Their service is great and the value is reasoble. Clean, great tools and facilities. Very helpful…read morestaff. Location is also good for me as I live in Bellevue.

Emily's Garage is one of the Seattle city-approved vehicle safety inspection mechanics.  They offer…read moreASE-certified TNC inspections, pre-buyer inspections, diagnostic services, and general car inspections.  They have three locations - Everett, Tacoma, and Burien. For the vehicle safety inspection, I didn't have to make an appointment.  It was fine to do a walk-in. When I visited Emily's Garage, there was a customer who was pretty upset with the repairs and the cost.  I was able to hear what the customer had to go through but I would not comment on that as I have limited information. From my experience of getting my vehicle inspected, I was very surprised at how quickly they were able to complete the vehicle inspection.  It was done in less than 2 minutes, and I paid over $50 for that service.   For comparison, when I had my vehicle inspected at Les Schwab Tire Centers in Portland, they spent over 20 minutes to thoroughly inspect the vehicle and the cost for the inspection was only $20.   Will I re-visit Emily's Garage for the vehicle inspection?  Probably not but if the state requires me to get the vehicle inspection done, I will probably have no choice as there are not that many shops that offer the ASE-certified inspection.

So I heard about this place from Reddit as well as Facebook and they gave me the best quote over…read morethe phone before bringing my car in ($400) My concerns were needing an oil change and wanting my spacers taken off so that I didn't keep rubbing Everything seemed fine, but then they called me about 12 or 1pm and said that my lug bolts were broken and would need to be replaced and that I need new front brakes so they could also do those. I don't really have a choice about the lug bolts but he said he could just not charge for the labor for those if he's doing the brakes so I agreed We were now looking at about $700 They call me around 3ish maybe 4 and then they tell me they went to put my wheels on and realized the lug pattern didn't match my car and that they then realized that my spacers were actually wheel adjusters and that they had to be on in order to put the wheels on. So unfortunately they don't have smaller ones and they will have to put them back on So, the whole reason I came here was for the spacers. When they were taken off is when I'm assuming those lug bolts were broken, which is whatever. But once they were taken off, I'm wondering how nobody noticed that they weren't just spacers, especially being that this place has been around a long time and they seemed to have experienced mechanics. I also approved new pads, not new rotors, they threw those in there for over $200 plus the $70 for the pads, so maybe this is just their protocol but it would've been nice to have this explained. By the time I came to get my car, my bill was over $1000 but all I really ended up getting was an oil change and brakes. The rest was a waste of time On my way to my step mom's house, I noticed on the freeway, that not only was my car a lot more shaky, I felt scared so I pulled over, and it turns out that they rotated my tires, but my back rims have a bend on them, which is something I explained to them that the Toyota service department wouldn't do because they don't want the bent rim to be in the front and risk blowing while I'm on the freeway. So these people disregarded that. Not a huge deal, but just something I feel like was ignored Then on my way back from my step moms, I noticed that every time I was braking, my whole steering wheel was wobbling back and forth and there was smoke coming from what seemed to be my front tire area. I pulled over and I realized my brakes were smoking like crazy! I know there's a seal put on them before the box, so maybe that's why? Maybe it was melting so the pads were sticking? I got back in after 15 mins of cooling down and then tried to brake again and it was still happening. I needed to get home I was exhausted so I decided to just keep going . I ended up having to slam on my brakes (traffic) and then all of a sudden it was back to normal. However, then I started hearing a clicking noise. This noise has now happened all weekend but not consistently. I checked to make sure there's no nails or rocks in my tires, and there's not, so I called today (Monday) to let them know, and I will be bringing my car in tomorrow morning. Overall, I do not plan to return here, would not recommend this place, and feel like they saw the opportunity to rack up a bill because I'm a girl. Please take your $$ elsewhere.

This is a busy auto repair shop . They successfully repaired…read morethe transmission in my 2008 Nissan frontier truck. They do a good job of explaining all aspects of the diagnosed problem, how they plan to repair it, cost, and repair options I did not want to replace the truck and they saved me from having to do that. Pricing is fair. I recommend them.

