Yes very friendly group and took care of my needs at no cost. I would recommend them.read more

The quickest, laziest, most basic eye exam ever. Not even kidding. Eqch appointment rook less then…read more10 minutes total, start to finish. My husband wanted glasses and contact exam, somehow only the glasses one was done. When we rralized they didnt do both, which was within minutes of him being done, they couldnt tske him back in and we would have to make another appointment on another day, which would have had to be cash because insurance wouldn't cover a 2nd appointment. So, that was a no go for us. Absolute worst customer service from the office staff. Very hands off and uninterested in helping anyone in the store. We witness the same treatment to everyone who came in while we were there. My husband and I looked at glasses for 30 minutes, no offer to open cases, even after standing at a case several times obviously interested. Finally asked for help, the unlocked it and walked away, no offer of help. Had to ask each time we wanted to try a pair on and they were obviously upset about having to get up from behind the desk. No other customers were there. My husband Finally picked a pair and we went up to order. They placed the order without even asking if we wanted any of the add ons (stratch resistant, blue light, progressive,etc). We didnt realize until they gave us a total, then "couldn't" add any of the things we wanted because the order was placed (yet we hadn't paid). We pushed it and they were able to make changes. I asked for my prescription to be printed so I could order contacts online. They only printed my glasses prescription. My husband went in today to pick up his new glasses. The lady handed them to him and walked away. Didn't check to make sure yhey, needed any adjustments. She honestly didn't even stick around long enough to make sure they were the ones he ordered. We had 4 appointments the day we went in (us and 2 of our sons). All 4 of us left thinking it was a complete waste of time and money. Definitely regret going there and will never return. Yeah they have a good selection of high end glasses but nothing I couldn't find elsewhere.

I had a very positive experience from beginning to end with this place. State-of-the-art imaging…read moreand vision testing equipment, and Dr.Bui explained everything she was doing and why. Professional and personable. 10/10 :) Then there's Jennifer. Jen worked with my changing schedule and took care of my Medi-cal stuff for me and kept me updated on the status of my new glasses. She also took the time to PATIENTLY help me select a pair of frames from an impressive collection. It takes a lot to make this mug look good, but me in my new glasses look as sharp as my vision now is. Thank you!

A very thorough eye exam with every detail explained by Dr Bui. She is kind and confident in her…read moreassessments. This office replaced a kind doctor of many years and also retained his front office staff. I love that! She makes you feel comfortable and it's a personal level of service rarely found today. Plenty of frames to choose from in a variety of price ranges. Highly recommend this optometry office!

Last week Tuesday was my first visit to La Mesa Vision Care and it was extremely successful. My…read moreappointment was with Dr. Hunter Morgan. I was greatly warmly at the front desk by a young woman who took my information and let me know who would be out to see me first. I waited for about ten minutes and was asked to follow a nurse to a small room to do several eye tests. She returned me to the waiting room which was attached to their eyeglass area with lots of frame options. Dr. Morgan came out and got me and escorted me to an exam room. He went through the normal battery of tests. He asked lots of questions and was straightforward with information which I appreciated. I got my new prescription and took a look around at all of the frames. All of the staff were extremely helpful and pleasant. I would definitely recommend to facility and Dr. Morgan. Thank you for the attentive care!

I had such a great experience at this office from start to finish. The staff was welcoming, the…read morespace was clean and calm, and everything felt very well organized. Cameron helped me with the initial exams, and he was absolutely wonderful--friendly, knowledgeable, and made the whole process feel easy and comfortable. He took the time to explain things clearly and had such a positive, reassuring energy. Jeffrey from sales also went above and beyond helping me find the right options. The optometrist was fantastic and thorough and funny as well. Overall, this was one of the best eye care experiences I've had. Highly recommend!

I was calling around trying to find a place to get my first eye exam done, and I came upon this…read moreplace. I already shop at Sam's Club, so I was familiar with the place. Thankfully I was able to be seen right away that day. Dr. Explained everything and the whole thing was quick. Now I have received my rx glasses and I can see!!

Great place to get your prescription! Dr. Khoa Truong definitely knows what he's doing (and he…read moregets you in and out and you don't waste a bunch of time). His prices are very reasonable as well. I highly recommend!

