1. Leng Keng Bar & Lounge

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Toronto, ON

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Leng Keng Bar & Lounge

5.0 (2 reviews)
Open • 11:00 am - 2:00 AM (Next day)

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Factory Lounge

Factory Lounge

1.0(3 reviews)
4.1 km

Teri Leese What can…read moreI say about my recent experience at The Factory Lounge? [TLDR] - Candidly, I would not spend your hard earned money here unless you want to partake in a venue run by egregious management and staff who are seemingly hardwired to distrust their customers and patrons. For the sake of garnering some perspective, I logged into Google Reviews to see what everyone else have got to say about the establishment. I was very surprised to read the comments and many of which were very consistent to my previous experience at The Factory Lounge - uncommunicative staff, subpar customer service, and patrons faced with hostility at the liquor bar. Prior to arriving at the venue, I visited the company website. In the 'What are we all about' section it states "At The Factory Lounge it's all about the party and we know how to throw the best party in town! We pride ourselves in paying attention to every last detail and we will create a memorable and distinctive event you will never forget." Bona fide clients who choose to use this venue based on the mission statement will surely be let down because: A)The Factory Lounge really doesn't know how to throw a party - the bar staff was underperforming their duties and crutching on excuses to deter paying customers B)There was no attention to detail because the head manager/owner was too busy arguing with people C)They claim to be the best party in town yet there is no substance. Customer satisfaction is far and few between. Albeit, I do agree with one part of their mission statement about creating an unforgettable event. Only I would put it a bit differently, the most unforgettable thing about the event was the constant tarnishing and arguing done by the lousy team working that night. When I asked to speak directly with the operating manager to rectify some issues surrounding the liquor agreement, I was dumbfounded because I was looking right at her: Teri Leese (Owner, Operator, Coordinator). She has been running this business for over 7 years. I am astonished by her uncooperative demeanor for someone with such tenure. Teri had reigned over the bar staff to disadvantage their customers, she was mostly unapproachable, she was disrespectful towards our party members - just to give you some perspective. Having read this review, I urge you to reconsider choosing The Factory Lounge as your primary venue for any event. You could be faced with regret, disgruntled guests, and an unforgettably bad experience.

Crappy venue Asshole managers, complete sham for a 'party…read moreplace' Impersonal, cold, bar tenders serve low end booze, kitchen in name only. Wait staff disorganized. book here for crappy events.

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Factory Lounge
Factory Lounge
Factory Lounge

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The Penalty Box

The Penalty Box

3.3(3 reviews)
0.9 km•Downsview

I have never been more disgusted and insulted. I went with two other people, walked in and sat down…read moreat a table that had not been cleaned yet. We waited 10 minutes until we had to get someone to come serve us. We simply asked for the glasses and table to be cleaned off. Waitress #1 gave us a dirty look, cleared off the glasses and walked away. She didn't come back. We had to flag down a second waitress to help serve us, table was still dirty. She asked us what we wanted for drinks with no menu to choose from, so we asked for a menu and for our table to be cleaned (again). She gave me a dirty look, scoffed, and walked away. A THIRD waitress came to clean the table and take our order (finally). She came to check on us once, and about an hour after we sat down we needed a refill with no waitress in sight. My boyfriend had to walk up to the bar to ask for a refill, and waitress #2, who was dressed as if she were in her pyjamas at home, didn't even acknowledge him. Eventually he ordered and sat back down. She placed our drinks at the other end of the bar. At this point, we were getting pissed off by the lack of respect and service here. He asked if she would bring it to the table and she said "you ordered it at the bar, you can pick it up at the bar". He said "I'd like to have it brought to my table and pay there or I can leave." She replied "walk out and I call the cops, you've been rude since you sat down." Since we sat down, waitresses didn't give us even a glimpse of eye contact for 10 minutes and we had to go and ASK for service. Apparently that's being rude. I have never had such shitty service ANYWHERE to this degree, to the point where my boyfriend and I were both angry to the point we were shaking. Do NOT go here unless you want to be treated like shit. The typical service you'd expect at a bar or restaurant was asked for here and wasn't given, and apparently by asking for service we were being "rude".

Very recently during my stay in Windsor for business I ate lunch here. The waitress was polite and…read moreattentive. I was told I needed to try the chicken delight which I did. Now I can say I know what a chicken delight is. The order cake with a side which I hit the cedar salad. The only thing I disliked the chicken delight has way too much creamy sauce as well as the salad The salad was soggy. I ended up picking up the chicken from the wrap. The chicken was cooked to perfection. Really busy when I was there for lunch.

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The Penalty Box - More patio

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The Penalty Box - Patio

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Leng Keng Bar & Lounge - lounges - Updated October 2026

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