First, I will say I did not purchase the advertised $85 dollar exam and two pair of glasses deal…read more I paid $493.00 for exam and two pair of glasses. I ordered them on 4/24 with an expected date of 5/7. Not hearing from them, I called on 5/8 for a status on my order and was told I could come in anytime; they were at the store. Shame the customer needs to call to find out if their order has arrived. I went in on same day to pick them up, one pair fits nice, other pair looks crooked on me. I am told there is nothing they can do about it, that my eyebrows are crooked! Did not offer in any way to help resolve the issue. Over 55 years of wearing glasses , this is the first time I have received a pair of glasses that did not fit right and could not be adjusted. I did not raise my voice. but feel future customers should just be aware of my experience at this store and location. I will get some tape or something to raise one side up to make them look straight ... like every pair I have ever purchased in my 55 years of wearing glasses. If they read this review and try to help me, I will politely decline since they already told me there was nothing they could do to fix them even though they are new and I was very dissatisfied. Buyer beware.

This was a good experience for my first time trying them! The doctor was very thorough and the…read moreequipment is definitely state of the art! Huge selection of affordable frames and I was able to find at least 5 pairs I loved! I would recommend going during the week because weekends seem very busy and you might have to wait even with an appointment. But definitely check them out! Affordable, clean, and great location!

I've been to this guy three times and every time I told John, Polao's assistant, DO NOT GIVE ME…read moreANYMORE TESTS THAN MY INSURANCE WILL PAY FOR. On the third time they gave me more tests than I wanted and probably needed and didn't tell me that they were doing them. Then got the bill which I intentionally did not pay so what did they do? They turned it over for collection and I will never pay it. They probably got some money from the collection agency but not as much and if you're out there, medical debt doesn't affect your credit profile nearly as much as other debt and I doubt that it'll ever get reported because it's not much money and I'll just use my Credit Karma app to report it. I have half a mind to makes some complaints to the people that oversee him. And to boot, in my opinion his bedside manner stinks, I feel like I'm being examined by a corpse.

I ( and my entire family) have been seeing Dr. Polao for decades. He's always been consistently…read morevery patient, thorough and explains things well. I highly recommend him.

Life changing experience. The process goes so fast. Procedure is painless. Dr Gordon really puts…read moreyou at ease. I was virtually blind before the lasik, I couldn't believe within a few hours how differently you look at things. It's like being able to see in high definition haha.

