I hadn't dyed my hair in 5 years with trims every other year. I had finally decided I wanted…read morechange. My hair used go down to my butt. I came in because I was referred by some relatives and had been following the Cutting Team on Instagram. I came in for a haircut and a balayage. I wanted a caramel color so that it would be a subtle change. I had let the stylist know that I had dry hair that easily tangled. I loved that as soon as I got in for my appointment the stylists/owners got straight to work with bleaching and separating my hair. When I had previously gotten my hair dyed it was at home with my sister. I had the pleasure of walking around and doing whatever I wanted. During the bleaching process I started to get fidgety but I didn't say anything discouraging about the process. I was confused about why I had to sit for such a long time with the bleach because I only wanted my hair a couple shades lighter. After the bleaching process, I got my hair washed and toned. The toning process took way less time than the bleach. After my hair was done toning, the stylists proceeded to brush out my hair. I had already told them about the nature of my hair and they still decided to use a metal roller brush instead of a wet brush. Because they brushed my hair with a metal roller brush on wet hair, just brushing my hair took so long and there was a lot of breakage. I'm not tender headed but with the amount of time it took to brush my hair and with the type of brush, my head was sore. They finally finished and we moved on to the haircut. When I had walked in to my appointment, they had asked me what kind of haircut I wanted and after I said "layers" they said "okay." I wanted lots of layers but didn't feel like I could say anything after the "okay." It was almost as if they knew what I wanted. I let it slide which was my fault. Since they already knew what kind of haircut I wanted, the stylist just started cutting. When she was done she said, "there, long layers." I didn't think much of it since you can't really mess up layers. After my haircut, I got my hair blow dried and styled. Overall, it took 5 hours for the whole process and I paid $306 after tip. It wasn't until the next day that I could see all the mistakes made. My layers are pretty much nonexistent and someone said they looked "chunky." My hair was also extremely off compared to the color I wanted and what I got. It was too blonde and looked like 2007 chunky highlights. I called back 2 days later to schedule a correction. The week of the correction appointment Texas had a winter storm with power outages and water issues. I hadn't received any calls from the salon prior to the appointment about rescheduling, mind you it was 3 days after the initial winter storm. I texted the stylist about rescheduling and she said appointments were cancelled until they were back up and running. I was understanding and wished her family well. A couple more days go by and The Cutting Teams Instagram made a post about how they were open for business again and yet I hadn't received a call about rescheduling. A couple more days and still no call, I finally called and scheduled the correction. When I came in for the correction I had let the previous and new stylist know that the bottom portion of my hair seemed lighter than what I wanted. The old stylist skimmed through my hair and gave the new stylist instructions. The new stylist was very friendly and made me feel comfortable. She sectioned my hair so that the back of my head was the only thing that was being re-toned. After the toning I got my hair dried and thought everything looked good. When I got home I realized that now the front portion of my head was a completely different color than what was perfectly re-toned. I'm am absolutely disappointed with the customer service. I had extremely high hopes for this place because of the referrals, reviews, and posts. I was let down twice. For my initial appointment I felt as though the owners/stylists were in a rush, inattentive, and cold. I wished the stylists/owners would have noticed that my hair color didn't match what I wanted after the initial balayage session. Had they told me I needed to come back to tone down my hair I would have been perfectly fine. For the correction appointment, one of the owners/previous stylist only skimmed through my hair instead of actually double checking their work and noticing mistakes. Everything seemed so rushed. I would sadly never recommend any of my friends to go here. Attached are pictures of what I wanted, what I received, and how my hair used to be.

Good service. Nice haircut . The girl is awesome. Wish the space is a bit bigger. Will be back if I…read morehappen to be in town

Everything was done perfectly. Color and trim were done with precision. Have been coming here…read moreseveral years and wouldn't go anywhere else.

Jeanette gave me the exact cut and style that I have been searching for in a long time. She is…read moregreat!

First of all, I love this salon, it is my forever salon now. Been going here for a yr now, have…read moregotten my hair done twice and my daughter's too. Full cut and color both times. I have left a review on their Google sight which went into more detail w/ pics, so I suggest looking at those reviews too, and they have a higher star rating at 4.7. I absolutely love this salon, the atmosphere and every single stylist, manager and receptionist there! They are all so friendly, warm and inviting!! My personal stylist is Kamryn, she is amazing, I can't get over the miracle she pulled off w/ my hair. I have dark black brown hair, I've tried for yrs to get it to blonde of course as most places would say you would need a few sessions to get it to what I wanted. Kamryn was so patient and attentive, she actually got my hair to exactly what I wanted the first time I went in. They were even closing and she was supposed to be getting off but stayed to make sure my hair got to the color I wanted and did my cut too! Now that is dedication and extremely highly rated customer service. Now yes it did take about 2.5 to 3.5 hrs, which was understandable in my opinion, and I knew it would take a while. She could have very well been like 'ok this is as far as I can take it today, so you'll have to come back' (which i was worried about but prepared for that happening, if it had to), but she didn't do that! No she took the extra time and care to do her best (which was phenomenal) to make sure I got what I was hoping for and left happy and I sure did! That was when I decided I wouldn't go anywhere else ever lol! Anywho, I noticed there weren't a whole lot of reviews from '26 so I wanted to put this out there since I really believe in this salon and the people that work there. I am extremely appreciative of this salon and of course my stylist, who I simply adore, and highly recommend, lovely to visit with and really seems to care about her clients, such a sweetheart. I am actually going to schedule an appointment with her in the next couple wks so I will update my review w/ new pics at that time. I should mention I am extremely picky about getting my hair done, simply becuz in the past 99% of the time my hair never turned out how I wanted, hoped or asked for. In fact there has only been ONE time in about a 30 yr span where I loved my hair cut, and was decently happy with my hair color. UNTIL I happened upon the woodlands hair elite, which they really are Elite. I haven't had the pleasure of meeting the owner, but she sounds like a wonderful lady. I truly appreciate her staff and the salon as a whole and everything they offer and what she's built. I personally feel, and probably becuz I have been extremely satisfied, that the price points are right on with most other salons, and I don't mind paying for great work. The products they sell are spot on with anywhere else you could get them, at least what I've noticed. They are very up front with the cancelation policies and if you do not cancel in the alloted time that you will be charged, which I think is fair, especially for what you may be asking for, like in my case it's never just something simple so they have to block off that time and potentially lose out on a job for that day if you cancel without the right amount of time, so to me that's fair and makes sense. They are clear with that when booking the appt. They also check with you multiple times for your appt giving you ample time to confirm or cancel properly. I'm sure that if it was an actual emergency and you could maybe prove that it was, I'm sure they would work with you if you are calm, kind and understanding that they are doing their job and they are losing out on potential income for that period if you don't show up or don't cancel in the time frame. But thats just me, I love them and the place to much so I personally wouldn't mind the fee if I didn't cancel properly, or show up. Anywho, bottom line is they are all awesome, the salon is beautiful, a ton of services (one day I'm going to get extensions done with the lady that does them, she is also so sweet and fun!), wide variety of free beverages and snacks, and sell great products. I love the receptionist, she is such a sweetheart too, she's always so nice to me and well like I keep saying everyone up there is awesome, you can just tell, it's a really good vibe! Ok, I think yal get they idea! ;) highly highly recommended!

