Done right and at the estimated price. I really appreciate the time they take to assess what is…read moreneeded, check and double-check the parts required and then confirming the availability of all of the parts. After three trips to monroe auto body, whatever has been fixed is still fixed - and I wouldn't hesitate to go back again.

I could not be happier with the service I received at Monroe Collision Repair! My Mazda Miata was…read morehit, and I needed the front bumper and side panel replaced. They did an amazing job blending the paint to match the hood and door. Within a week of the accident, they gave us the estimate, ordered the parts and the repaired the damage. I was only without my car for two days. My car looks like new! I highly recommend MCR to anyone needing repairs! Thank you, MCR!

I can't recommend Jake and his crew enough! After I was in a fender bender, they made the entire…read morerepair process incredibly easy. They quickly gave me a fair quote, got my car in right away, and kept me updated throughout the entire process so I always knew what was happening. The quality of the work is outstanding--my car looks amazing, and you'd never know it had been damaged. On top of that, everyone on the team was genuinely friendly, professional, and great to work with. It's rare to find a shop that combines excellent craftsmanship with such great customer service. If you need auto body work, Jake and his crew are the ones to trust!

Slow replies via Yelp, held up all the other quotes to help me make a decision. I suggest calling…read morethem instead, maybe they are those old school shops. As far the the paint work is concerned, i cant judge. Edit: got a response sort of blaming me for not giving them a valid email, causing the delay. We have an active chat via Yelp, that's why it's there to use. And other shops were able to utilize this, and not this shop? That's why i mentioned "slow replies via Yelp" i didn't say email or phone. Removing one star. Edit again: New response was edited and service advisor explained and sounded respectful now, moving to 4 stars.

Jerry was competitive priced and very thorough and nice to work with. He did an excellent job!read more

Best body repair experience by far. Jerry provided personal service and was very quick with the…read morerepair. I highly recommend Alpine for any body repair needs. Customer service was excellent, he could teach the competition in Issaquah a few things!

Owner and staff friendly and accommodating. Did great work at a reasonable price and in just a…read morecouple of days. I was very happy with the result and would highly recommend them.

This is one of the best body shops in greater Seattle area. The owners are very nice, even though…read morethe had a tooth surgery today they were empathetic and took a look at the car damage and provided a very genuine quotation that would solve the problem. In addition the offered to attach the bumper with zip ties without additional costs and that was them going above and beyond and showing true customer obsession. I would highly recommend them to anyone who wants their car fixed from Toyota to Mercedes.

Garth came to my house and took on a very tricky door ding. He brought it back to near perfect…read morecondition without the need for paint. He also did two other dings while he was there. I wouldn't hesitate to call on Garth again if I have a need. The man is a magician!

Dunno, he always wasted my time and I talked with him on the phone and he requested photos and then…read moreturned down the project. Silly and annoying Beurgious only taking on Tesla cars and no other clients. He called me and requested more information after declining the work. His statement "never been his customer" is true because he refused the work. Although if fits his description of paintless dent repair. Small crease caused by shopping cart or door ding no paint needed.

Getting hit by another car is stressful, but Mike at Michael's Collision Center made the recovery…read moreprocess entirely seamless. He patiently answered all of my questions, provided invaluable advice regarding the insurance claim, and restored my vehicle perfectly. His professionalism and expertise turned a bad situation into a great experience. I cannot recommend Michael's Collision Center enough!

Mike was so helpful and friendly. Walked us through the insurance maze and getting a rental car…read more Very happy with the quality of the work. Our car looked like nothing had ever happened to it! Would use again and recommend to others.

I was in an accident a few weeks back and was given the option to leverage crash champions for my…read morerepairs from insurance. I'll admit, at first I was nervous, the other locations didn't have the best reviews but this location seemed to have good reviews so I gave them a chance! I'm so glad I did. Eric and the team were great. They got my vehicle in quickly, were accommodating when I needed to coordinate getting to and from the shop when I was solo parenting during the week my accident happened, and communicated clearly and often with the status of my car. They were able to get no only body work but internal sensors and cameras all repaired in less than 2 weeks- and when I picked up the car it was clean and looked great. Thanks so much to the crash champions team! I hope I never had to come back, but if I do I will trust them 1000%

UNPROFFESIONAL,WASTE OF TIME, OVER $9000 FOR THIS WORK. Ruthie and Eric…read more In the span of, over a month they constantly would tell me a bunch of lies, i was first txted that they were nearing completion, then i was txted that they were actually waiting on parts and were gonna need to push the pick up date another 2 weeks 5 days away from pick up, how do we go from "being on track nd nearing completion" to "waiting on parts" already didn't make sense anyways i let it be i don't care as long as i get my vehicle as they promised, exactly how it used to be they said, long story short that date rolls around hear nothing back yet again so i call and ask whats goin on, it was the 23rd they let me know the same thing "its repairsd painted and ready to go" but that it was looking like they were gonna have to push it back till the next day, 24th comes and i recieve calls 2 hours from pick up them letting me know they didn't know WHY the bumper wasn't aligning or sitting right maybe they had gotten a "bad batch" this is day OF PICK UP after a whole month of waiting; they let me know that they were gonna try their "best" to figure it out before i picked up, then thirty minutes pass i recieve another call stating "i have another problem for ya" like it aint THEIR job, saying that they were actually having a sensor issue and that even their "calibration" guy was stumped and they didn't know how to fix it, mind you this was after waiting for more than 4 weeks of them already sending me text msgs that it was "repaired and painted" was texted and told MULTIPLE TIMEs ONLY waiting on after market parts so why wasn't ANY of this fixed before those parts arrived? After this i still go cause i wanted to see the state of my vehicle after recieving all these empty promises, i arrive and the bumper is basically on top of the hood they let me know that the after market fog light vents "didn't fit" pretty sure they didnt even order any, still after all this i was respectful flexible, even, and told them to just please fix the bumper and lip cause it also had big gaps and not to worry about the vents, didn't give me an exact day it was going to be finished said "he didn't know" and that he would maybe have to take it to the dealership to figure out the sensor issues. Next week after this its tuesday hear nothing, only a text message saying it was gonna be pushed back again nd ready the next day, they then pushed it everyday after that until friday. I go pick up i didn't notice too much of the defects right there and then i'll admit however, i did notice they didnt put the bi turbo and the side vent after market part that it was gonna arrive earliest august 2nd "swing by and we'll just slap it on for ya" never recieved a call about it nor update, and it is now august 8th. Constantly i would be promised that i would be recieving calls back to let me know updates and would constantly recieve none, only the text messages being told it was gonna be pushed back a different date. I finally go pick up and after two days of having my vehicle i notice everything including the never repaired plastic wheel well liner a dangling WIRE WITH A SENSOR DRAGGING TO THE FLOOR paint mismatch etc.Throughout this entire endeavor i was respectful, and patient while they only showed negligence and the lack of care for their job. IF YOU'RE GONNA DO SOMETHING DO IT WITH PRIDE. I currently have my car at crash champions in mil creek fixing THEIR mess cause clearly they can not be trused to fix any vehicle properly. I can't fathom how they thought any of this was "professional" or in the slighest up to par. It is ridiculous and concerning to know they "fix" so many vehicles.

Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.