I am a 26-year-old male, who had -8 prescription contacts in both eyes. I was absolutely devastated…read morewhen within a months time at age 25, my tear production gave up. I was no longer able to wear the contacts which gave me vision since my early teens. My eyes were simply too dry. After a few months of misery in glasses, I looked into LASIK. But the price? It was beyond my reach. That is, until I found LASIK on GROUPON. I figured, I need to be very careful, after all, why would any self-respecting doctor need a coupon for customers? Boy was I wrong! I scheduled my initial assessment free of charge, as usual with these places. Upon entering PLC, I was impressed with the organization, presentation, and comfort of the office and staff. I helped myself to some cookies and coffee while I waited. Next, I was greeted by a woman, who brought me into another room, where she performed four tests on my eyes, for measurements and determining my candidacy for the procedure. She then brought me to a final room for one last check. She told me I looked like a great candidate, and that someone else would be with me soon. Just a few moments later, I was greeted by another woman, who was exceedingly helpful in telling me how the procedure works, what to expect, and even the risks involved. All topics which I was educated on already, but it was appreciated nonetheless. I was told about the required eye drops which would be taken three days pre-op as well as afterwards, combined they cost me about 60 dollars. She also assured me that she would be in-office the day of my surgery, and ended up doing my one-month follow-up as well. I was told my measurements would just make the cut for regular LASIK, but that bladeless would be a safer plan. (This is typical of higher prescriptions such as mine). Next, I was brought into a small office, with another young woman. There, we scheduled my procedure date, just under two weeks from that day. We also discussed the price difference between blade/bladeless LASIK, which I wasn't made to pay until my procedure date. I was NOT treated differently than anyone else because I was a Groupon patient. I was treated with respect by all members of the staff throughout. That is important and appreciated! Lastly, much to my surprise, I got to sit down with Dr. Richard Gordon himself. Apparently, according to reviews from other LASIK centers, this isn't as common as you'd expect! Many patients don't even meet their doctor until a minute before their surgery! Dr. Gordon was calm, cool, and collected. He went over similar things which his assistant did just after my assessments earlier, and didn't graze over the possibilities side effects, or worse, ectasia, etc. I left that day feeling very confident in my decision, and looked forward to my procedure date. I'll make this part quick. The office was bustling with employees the day of my surgery, there must have been at least five people watching over my procedure, with Doctor Gordon at the helm. Everyone was positive, happy, and I was given a stuffed elephant to hold while I got zapped. Doctor Gordon has performed countless procedures, and his confidence shows, I felt safe the entire time. The procedure lasted maybe two minutes, and I was sent home right after to nap. I was able to help myself to the office bathroom immediately afterwards (with plenty of discomfort of course, but hey!) and I was able to speed down the highway 24-hours later (YOUR results may vary!) Following the procedure, was about a month of increased dryness, and mild visual aura around light source (Both common and temporary for most) ONE-MONTH POST OP - Dryness from the surgery has subsided, light sensitivity was gone after 24 hours, and my mild visual aura around headlights/street lamps has just about cleared up! Be responsible, and follow all pre/post-op care! If you couldn't already tell, I absolutely loved every minute of time spent with Palisades Laser Eye Center, the employees, and Dr. Gordon. GO HERE. Don't wait another day to be free of glasses or contacts. Again, be responsible, and follow all pre/post-op care!

if I could give a lower rating I would. I have been wearing contacts for over 20 years. I recently…read moremoved and needed a new script. I made an appt and all was well until it was time to give me my prescription. I was told I wasn't getting a prescription today, and that I had to "try out" the more expensive brand of contacts for two weeks before they would write the prescription. (I had told the doctor that not only had I used the brand she was suggesting, but I was comfortable with the brand I had been using for the last 8 years) she then told me that brand (Walmarts brand) was "not good" and that she didn't even carry them in her store. I left with a two week trial and was told I could call for her to put the prescription through and that I had to order through her. When I called back, I explained that I still wanted the Walmart brand contacts, (she pushed through the other brand that was 3x more expensive) I called back to say I wanted the other brand and I never received a call back. I went back to the store to inquire what the problem was, I got the run around and was assured the doctor would get back to me Monday (she was off for Friday-the weekend). Well, I never got a call back, and I paid for a prescription I have yet to get. the following Friday I went to Walmart in Farmingdale, paid for my script, got my prescription, a months worth of the contacts I actually wanted and an order for the year. DO NOT BELIEVE THEM WHEN THEY SAY THIS IS HOW WALMART DOES THIS. I HAVE BEEN A PATIENT OF DR. JAY IN FARMINGDALE WALMART FOR 9 YEARS AND HAVE NEVER EXPERIENCED THIS.

I was a little nervous going to this Vision Center on a Saturday because that particular Walmart is…read morealways crowded so I generally avoid it. HOWEVER, the reception at this vision center was WONDERFUL! Their COVID precautions are impressive and the people who work there are awesome! They took me in right away, took me to the back, and took care of me immediately. The optician was very friendly and very helpful, as were the girls who took me around. Their selection of frames was impressive and their prices were great! They helped me find a great pair in my favorite color (purple) and everything was done quickly and efficiently! I'm looking forward to going back to pick up my glasses when they're ready. I told my son to try them for his glasses and contacts and am going to schedule an appointment for my husband too! We get glasses and/or contacts every year and this was the best experience I've had so far!

