is what we need! The convenience of 3 locations is also nice. Thank you for being a business with a strong moral standard in a comfortable setting.

Friendly staff, modern technology, quality products and AMAZING Doctors... what more could you ask…read morefor in a family-friendly Optometric office?!?!