I've been a patient of Dr. Kasanoff's for several years, and I can't say enough good things about…read moreNew View. I originally went searching for an eye doctor because I was tired of the usual experience--chaos every time you walk in, long waits while being shuffled from room to room, never being able to reach anyone by phone, and appointments booked months out. New View is the complete opposite. The office is friendly, modern, and incredibly efficient. Jessica is an absolute gem--her customer service is outstanding. And of course, Dr. Kasanoff is great too. It's easy to feel a little stressed when getting a glasses exam (you don't want to pick the wrong letters!) but he has a way of making you feel comfortable. It's rare these days to find a medical office that is this well-run while still feeling genuinely welcoming. Highly recommend New View and Dr. Kasanoff!

New View Optometric Center sets the Bar in terms of: 1. Accuracy diagnostically, 2. Physician…read morePatient education about their diagnosis, 3. Accessibility, 4 Patient education by Staff, and 5. Accessibility in terms of appointment scheduling and availability in emergency. I've had through diagnostic care and the staff members in front are completely accurate and efficient regarding insurance and billing. Staff is also really kind and fun in frame selection. Great experience!!!

Thank you to Dr. Riggs, Dr. Cao and their team! I was experiencing a painful reaction and they were…read moreable to get me the help I needed quickly. They are all so kind, attentive and helpful. I highly recommend!

Thank you for saving and helping me time and time again. I have never came across a more caring,…read moreexperienced and educated office such as this one. I had a horrible experience with yet another optometrist and I learned my lesson that Grossmont vision center is the more caring and best optometrist in San Diego. Their remodel is AMAZING - I'm telling you come see for yourself how hospitable and amazing they are thank you Jenny, Debbie, Sarah, and Brittnay for always remembering me and having my back with any help I need!

The best eye exam I've ever had! Dr. Deaner is amazing. She was testing my eyes with equipment…read moreI've never seen, it felt very cutting edge. When I picked up my glasses, I could literally see for miles, the distance was so clear! About a month later, a screw fell off my glasses and the arm came off (vintage frame) After striking out at 3 stores looking for an eyeglass repair kit, I came back to Total Vision to see if they had the kits. A nice man named Juan Carlos took them and came back five minutes later and he was kind enough to repair and adjust them and clean them for free. That kind of service leaves a lasting impression on customers. I recommend this place because the people and their pricing are awesome. Tons of parking too!

Dr. Deaner, trained at CAL Berkeley, is so kind and knowledgeable! Her staff is always very…read morefriendly. She takes the time to get a complete history and captures my eye and vision needs. This visit past Friday, she dilated my eyes and looked very closely at my eye and eye health. My vision changed slightly from last visit and I was eligible for complete glasses with my insurance. I'm excited to get my new Ray Ban eyewear! The manager, Leticia, runs a lovely office setting. Kent was sooooooo kind and helpful with my selection of eyewear and fitting when the glasses arrived!

I have been going to a big box optical store for the better part of 15 years. I decided that there…read moremight be a better experience and care waiting for me at a dedicated optometrist, so I gave this one a try on a friends recommendation. Long story short - Dr. Rex Werner identified a missing component in my prescription, and a potential future eye issue that I had not been informed of in all the years I had been going to the big box store. He also took the time to thoroughly explain my prescription, what it means, how it affects my vision throughout different situations, and how best to use the corrective implements (I got both a glasses and contact prescription) in those different situations. He also switched me over to a new contact lens brand that not only felt much, much better, allowed me to see better in different conditions. The difference in my experiences between this boutique optometrist and the big box store could not be greater, and I am very, very happy. Bottom line - this shop is over 15 miles from my house, but I will happily drive to receive the level of care that this office provides. I cannot recommend this place enough!

We have gone here for a couple of years, we absolutely LOVE Dr Werner, the exam is magnificent,…read morevery thorough and he explains everything. We are not fond of the staff though. Depending on the day, you may have a very happy experience, or a not so happy experience. They tended to be rude to my husband. Also the sales people are very pushy. We opted to do their pre-paid exams, but found it not as useful and it was portrayed, and they charge your card without a warning. They do have a nice selection of very high end frames. Prices are not on the low side here.