I dealt with two different people in the store. I definitely preferred one over the other. Anne…read morewent extremely out of her way to find me glasses that I was looking for at an affordable price. my prescription by itself is extremely expensive. I have two stigmas in my eyes. I also like to get the works on my glasses, progressive light changing glare, etc. with having to purchase a few pairs of glasses a year. I did not feel like spending $1000 on a set of frames that includes the prescription. Anne worked with me she was able to find the exact pair of glasses I was looking for that was covered by my insurance company. So all I had to worry about was the additional cost for my prescription. She was able to fit me well she was professional and sweet - easy to work with. I would recommend her particularly when looking for a pair of glasses.

READ CAREFULLY: They prey on the elderly without anything conflict of morals…read more A handful of months ago, my nearly 80 year old father went to Raymond Ops in Katonah to have his eyes looked out. The onsite optometrist diagnosed him with cataracts and suggested surgery. Even knowing his eyes would change after the surgery, the doctor talked my elderly parents into purchasing a pair of nearly $400 glasses for my father; that would be worthless in the near future due to corrective surgery. My parents, at the time weren't connecting the dots, and made the purchase. A month or more later, my dad spoke with Raymond realizing he would need the prescription to be changed and asked why they gave his glasses knowing this would be the case after surgery. Their response was, "we didn't pressure you to purchase the glasses." However, they agreed to change the prescription for free after the surgery was completed. My dad died two days ago before he was able to have the cataract surgery. As I am trying to get my dad's paperwork and loose ends tied up for my mom, I called Raymond asking about a refund. Their response, again, was, "we never pressured your father to purchase the glasses and no we will not be giving you any type of refund." I wished her a beautiful day.

BJ's put a sign up around 1 that they would be in a meeting till 2pm. Came back and at 2:30, with…read morea line of people, they were still not back. Store says they don't run BJ Optical, so they don't help you out. Terrible communication and terrible service. This was on July 22, 2026.

I recently visited BJ's Optical located in Yorktown I was unaware of til I became a member of the…read morewholesale side of BJ's. I live in area and have tried multiple other optical stores without being happy with any given all at least two years of my experience as a customer. Unhappy I said what do I have to lose given BJ's a try. I have been so happy about the whole experience here at BJ's. I have dealt with Babs, Lenard, I can't quite remember the name of the optometrist but all three have been a pleasure to do business with. I do have progressive lenses so I am always prepared for the bottom line and honestly I very pleased with that part as well. Glasses came in earlier fitted and one my way. Returned with minor adjustments and taken care of and again on my way. Couldn't be more pleased and would recommend. I see yelps from years ago and what I read is not my experience at all feel 5 stars a must across all brackets here. Will be returning in the future as well other family to use BJ's Optical.

Very professional doctor and staff Very good selection of…read moreframes that were far superior than the run of mill that you find ey

After years of just accepting my vision was as good as it could be and my prescription was what it…read morewas ,I decided to seek out an eye glass store that specialized in progressive lenses. As a type 1 diabetic for 40 yrs my vision has suffered. Ive had several eye surgeries and ive been seeing the same retina specialist for many years. Ive been complaining about an issue for some time now and im always told "youre retinas are fine, nothing more we can do" I had an eye exam by Dr. Nathanson at Luxe that revealed i did in fact, have a serious issue. He was very thorough, took his time with me and listened to me descibe what i was seeing. Im so grateful, moving forward, the eye requires a serious surgery. Heather was my initial experience at Luxe. She helped me navigate the different lenses they offer and explained in detail how each one would provide a slightly different view. Not a pushy salesperson, a delight to work with. The customer service at Luxe is outstanding from the moment you enter. The exam is state of the art. A classy store with very reasonable pricing and top tier employees!! 20/10 recommend.!!!

Very friendly and caring office and excellent eye care. Had cataract surgery with great results…read more Love Dr. Chen.

I have be a patient of Dr. Weiss for years, and have been visiting the West Nyack Office. He and…read morethe supporting staff are very pleasant and kind. Michelle in Low Tor is the greatest. Very helpful with the choosing of glasses, and extra careful with the measurements. I have always left that office never second guessing. Excellent Physician, Excellent staff. Jamel P