They're fast, efficient and very professional. My glasses are awesome and I got them a week early!read more

I had a great experience. Had eye exam and Selection options were great for RayBan. The…read moresalesperson was very helpful

They say you have a one year warranty, but when your glasses break they do not honor it and make…read moreyou pay. I will not go to them again and recommend you do not either. I would give 0 stars.

The staff is extremely friendly and very helpful. The representative went above and beyond to help…read moreme find the perfect frames for me.

Had an appointment at 11:15, arrived a few minutes early, did the pre-test (puffs in the eyes) then…read morewent to wait in waiting area. People came and went, people were getting called back. We waited for an hour, nobody came by, nobody said we are backed up. I asked if there was a problem, manager said it's unusual to wait over 30 minutes. No doctor on site, manager didn't move from her seat the entire time we were there. They said, that's the way they do things there and we're sorry! Pathetic excuse for a business!! Do not waste your time or money!!!!!

Large Selection, Good Location, Not Inexpensive…read more This place strike you as huge inside when you walk in. Not that most of the space is being used, it's just super roomy. They have a pretty wide range of glasses to choose from. So many look exactly the same to me, but I guess glasses are glasses and I haven't ever seen that many in one place before. I got a couple new pairs and after insurance had about $500 out of pocket after lens upgrades which seem like you have ton buy then or you'll get cheap plastic lenses that will be scratched and useless otherwise. Getting helped wasn't simple since it seems everyone was working with someone so I picked my glasses and then a friendly girl helped me check out after. They had some good deals advertised for inexpensive glasses 2 for $99 or something like that but I opted for fancier stuff so I paid for it. All in all not a bad place.

The doctor pulled my eyelashes that grow in toward my eyes. He actually got them all unlike the…read moreprevious doctor.

Customer service sub par and rushed. Non responsive to emails. Better customer service to be…read morefound elsewhere.

I believe Crowder Eye Center provides good eye care. However, the billing department is absolutely…read morea disaster. I am a veteran, had eye exam there with the VA Community Care in March 2023. I have been receiving a statement every month since then because the billing staff is not properly trained to bill Community Care or just does not care. I have been to there office two separate times trying to get this rectified. My last visit I was rudely told until this invoice is paid I will receive a statement. I have called community Care on two different occasions for information on how to properly bill for this invoice and both times I called Crowder Eye Center and relayed this information. Community Care also called their office and did not receive a call back. It is clear to me Crowder Eye Center has no respect for veterans and I am still being harassed every month with these statements. I do not recommend veterans seeking an eye exam to go there!

The Best Eye care center in Chattanooga! Dr Crowder is amazing. The staff is very friendly and…read moreknowledgeable and always helpful.

All the girls were super friendly, professional, and helpful. The exam was prompt and easy, and I…read moreimmediately ordered my new glasses there at the Eye Center, with lots of help and advice:) They have lasted me a long time, with many falls, drops, sat on, etc, the normal perils. Very sturdy:) Little Debbie Parkway, Ooltewah store. I highly recommend them. Annie

I asked Dr. Pifer, O.D. at Walmart vision center #3660 in Tiftonia, TN, to explain why my new…read moreAxis measurements were different from past exams and he said I should leave the numbers to him and not worry about it. Since the Axis measurements are associated with astigmatism I wanted to know. Got no answer. Also he wrote my name down wrong on the script and I had to have it redone. The only thing I learned from the visit was that opthalmologists have their own measurement system and it is different from that of optometrists. I don't trust my exam.

I've been using this eye doctor for a while now, and so far, I've had nothing but positive…read moreexperiences. Today, June 1, 2023, I brought my niece for her first ever eye doctors appointment. She normally has lots of anxiety when it comes to doctors, but she LOVED this place too. And they were really good with her as well. The techs she dealt with Jessica/Ian were VERY friendly to both me and her, but I was very impressed with the way they treated my 7 year old niece. Nothing but great things to say about this office at Hamilton Place Mall.

From the owner: Our eye doctors in Chattanooga, TN provide the best eye care possible to patients of all ages, from…read morepediatrics to geriatrics. In addition to offering the full range of expert eye care services, our team is dedicated to helping you achieve healthy eyes and sharp vision for your entire family.

I Can See!!! After…read moredecades of wearing glasses and my old man eyes finally getting to the point of being absolutely done with buying glasses every year I decided to do something about it. I haven't known many people who have had eye surgery and I was slightly hesitant since they are my eyes after all. After reading the countless google reviews for Dr. Woolfson praising his work and the experience overall I decided it was time. I met first with Dr. Burns and some assistants and everyone was friendly and professional. I was super excited to get scheduled for a week or two later! Day of surgery I showed up with my eye drops and only a tiny bit of anxiety because again it's my eyes after all. The procedure really is only a couple minutes long. You don't really feel much other than a slight pressure and you see a bunch of lights. Once it's done it's hard to imagine why I waited so long to get it done! Tips: go home to a dark relaxing place so try all your eye drops right after surgery. An hour or so later your eyes want to rest and a nap is good. Eye drops are more important than you can imagine! After surgery you can already read! I haven't been able to read without glasses in decades! A week later you cannot believe you can read with no glasses, but distance is weird. A month later distance is now getting better and better. My eyes are so much better it's amazing. I mean literally amazing and such a change for my life! I definitely recommend seeing Dr. Woolfson and his associates!

Got LASIK completed her about 3 months ago and so am so happy!! The team here was so great in…read moregetting everything set up. I will say the procedure day was longer than I anticipated, but they even found me snacks to eat while I was still waiting. Dr. Woolfson was friendly and I was very impressed with the handwritten note I received after my procedure. Also I was planning on getting PRK before the day of the procedure and had already picked up my eye drop prescriptions for that procedure. Since that changed they saved me another trip to the pharmacy and gave me the other drops I needed. Definitely would recommend if you're tired of wearing glasses or contacts and want a great place to do it!!

Very knowledgeable staff! Even though I could not get my prescription sunglasses through Oakley the…read moreexplanation was informative.

Love the selection! Fast and friendly! Love the new sunglasses! Highly recommend! The VA discounts…read moreare great!

Dr. Lett is the best! So nice and knowledgeable. The office…read morestaff are very accommodating and professional.

Dr Thompson is excellent! He is thorough and makes you feel very comfortable at his visits. He will…read morespend the time to figure out what best works for you. The office staff are friendly as well. I've had a bill charged to me incorrectly once but they were great at getting it corrected quickly. They all were willing and able to answer any questions I had. Definitely recommend this office.