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LensCrafters

3.0 (45 reviews)
Open 9:00 am - 7:30 pm
Updated 2 months ago

Services - LensCrafters

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

LensCrafters Photos

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Spacious interior
Gordon S.

As soon as I arrived on a fairly busy Saturday afternoon to have my glasses adjusted, the woman at the counter greeted me cordially. She was already helping someone so a man from the back came out. He professionally heated and slightly adjusted my glasses. Plus, Bowie Town Center is lined with interesting shops.

Anita R.

I have been going to this Lens Crafters atleast once a year for about 8 years. They consistently provide world class customer service. I moved about an hour away and I still drive back to Maryland to get my glasses from this location because the staff and the management are fantastic. This location has an excellent vibe. The management and staff seem to enjoy their work and it shows in the customer service they provide. I was educated about my vision exam, insurance benefits, and informed about my options every step of the way. The store is very well organized, clean, and has a large variety of premium designer frames. I like high end designers and I checked the locations near my home in VA - Tysons Corner, Springfield, and Pentagon City, but I found that the customer service and the selection of women's designer frames to be better in the Bowie, MD location. Thank you to the store manager Josue, Jacqueline in the optometrist office, and all the staff for all that they do. The people here are very warm and I refer all my family and friends here. I'll be back to use my vision benefits again next year!

I need glasses but I'm not blind, there is no tent in these lenses.

In my experience with this store there's only two sales people that will take care of your order flawlessly. The rest are the worst, one attempted to over charge me, another time the adjustment on a new pair of glasses was so bad I just gave up and came back so someone else could fix them. And now they broke a frame that I wanted lenses for and although they replaced them the aggravating point was I had to call them for status after two weeks. Also when I picked them up one of the sales people tried to tell me they glasses where tented when they are clearly not but attempted to explain me away with saying it's because it's because of that brand. Now I now they order and cut the lenses as well as polo don't cut the script they only make frames. I will not return after this.

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10 years ago

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8 years ago

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15 years ago

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13 years ago

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12 years ago

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Review Highlights - LensCrafters

Great experience at the Bowie, MD location.

Mentioned in 2 reviews

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LensCrafters - opticians - Updated May 2026

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