For too long I've searched for an auto repair shop to finally install a new air conditioner in my…read more2006 Honda CRV. On a fixed income, I knew it would be a "pretty penny" and going to affect my summer budget. After five quotes in the Everett area, 1 a quick guess, three from looking up the cost from the " book" and one from a place I've used over the past few years who I knew was competent, but also on the high end of the cost scale. Fortunately, the last place, found online, was City Auto Repair. Not only was I impressed to see that it was owned and managed by a woman, but when I met Liz and finished hearing about how her company developed a quote, I was satisfied! She and Craig, the mechanic servicing my car, literally showed me all the old parts and explained exactly why they weren't working anymore and explained step by step how a new conditioner would operate. Then they gave me a quote and it was four hundred dollars less than the lowest of the quotes I had received. Three days later I drove home with working air, though this summer thus far hasn't required much of it yet. Kudos to Liz and Craig for their thorough, personal and very caring work. Kudos!

We were contacted by City Radiator and have come to agreeable conclusion. I must say that City…read moreRadiator did stand behind the work they did and we were taken care of.

Dan is great to work with. Friendly, knowledgeable, reasonable price and no BS. VERY rare these…read moredays especially compared to a well known parts store down the street!

I come from a family of mechanics, and when my auto-mechanic brother retired from the business, I…read morehad to find an outside (the family) source to work on my vehicles. This quest left me with many unimpressive and expensive experiences. Then, I happened across Dan at GN Northwest and my search was over. This has been several years ago now, and I consider myself incredibly lucky. He is the only mechanic I've come across that I trust like my brother. He is professional, incredibly knowledgeable, approachable, ethical and honest, amazingly helpful, and has the utmost integrity. He has always been able to troubleshoot and repair my vehicle issues, explains repairs and pricing, keeps costs to a minimum, and never tries to up-sell me on unnecessary repairs/replacements even when I've suggested something be done in an attempt to be pro-active. He is always going out of his way to help his customers maintain their vehicles as affordably as possible, and without unnecessary expenses. He is consistent and timely about communicating, and (amazingly) has an incredibly clean, organized shop (you should have seen my dad's (o:). Because I trust Dan and his crew so much, I refer GN Northwest to all my connections in need of auto repair work. Amazingly, one of my friends I referred went to see Dan after I referred him, and was thrilled. He used to use Dan's services before GN Northwest moved to it's existing location, and hadn't known where the business moved to. He was grateful to re-establish business with Dan, and is now a happy, loyal customer again. This is a great indicator of an impressive business, that has made such a positive impact on customers for so long. I can't say enough positive things about what a fantastic mechanic, business owner, and person in general he is. I hope he stays in business as long as I'm driving. I doubt I'll ever find another mechanic and business owner as impressive!

Took my truck here to figure out some noises. They did a very thorough inspection identified the…read moreproblems explained what they were going to do. I didn't leave feeling that I was being ripped off. Everyone was very polite and professional they have a loyal customer in me

Horrible! Owner is a jerk and they refused to honor tire warrantee and instead tried to sell me a…read morenew tire to replace the tire they sold me! I went down to Red Tires and they fixed the so called impossible tire with no problems! Red Tire has my business for life and I'll never use fast eddies again!

Back in 2015 I had an oil change performed at A1 Auto Service Center on my 2014 Mazda 6. Several…read moreweeks later my oil pressure light came on while driving and my engine sounds were alarming. I took the car to my dealership and they pointed out that the oil filter had likely failed as the oil had leaked out which caused heavy engine damage. I contacted A1 Auto Service Center and was told that since the oil filter was good when I drove away, that it was my problem to deal with. After a LOT of back and forth over weeks and months WIX, A1 Auto Service Center's oil filter supplier, eventually covered the damage to my car. However the approximate $5,000 in rental car charges that I incurred, due to not having a working vehicle for several months, was never recouped. After doing some research into the industry, it turns out shops like A1 Auto Service Center are required to have insurance to cover situations like this and they didn't have it. In the end A1 Auto Service Center put the responsibility on me to pursue their oil filter supplier while they refused to take any responsibility. A reputable shop would have provided a backup vehicle while they took point and got it sorted out. I understand companies being cautious about accepting liability but this should never come at the expense of the customer. I felt helpless as these two companies consistently pointed the finger at each other all while I'm incurring debt in order to secure transportation just so I don't lose my job and ability to provide for my family. The way the owner/manager conducted himself towards me was disgraceful, disrespectful, and showed a complete lack of care for my situation as his customer. Everyone I spoke to that was involved in this ordeal had similar things to say him and the way he does business. This is, by far, the worst experience in customer service that I have ever received. That is why I have come back 10 years later to drop this review.

