Dr. Blakely Richardson is amazing! I went in with concerns…read moreabout milia that started forming on my face after last summer. She took the time to explain the cysts in detail and offered different types of treatment. I didn't really want to go the slice & dice route so she wrote an rx for medication that might help dry them out (fingers crossed). She was extremely patient and attentive and didn't rush through the appointment. Her assistant was equally kind and informative. The entire staff were friendly and knowledgeable. The office is modern with state-of-the-art equipment and a variety of products. The waiting area is comfortable with quality seating and a Keurig and bottled water. Overall, I absolutely recommend this practice.

Extremely disappointed with the lack of medical literacy at the front desk…read more I called this office to schedule an appointment and the receptionist provided information for a Physician Assistant (PA). When asked about the role of a PA, the receptionist had absolutely no idea what a physician assistant even was, she instead rudely repeated the job title over and over without providing any clarification. As a patient, it is deeply concerning that the frontline staff at a medical facility do not understand basic medical roles or the qualifications of the healthcare providers working in their own field. It makes me question the professionalism and training of the entire administrative team. If the staff lacks this fundamental knowledge, I do not feel comfortable trusting them with my scheduling or medical care. I will be taking my business elsewhere.

I am truly baffled by some of these negative reviews regarding the WD staff, billing, and pain from…read moreprocedures. If you're electing to have cosmetic work done, there will be some pain. The entire WD team has been nothing but upfront with me about all bills and expenses, and the staff is truly incredible. I cannot sing their praises enough. From the consultant to reception to the nurses, anesthesiologist, and surgeon, Dr. Chike-Obi, everyone I've had the pleasure of interacting with has made me feel like I am in the very best of hands. Dr. Chike-Obi's team has also been extremely communicative. They have responded quickly to all of my emails, called in prescriptions I've requested same day, and one of the nurses, Nicole, even gave me her direct number so that I can conveniently call or text with any questions/concerns. I don't want to say I've been needy or high maintenance ... it is my body and a permanent procedure, so I should feel empowered to ask any and all questions that I have. But I certainly have reached out a lot, and I've been really pleased with the care and attention I've received. Most importantly, I am certain that the WD team is totally and completely dedicated to their clients' health and safety. I went in for my procedure, and when the team realized that I had a family history of malignant hyperthermia, they immediately reassessed and rescheduled my procedure to a date and time when every possible precaution could be taken on my behalf. Rob, my anesthesiologist, was so empathetic -- he answered all my questions and assured me that the new course of action would prevent any adverse reactions to the anesthesia and even make my recovery a bit easier. I've not yet had my surgery, but thanks to the WD team, I'll be going into it with very little worry. I feel confident that my procedure and the recovery process will be as pleasant as all my other interactions have been thus far. If you're looking for bargains or quick-turn procedures, this isn't your place. But personally, dermatological care and cosmetic work are not things I'd ever want a bargain on, nor would I ever want my care to be rushed. This is a top-notch practice. Very lucky that they're here in Austin!

You are nothing but human cattle here. 15 mins in and out for their "thorough" exam. You could die…read morefrom negligence and lack of human decency and empathy. They could care less. This is pure business no humanity. I ask for them to give me more than 15mins for my skin exam, they said each customer gets 15mins... I'm better of getting it done back in CDMX. One hr consultation for a fraction of the price and very professional and humane care.

I always am glad to be greeted and treated like a friend not just a client…read more Jennifer Malumba is the top of her field!

Had my first Signature Facial at SkinSpirit and it did not disappoint! Haley T. was wonderful -…read moresuch a calming presence and quite the miracle-worker on my skin. I left the office feeling dewey and fresh! The atmosphere of the salon was lovely and relaxing. Will definitely come back.

I am very grateful for this office--highly recommend doing your annual skin check with them. All…read morethe docs are very thorough! I also love the staff in the Austin office.

Samatha and Crystal did a great job helping me. I appreciate them…read more The office is ran very efficiently and professionally. Mark

Loved my experience at Refine! The only place that doesn't try to upsell you for their benefit but…read moreinstead really looks out for your best interest. Would recommend to anyone!

H a couple of really lovely visits at Refine. The front desk team is so helpful and approachable…read more They always welcome me with a refreshment! I've worked mostly with Courtney who was VERY patient for all my questions and follow-ups. Excited to continue the journey!

I had mohs surgery by Dr. Fox and unfortunately have a scar on my face above my nose.read more

Dr. Fox performed Mohs surgery on my large melanoma chest spot several years ago. Well done, and…read morethe melanoma has not returned.

Dr. Messer was professional and courteous. She made my visit anxiety free! Highly recommend!…read more Dan Matthews

Dr McDonald is compassionate, knowledgeable and caring dermatologist . She knew my case and was…read moreready to help when she walked in the door. I left confident in her care. She was on time and efficient and made the visit with my work schedule. The staff are super supportive and friendly. I needed to be seen soon and I had an appointment from the wait list in three days! I highly recommend to my family and friends.

Laura Bayley is my nurse practitioner that I have been seeing for past year. I have had Botox ,…read morefiller, and peptide therapy and I couldn't be happier with results and level of customer service . I have not experienced any untoward effects , minimal swelling first 12 hours but great by next day .

This medical spa is AMAZING! I highly recommend their services. Kristin greeted us, then Laura was…read moremy NP for the injections and she is wonderful. Knowledgeable and knew what I wanted (needed) without being pushy to upsell. Upon leaving, we met the owner who is also wonderful and very knowledgeable in health, peptides and the industry. Pricing is align with all med spas but the customer service here makes it an easy choice to go here Taber than the others. I travel for work, living in another state, but will come back here specifically for my appointments.

My experience with Nurse Karen was excellent! She is verg ralented and you can tell how passionate…read moreshe is about skin care. She even taught me a few things about my skin that i never knew. I will definitly be back. Thank you, Karen!

So I was super scared of getting masseter botox because I have heard horror stories but I can't…read morerecommend Karen more!!! Just got my second round of masseter botox with her and have seen amazing results and way less pain!!

I had my reservations about seeing this doctor…read more Please note: although the website states he is accepting new patients, a doctor referral is needed to schedule an appt. Only after they receive the doctor referral will you be able to schedule an appt. I went to see him for a second opinion for a rash under both my armpits. His assistant evaluated the rash and answered my questions. He determined it was an allergic reaction and prescribed some steroidal cream. He did explain the steps he would take, which I greatly appreciated. $60 later, I find that the rash was ringworm and simple anti-fungal cream worked as suggested by a 4th doctor I went to see. The doctor is nice, attentive, and listened to my concerns. I guess he just misdiagnosed. Overall: 3 out of 5 as the scheduling is the biggest hassle overall (minus the misdiagnosis).

Unfortunately I will never know if Dr Reichenberg is a good doctor or not; I waited 45 min in…read morewaiting room with no word from front desk about the delay to see him. I arrived on time, had my paperwork done is less than ten minutes and then sat and waited. At least two patients arrived after me but were called in before. The front desk was neither nice nor rude, but seemed unconcerned when I said I couldn't wait any longer and left 45 minutes after my appointment time was supposed to start. In the dark ages people were forced to wait an eternity to see the local medicine man; in 2011 we have options and our time is just as valuable as the healthcare provider. I refuse to wait for services when I showed up at the right time - shame on your scheduling and/or timing Dr Reichenberg.