Dr. Martin is awesome and so is his staff! He's so polite and really answers all of your questions…read more I have chronic dry eye and he prescribed some drops that really are helping. No other optometrist has done this for me. They just told me to use some otc stuff. He also got my glasses prescription nailed down so I can see great both up close.and far away without needing a bifocal! His staff, thise ladies are great! They are so nice and helpful. I've switched my whole household to him. My glasses were a little pricey but I like them. The only thing I don't line is having to call in before you can go in but I get it. COVID is still here folks. If you live in the area and need a new eye doctor, see him.

I don't understand why it says that the location is closed, I was just there on 12/17/16…read more Dr. Smith saw me on short notice without an appointment because of a issue I was having with my eye. I was very impressed with this practice, everyone there was friendly and helpful

Dr. Novak was very thorough and easy to talk to his staff was very welcoming and easy to work with…read moreI would definitely recommend. Very honest and trustworthy.

Took the advice of my Mother when I was home for the holidays to stop in and get that long over due…read moreeye exam. Tucked behind some other shops right off Detroit Rd, the office is very inviting. A large, chic waiting room with a ton of glasses to look at. My appointment with Dr. Bader was effortless and painless. We discussed my needs, I recited some letters and I was off. Being a majority contact wearer I was in dire need of some new ones. They gave me a great price and they arrived within a week or so. Overall it's just a friendly, relaxed, professional environment in an easily accessible location. And if you can't find it that first time, they are more then willing to give you extra directions!

The staff is so nice and the doctor is great. She listened to me. She understood my needs and I…read morereally appreciated that. She even recommend a new solution for contacts because I have chronic dry eye. Check them out!

I didn't realize that SVS charged me $15 for a Swipe kit that I didn't ask for or was given the…read moreoption of buying or not. My wife noticed a week after I picked up my glasses on my invoice. I believe this should have had the option of buying it or not. I could have bought the little cloth for cleaning my glasses and spray much cheaper somewhere else.

Worst " customer no service " ever. Was running late after my son got out of school later than…read moreusual. Called the office and told them I might be late. Was told so long as it wasn't more than 15 mins I was good. Got there and was told by A very unpleasant receptionist named Barb that I would not be seen and would have to reschedule. I explained that I had called and was in fact under the 15 min window. To which she replied "sorry it's 2:45". I replied that that wasn't more than 15 mins and she said " sorry that was misquoted ". Only reason I will go back is to get my records, my wife's, and my two kid's records because after more than 10 years of loyalty, Lang Optical has lost my business

I was a long time patient at Lang (from my early teens through High School) but recently had an…read moreexperience with them--years later and long since I was their client/patient--that reminded me what real, professional medical assistance is. Having moved to another state (Massachusettes) from Ohio and having, as we do, generally failed to keep up on my optometrist appointments, I recently found myself in a pickle. It is a long story but, in short: I had long since lost my original contact lens and glasses prescriptions and needed a lot of help (I had been, at this point, wearing one pair of old contacts for much too long.) The lovely, knowledgeable and patient staff of Lang went way out of their way to get me everything I needed, and they even followed up with me afterward to make sure all went well. If you care at all about your eyes (and you live anywhere on the west side of cleveland) you should make an appointment at Lang Optical right away!

Come on it's Costco! This one actually has more storefront parking than the rest of them. Staff is…read moreexceptionally pleasant, especially the greater. Wonderful selection and always have what I need. Very well maintained. If in doubt, go to Costco for a better price for it! I'm

Love love love Costco not capitulating to anyone and fighting back. I've been shopping there for…read moreyears and will continue to do so even more, gas, groceries, etc. thank you!!!

I used to love coming here. My last appointment was canceled by Americas Best and rescheduled. I…read morewent to my rescheduled appointment and was told there'd be an hour wait for a virtual appointment, not even a doctor. 30 minutes into my wait they told me I need to reschedule because they are so behind. Not good!

I hope this is not the best that American can do!! Began process of two new glasses in June 2023…read more Finally receieved correct glasses at end of August 2023. Bad eye exam, redo....wait 2 weeks again. No txt or call that glasses are in!!! Glasses are now WRONG COLOR. Staff at front entrance obviously never wanted to be there. Not happy to be asked to do multiple tasks, but greeting customers with a welcome attitude should be #1 job. Dr seems bored, almost uninterested in doing a good job.. Pre-exam staff is not trained well at all. Avoid this place like the plaque and find another center to provide a great experience and great glasses in a short timely manner, with a smile!!!

Dr. Borland is amazing. I have been going to see her for 6 years. She's great…read more I wouldn't trust anyone but her. My husband and daughter see her also. Her nurse practitioner is also great. I love using the MyChart messages services to get a hold of her if I have a question. She's always willing to help.

From the owner: Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is…read moreto provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.