Very fast response time to initial message. Scheduling was…read moreeasy and then on time. Great work, super nice guy. And he did some follow up to further resolve an outlier issue. Highly recommend. He deserves your business.

Worse plumber ever. Made up lies about me because I told the truth. First of all he was late &…read moredidn't have courtesy to call. Every area he worked in was cleaned & cleared special for him to work. Ge flooded & damaged kitchen.There were no doggie pee pads or anything in his way. There was a new package of dog supplies near the front door, NEW nothing dirty. He is lying about 3 other plumbers coming. Absolute lie. I received several quotes but only had him come & now have to hire a good, honest, person to clean up his mess. I had a plumbing leak on second floor& things are tore up which i explained thing ls were a mess. Nothing was in his way to perform work. It is not garbage but boxes of things needing moved as upper floor & ceiling is tore up for major leak repairs. We are also downsizing & many boxes are going to goodwill. I explained all this to him. Just because he's a terrible businessman that can't be on time,lied about having parts & did poor repairs is no reason to act vindictive like a 2 year old & try to besmerch me. His attack proves he lacks temperament to provide service to his customers. What I showed him extra was additional work I would need after leak & damage is repaired. It only took a couple minutes & it would have been future work for him had he been any good. I got very little for what I paid. He didn't bring or replace part I called about. He didn't even have a bank account to send money to. What kind of business has no bank account? He did seem desperate for work having to come so far out of his area for work & not having dependable transportation. A simple call back from him could have resolved issues but that was too much to expect due to his character. Maybe he'll learn & mature by his mistakes so he builds a reputable business.

Showed up on time, charged a fair price, fixed everything that needed to be fixed the first time…read more Great people!

Connunicaroom was great, service technician was punctual, and let us know status throughout. They…read morehad to refer us to a well specialist as the project was more well related. we will abs use Plumbums again

The Saturday after Thanksgiving, my husband found a large puddle in our basement, and found a leak…read morein a pipe coming in from our well, and we had to turn off all of the water. We called other plumbers and left messages but got no response. My husband went out to get supplies to try to fix it himself but was nervous. While he was gone, I found them on Yelp with 3 great reviews and I called Mike's number. The woman who answered the phone was so sweet and helpful and said she would contact the guys. I did do a follow up after a while and Mike was still on another job. Mike immediately called us back and told my husband something he hadn't tried, heating the pipe, and it was just what we needed to know and were able to fix it ourselves, thanks to him sharing his knowledge and expertise with us over the phone. These are generous people and I will certainly not hesitate to contact them again the next time we need something plumbing related. I certainly recommend them, and love that he was able to help us over the phone so it could be fixed quicker. THANK YOU for being the people that are there and answer the phone for these emergencies!!

In January, I experienced a flood in my home and contacted this company for help. Unfortunately,…read morethe technician who came out initially misdiagnosed the issue. As a result, the flooding continued for several more days, causing unnecessary stress and damage. I had the technician return, but the actual problem was only identified because the demo crew already working in my home pointed it out, not the plumber. Essentially, I paid a diagnostic fee for an issue they failed to correctly identify, even on the second visit. To make matters worse, I was told that the diagnostic fee would be credited toward the repair. However, when I later called to schedule the repair and request that credit, I was met with an unprofessional response.the representative said she would "think about it." This experience was frustrating from start to finish. The misdiagnosis, lack of accountability, and failure to honor what was promised reflect very poorly on this company's professionalism and reliability. I would not recommend their services.

What a great group of people. They are hard working, fair, honest and always care about their…read morecustomers needs first. Price is price, running a business is expensive. Its about service and timeliness.

Emergency leak in the wall and somehow squeezed me in. Within the hour problem located and…read morerepaired. Tech was professional and thorough with the repair. Bill was more than reasonable in this day and age. Highly recommended!

Dave was very professional and courteous when it came to the installation of my combi hot water and…read moreheating on demand system. He was very knowledgeable in the process and completed the job in record time. He was also very clean and tidy and mindful when it came to the process of getting everything from my old clunky oil tank out of my basement as well as getting me what I needed to have a great reliable system. I appreciate his attention to detail during the process and also the value of having this completed by a professional.

From the owner: plumbing & heating service and construction.read more

Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

Returned my calls and texts quickly. Extremely knowledgeable and helpful. Best experience I have…read moreever had with a plumber.

He was fast, competent, and reasonably priced. I absolutely recommend him and will call him for all…read moremy plumbing needs.

If I could leave no stars I would. This company should not be in business. Left home with an air…read morebound heating system after replacing expansion tank . owner does not stand by his work. Avoid this business at all costs.

We had our oil furnace and ancient AC replaced with a full heat pump system, along with a new water…read moreheater, installed by Ash. They were amazing! Super responsive, great work, and really nice people. I'm so happy with the results. Highly recommend them!

Steve and his company installed our mini-splits in my house over a year ago in December/January…read more24/25. We paid $20,000 for two units. They worked fabulously for the first 8 months- we live in a Cape Cod built in the 50s with no heating devices upstairs. The bedrooms were warm and cozy in the winter, and cool in the summer. And they were so quiet! However, since installation, Ash has been flaking and ghosting me on appointments! So the background is that our mini-splits started pumping out cold air in mid-November '25. So I called for a service request, they came out, fixed it, and it only worked for a few days. I called for another service request a few weeks before Christmas, and I was told that someone would be at my house on a Friday - and no one came out, or called me to let me know they weren't. The next day I called, and they said they would come out that day [Saturday]. Their van broke down and they weren't able to come out, so Steve said he would come to my house the following day. He basically ghosted me all day until 6pm; he was out of state, and he nonchalantly replies "I was going to [come out to you] but the boiler [at my in-laws' house] had other plans for me lol." So he tells me that he would be at my house the next day, and he was and he did temporarily fix the mini-splits. He also told me that he would text me every day for a couple of weeks to make sure it was still working - and he didn't. The mini-splits broke down again. So one of his techs comes out to service it, it doesn't get fixed, and they said they "made an appointment" for April 1st. April 1st comes by, and no one has called or texted me about my service appointment. I tried to be nice and patient and give them a little time, so I wait until April 7th to text Steve, and I get ghosted again. So I call the business last week. He sounded like he understood my frustration, and said after he hung up with me, that he'll text me an appointment date. He doesn't. So I call the next day, and then he tells me we would have an appointment today on the 21st at 930 - and he doesn't show, and he ghosts me through text, and when I call the business, I get an AI voice mail instead of speaking to an actual person. So I now I have $20,000 mini splits in my house that don't work and I need to find a new HVAC company. It takes a lot for me to even leave a 1 star review, let alone a 1 star and an actual written review. I tried to give them the benefit of the doubt over and over again, but since they're ignoring me, I don't really have any other choice.