Last week Tuesday was my first visit to La Mesa Vision Care and it was extremely successful. My…read moreappointment was with Dr. Hunter Morgan. I was greatly warmly at the front desk by a young woman who took my information and let me know who would be out to see me first. I waited for about ten minutes and was asked to follow a nurse to a small room to do several eye tests. She returned me to the waiting room which was attached to their eyeglass area with lots of frame options. Dr. Morgan came out and got me and escorted me to an exam room. He went through the normal battery of tests. He asked lots of questions and was straightforward with information which I appreciated. I got my new prescription and took a look around at all of the frames. All of the staff were extremely helpful and pleasant. I would definitely recommend to facility and Dr. Morgan. Thank you for the attentive care!

I had such a great experience at this office from start to finish. The staff was welcoming, the…read morespace was clean and calm, and everything felt very well organized. Cameron helped me with the initial exams, and he was absolutely wonderful--friendly, knowledgeable, and made the whole process feel easy and comfortable. He took the time to explain things clearly and had such a positive, reassuring energy. Jeffrey from sales also went above and beyond helping me find the right options. The optometrist was fantastic and thorough and funny as well. Overall, this was one of the best eye care experiences I've had. Highly recommend!

My sons previously visited the La Mesa location, but after learning my insurance was no longer…read moreaccepted there, I was referred to the E. Main Street location in El Cajon. I'll admit I was a little apprehensive about making the switch, but from the moment I walked through the doors, the staff made us feel welcomed and comfortable! A special shoutout to Kristal, who was absolutely sweet and helpful from our very first phone conversation through the day of our appointment. She listened to my situation, made the transition seamless, and put me at ease about bringing my boys to a new location. And then there was Dr. Deaner! My sons are teenagers and can be a little slow to warm up, but she had them talking more than I've ever seen them at any other appointment! Her warm, down-to-earth personality made such a difference. She genuinely engaged with them, allowed them to express themselves, and, most importantly, made them feel heard. She never rushed them or finished their sentences for them, which is something I truly appreciated. I felt she took the appropriate time to complete their annual exams while still making the experience personable and enjoyable. That combination of professionalism, patience, and genuine care is hard to find! Dr. Deaner, you've definitely won us over! If you'll have us, we'll gladly be back for our next annual visit. So grateful to have found such a wonderful team at Total Vision El Cajon!

The best eye exam I've ever had! Dr. Deaner is amazing. She was testing my eyes with equipment…read moreI've never seen, it felt very cutting edge. When I picked up my glasses, I could literally see for miles, the distance was so clear! About a month later, a screw fell off my glasses and the arm came off (vintage frame) After striking out at 3 stores looking for an eyeglass repair kit, I came back to Total Vision to see if they had the kits. A nice man named Juan Carlos took them and came back five minutes later and he was kind enough to repair and adjust them and clean them for free. That kind of service leaves a lasting impression on customers. I recommend this place because the people and their pricing are awesome. Tons of parking too!

I've been a patient of Dr. Kasanoff's for several years, and I can't say enough good things about…read moreNew View. I originally went searching for an eye doctor because I was tired of the usual experience--chaos every time you walk in, long waits while being shuffled from room to room, never being able to reach anyone by phone, and appointments booked months out. New View is the complete opposite. The office is friendly, modern, and incredibly efficient. Jessica is an absolute gem--her customer service is outstanding. And of course, Dr. Kasanoff is great too. It's easy to feel a little stressed when getting a glasses exam (you don't want to pick the wrong letters!) but he has a way of making you feel comfortable. It's rare these days to find a medical office that is this well-run while still feeling genuinely welcoming. Highly recommend New View and Dr. Kasanoff!

New View Optometric Center sets the Bar in terms of: 1. Accuracy diagnostically, 2. Physician…read morePatient education about their diagnosis, 3. Accessibility, 4 Patient education by Staff, and 5. Accessibility in terms of appointment scheduling and availability in emergency. I've had through diagnostic care and the staff members in front are completely accurate and efficient regarding insurance and billing. Staff is also really kind and fun in frame selection. Great experience!!!

I was calling around trying to find a place to get my first eye exam done, and I came upon this…read moreplace. I already shop at Sam's Club, so I was familiar with the place. Thankfully I was able to be seen right away that day. Dr. Explained everything and the whole thing was quick. Now I have received my rx glasses and I can see!!

