Teri Leese What can…read moreI say about my recent experience at The Factory Lounge? [TLDR] - Candidly, I would not spend your hard earned money here unless you want to partake in a venue run by egregious management and staff who are seemingly hardwired to distrust their customers and patrons. For the sake of garnering some perspective, I logged into Google Reviews to see what everyone else have got to say about the establishment. I was very surprised to read the comments and many of which were very consistent to my previous experience at The Factory Lounge - uncommunicative staff, subpar customer service, and patrons faced with hostility at the liquor bar. Prior to arriving at the venue, I visited the company website. In the 'What are we all about' section it states "At The Factory Lounge it's all about the party and we know how to throw the best party in town! We pride ourselves in paying attention to every last detail and we will create a memorable and distinctive event you will never forget." Bona fide clients who choose to use this venue based on the mission statement will surely be let down because: A)The Factory Lounge really doesn't know how to throw a party - the bar staff was underperforming their duties and crutching on excuses to deter paying customers B)There was no attention to detail because the head manager/owner was too busy arguing with people C)They claim to be the best party in town yet there is no substance. Customer satisfaction is far and few between. Albeit, I do agree with one part of their mission statement about creating an unforgettable event. Only I would put it a bit differently, the most unforgettable thing about the event was the constant tarnishing and arguing done by the lousy team working that night. When I asked to speak directly with the operating manager to rectify some issues surrounding the liquor agreement, I was dumbfounded because I was looking right at her: Teri Leese (Owner, Operator, Coordinator). She has been running this business for over 7 years. I am astonished by her uncooperative demeanor for someone with such tenure. Teri had reigned over the bar staff to disadvantage their customers, she was mostly unapproachable, she was disrespectful towards our party members - just to give you some perspective. Having read this review, I urge you to reconsider choosing The Factory Lounge as your primary venue for any event. You could be faced with regret, disgruntled guests, and an unforgettably bad experience.

Crappy venue Asshole managers, complete sham for a 'party…read moreplace' Impersonal, cold, bar tenders serve low end booze, kitchen in name only. Wait staff disorganized. book here for crappy events.

Amazing right from the beginning. The staff was so accommodating!! Our day went so well and as…read moreplanned. The food was delicious! And the staff on the day were also incredible. Especially DJ & Saxophone player "Benny Music Entertainment", Great performance, very professional. All my guests were very impressed. Amazing, amazing!

Had a wonderful time here for a recent wedding. Saw quite the interesting "basement" million leg…read morebug in the washroom, eep! Layout was good, acoustics - not good. Overall a nice venue to dress up. Hard to find for taxis though.You need a digital GPS.

Caterer is amazing the food was excellent. Not a fan of the warehouse look for a wedding. No…read moreambiance. More suited for a club. Acoustics not that good. Floor is cement, so it hard on the feet if you do a lot of dancing. Good for 250 to 300 guests. Lots of parking.

Suppose you are looking for a venue for a more intimate gathering. I highly recommend the Boulevard…read moreRoom! We had our wedding October 2021 and I would have to say we had such a perfect night! The planning stages went very smoothly. Julia and Emil gave many suggestions and helped us throughout, such as floor plan, reception timeline, menu selecting and the decor. They were also very accommodating with our needs and wants!! Especially on the day of, we were very impressed with how the set turned out, how everything was ready even if we arrived a bit early and it was simply everything we wanted!! The staff were all on time with our timeline, and they were very friendly. Also, the food was terrific! You and your guests will not go home hungry there is more than enough for everyone. Thank you so much, Julia and Emil. We look forward to having you as our host in the future for birthday parties and special events.

I was here for a weekend wedding, and I was impressed by how much food was served. There were a…read morevariety of Mediterranean appetizers /cold cuts on the table while servers came around with hors d'oeuvres and then served the appetizer dish afterwards. Later on there were shish kabob platters as well as grilled vegetables and rice. Dessert table with macarons, fruit and pastries were served later in the evening. They were very accommodating of allergies and dietary restrictions. I'm not sure if the wedding MC was provided by the venue but he was very funny!

Rented it last year. best place by far I've ever had. came with a speaker system as well.read more

From the owner: Our event space has two floors and 1700 square feet. It can accommodate a party of over 100 people…read morecomfortably or can be used for photo/videoshoots, workshops, seminars, events etc. The possibilities are endless. Make this space work for you exactly the way you intend.

Charging 5$ to look at crafts. None of the ad signage stated cover fee. We were looking forward to…read moreseeing some craft. Unfortunately, there were no identifiers that there was a entrance fee. Sad.

This was my first visit to the historic Heintzman House, and to be hoenst I found it odd that this…read moreplace has been around since apparently the early 1800's and in my 30 years living in the 905, I've never heard of it... not even once. Located just near Thornhill village this historic home, now looked after by the City of Markham is a hidden gem (if gems were the size of plantation style homes that is). It's a massive estate which has been carefully kept up over the years and adjusted slightly to accommodate events (such as parking out back) within it's sturdy original walls (I've seen them, the walls are made of hardened mud and straw - THAT's how old we're talking) - they LITERALLY DO NOT make them like this anymore. My fixation with it's structural integrity aside, what I really marveled at was the house itself. Large rooms on the main floor filled with natural light, fixtures carefully handcrafted abound and no expense spared on it's creation. I could gab on and on about how great this place looks and I'm sure you might yawn and say, "OK Kris, tell us about some food now, we're bored." To which I would respond by saying "Nay, Nay, wouldn't you rather hear about how the Heintzman House is haunted?" Some might find this fact absurd, others immediately turned off, but I'm sure a vast majority of you are thinking... coooooollll! So was I, so I'll wrap things up here and leave your curiosity piqued, I recommend you take a tour of this house when you have a moment and if you're booking a wedding or corporate function this might just be the place for you!

We are very glad that we chose Caprice Design Decor for our occasion. When we saw how Kate…read moreapproached the challenge we've set up we were completely confident that everything would be up to our satisfaction. Well guess what? Everything was even better. Thank you for taking care of us.

One of a kind venue. Great pricing, great staff. Would come back again. Amazing location!read more

From the owner: Book your next event with us today. Nightclub Events, Private Parties, Pool Parties, Corporate…read moreEvents, and More!