We have been taking our vehicles here for years. They have always been so straightforward, friendly…read moreand realistic about what needed to be done. They really do the best to make it as affordable as possible and get your keys back in your hand! Definitely the best!

The team is approachable, helpful, keeps you well informed, and takes the time to explain…read moreeverything clearly.

This is the best mechanic shop I have experienced, and highly recommend M&N to anyone in need of…read morecar repairs and service! Here is my story with M&N: I live in California and bought a classic car from Alaska that the previous owner transported to Everett last year. Before shipping it back to CA, I thought it would be good to get the major mechanical issues taken care of. However, my classic car is a rare 41 year old Lincoln Continental Mark VII Gianni Versace designer edition that is equipped with an even more rare BMW sourced turbo-diesel engine, so finding a suitable shop that could do it was no easy task. Fortunately, my searching lead me to M&N, an outstanding women owned and run business in Everett. Michelle was who I first spoke to and she was an absolute pleasure to work. They have a great electronic system that clearly details all the issues with the cars, with detailed price breakdowns, mechanic notes and photos, making it a breeze to understand what is needed and accept or decline each suggested repair. Sadly, Michelle had to resign because of personal family issues, then, Sarah took over, again providing excellent service and keeping me up to date via text and calls. Sarah continued the excellent service, providing regular updates on my car with it's very difficult to find parts. Robb was the mechanic that worked on my car and like Sarah and Michelle, he also provided excellent service, and got my car road worthy again. If you need service on your classic or newer vehicle, look no further than M&N. I serve on the Board of Directors for the official Lincoln and Continental Owners Club and am very experienced with mechanic shops, having been a classic car enthusiast and collector for most of my life. My experience at M&N was nothing short of outstanding! They do very high quality work for a fair price, even considering the great difficulty they went through finding parts for and working on my car. They offer a convenient shuttle to take you around locally and are ideally located in Everett. Most importantly, they operate with integrity, something that is often lacking in the automotive industry.

These guys are amazing. I went in 30 minutes before closing on Christmas Eve, I needed new tires…read moreMark recommended a very good tire,they didn't seem upset when I know everyone just wanted to go home for the holidays. I had a leak in 1 of my tires went to the closest tire shop near me the famous one they said I had I piece of metal in tire they over bored my tire and left the metal in my tire it was leaking air. I went back to point S tires he fixed it. Thank God the other guys didn't ruin my tire. I would not go anywhere else but to these guys for tires again. I am very happy customer Thank you

10 years ago I purchased a set of tires here. I don't drive my truck much so my tires had only 20k…read moremiles on them and a lot of tread left that we're showing age. I researched different brands from various tire shops and decided to stop at Point S. to see what they had to offer. After talking with the guys, they really listened to my needs. That alone was worth the time and money. A couple hundred more that what the regional chain wanted to put on, but these tires were my cats meow. Check 'em out.

I worked with Erik provided me excellent service, was honest and respectful…read more He honored a coupon and a quote over the phone when the total came to $80 more, after tax. They didn't charge me for work I didn't need done and gave me a quote on tires but suggested I might get a better deal elsewhere based on my needs. With their lifetime warranty on brake pads (not the labor) I'll be back for sure!

My wife scheduled a service online for an oil change on a Sunday for a Monday appointment at 9:30…read more It was scheduled as a wait for service. Apparently they did not check the online system for our appointment. They told my wife it would be 45 minutes. She took a long walk came back and nothing had been done. She confronted the manager after she waited 2 hours. The next morning there was a puddle of oil in our driveway. She returned to Midas to see if it was a filter or drain plug leak. They checked and found no problem. He told her the puddle of was from the air conditioner condensation. I believe it actually is from them spilling oil onto the engine during the service and they should have stepped up and held themselves accountable. Instead they tried to bluff their way by saying it was air conditioner condensation. We have had good service in the past but will not be back.