Great place to get your prescription! Dr. Khoa Truong definitely knows what he's doing (and he…read moregets you in and out and you don't waste a bunch of time). His prices are very reasonable as well. I highly recommend!

Great staff. Dr. Cummins is very amiable. He answers all your questions to the best of his…read moreknowledge and is also easy to talk to about any concerns. The 2 secretaries Cindy and Judy make a wonderful team and are so helpful in letting you decide which frames are best for you. The only downfall - they don't ask you if you want the Opto-map, which is an extra charge. So make sure you are given the option. I don't think it's necessary unless you have trouble with your eyes. And they don't give you a prescription unless you ask. So ASK! I would recommend them right away to my friends and family!

This has been my family optometrist for many years, until recently. I originally went there because…read moremy whole family did, and they were just down the street from my parent's house. Every time I went was a horrible experience for me. Dr. Cummins is rude and condescending. Keep in mind that I've been a client for I want to say at least 7 years. He insulted my intelligence when I asked a simple question about my insurance policy. He also removes your contacts for you, which is uncomfortable and just plain strange. It got to the point where I dreaded my yearly check up because I knew I'd be seeing him, and paying a ton of money for contacts and glasses. Now that I'm older, I've realized that you don't have to go to the same doctor as your parents, and I have found a new place where the staff is friendly, and more importantly, helpful. I'm giving this office 2 stars only because my parents still love him (and they don't have a Yelp to represent that). I wouldn't recommend that anyone start using this doctor, there is much better elsewhere.

Yes very friendly group and took care of my needs at no cost. I would recommend them.read more

The quickest, laziest, most basic eye exam ever. Not even kidding. Eqch appointment rook less then…read more10 minutes total, start to finish. My husband wanted glasses and contact exam, somehow only the glasses one was done. When we rralized they didnt do both, which was within minutes of him being done, they couldnt tske him back in and we would have to make another appointment on another day, which would have had to be cash because insurance wouldn't cover a 2nd appointment. So, that was a no go for us. Absolute worst customer service from the office staff. Very hands off and uninterested in helping anyone in the store. We witness the same treatment to everyone who came in while we were there. My husband and I looked at glasses for 30 minutes, no offer to open cases, even after standing at a case several times obviously interested. Finally asked for help, the unlocked it and walked away, no offer of help. Had to ask each time we wanted to try a pair on and they were obviously upset about having to get up from behind the desk. No other customers were there. My husband Finally picked a pair and we went up to order. They placed the order without even asking if we wanted any of the add ons (stratch resistant, blue light, progressive,etc). We didnt realize until they gave us a total, then "couldn't" add any of the things we wanted because the order was placed (yet we hadn't paid). We pushed it and they were able to make changes. I asked for my prescription to be printed so I could order contacts online. They only printed my glasses prescription. My husband went in today to pick up his new glasses. The lady handed them to him and walked away. Didn't check to make sure yhey, needed any adjustments. She honestly didn't even stick around long enough to make sure they were the ones he ordered. We had 4 appointments the day we went in (us and 2 of our sons). All 4 of us left thinking it was a complete waste of time and money. Definitely regret going there and will never return. Yeah they have a good selection of high end glasses but nothing I couldn't find elsewhere.

My husband and I been going to Dr. Y for a few years now and I'm always impressed with how nice and…read morethorough every one in the office is. There is usually no wait time. I'm in a wheelchair and they are able to make accommodations for me. They have a ton of options for frames and sunglasses. I always feel taken care of when I'm there.

We have had Dr.Y since my kids were babies! We love how thorough & nice everyone is!…read more He makes my kids feel comfortable and not scared of the procedures... They work with our insurance and always have tons of options available! We will always be happy clients of Dr.Y!! Great Job!

Thank you to Dr. Riggs, Dr. Cao and their team! I was experiencing a painful reaction and they were…read moreable to get me the help I needed quickly. They are all so kind, attentive and helpful. I highly recommend!

Thank you for saving and helping me time and time again. I have never came across a more caring,…read moreexperienced and educated office such as this one. I had a horrible experience with yet another optometrist and I learned my lesson that Grossmont vision center is the more caring and best optometrist in San Diego. Their remodel is AMAZING - I'm telling you come see for yourself how hospitable and amazing they are thank you Jenny, Debbie, Sarah, and Brittnay for always remembering me and having my back with any help I need!