Terrible customer service. Charged me for a no show when i let them know 3 different ways in…read moreadvance. Manager and receptionist were rude also.

In my 62 years there have only been a handful of people that have cut, colored, or highlighted my…read morehair. Yesterday was my second visit to Champions, my first visit I asked to only take about 3 inches off (some stylists get cut happy) and that's exactly what Lyndsey took off. I knew at that point she listened to what her clients want. So yesterday when I went back for highlight touch up and cut, I asked for 8 inches to be cut off, Lyndsey took the time to explain that cutting off 8 inches and then cutting it in the style I wanted it would be more than 8". This place is amazing in the way in which take the time with their clients to listen to what it is that they want.

Beautiful Salon!!! Was so nervous to have someone new do my hair after having the same stylist for…read more20 years!! I am so please with my color and cut from Lauren! She is super sweet and did exactly what I asked her to do. I will definitely be back and recommend Lauren!!!

I was in town for a wedding and Shelby did my hair and make up for me. She did a great job and I…read morewas very pleased with the results! She was also very nice and easy to talk with and you can book her online at the Magnolia location!

Maribel is an amazing hair artist & always super sweet! Best salon around & love the cappuccino &…read morelattes they serve. Angela didn't show any availability during my preference so I selected Maribel & she's just as fabulous!

This studio is nestled in the corner of one of the old houses in Old Town Spring. I love their chic…read moreatmosphere and decor inside. I had highlights and lowlights done by Alexa. She took the time to really listen to what I wanted and made recommendations. I appreciated that she worked my natural hair color in as well. She was super sweet and easy to talk to through my dye. I was happy with the results and plan to go back to her. My cut was after which was booked with Monica. I really appreciated several basic hair tips that she gave me including how to dry my hair. My cut came out exactly as we had discussed. I'll be booking her again as well. Great experience!

Was looking to have a color correction as I've been doing route tap on my blonde hair and wanted to…read morelet it come in natural gray. Samantha was amazing. I also had a blunt cut trim 0° as I'm trying to grow my hair out and get the layers out of it and Jordan was fantastic.... Super cute salon everybody seemed really nice. The only downside obviously is sometimes Old Town Spring is hard to park in, but I do it for the Shop. I was really happy with it.

I have been going to Minnie for several years now. My original hair stylist moved out of state &…read morerecommended her. They shared a suite here. Love my hi-lights and cut every time! Thank you Minnie!!

I got my hair cut from Doris. Cost me $75 and it was a simple cut. I needed my ends cut, long…read morelayers trimmed up, and bangs. She cut my bangs pretty well. The length was a bit shorter than I wanted, but ok. The layers, though!! I seriously wonder if she knows how to cut layers. I had seen a previous reviewer complain about her hair, but so many positive reviews made me think that was a one off review. Her idea of long layers was to take the top layer of my hair and chop it off! seriously. You can see the line. No blending. Just a blunt line of hair! It's awful! And then she curled my hair, which I thought was odd. I know why she did, though! So I couldn't see what she did!! After paying $75 for this cut, I now have to pay $75 to get the cut fixed!!!

I loved my stylist Jennifer, she was absolutely amazing!! I went in wanting a really light color…read morehighlights and she told me since my hair was black and I had black dye that I could damage my hair if I did it all in one process so I took her advise and did it her way. Although,I didn't get exactly what I wanted I was still very pleased with my hair and how she did everything. However, I was very unhappy with the price I payed of $208 when they clearly quoted me $150! I guess she put in some stuff in my hair that they didn't tell me I was getting charged for and in the end I ended up paying for it. I think next time they should notify the client that hey we have to do this to your hair and it will be extra. So overall, I payed that much money and I still didn't leave with the color I wanted. Now, I have to go back and do it again to get what I want for ex amount of dollars! I do recommend this place and do ask for Jennifer but be mindful that you may pay more then what they originally tell you!

This was my first and last time getting my hair cut here. The stylist did the exact opposite of…read morewhat I asked for. After she was done, she said, "I know you didn't want layers, but I gave you layers." If you know what works best for your hair, avoid this place.