First time, our son was so exited to see the outdoor chess set, but was uncomfortable trying to…read morefinish game while being stared at by manager who wanted to put it away. Booked there again, for chess, but was dissappointed it was locked up. Walked into town, got a call from manager Maryellen saying a tree had fallen on our RV. Got back to find a huge branch right through our awning, to the trailer door. Scary to think what could've happened if we'd been there. We didn't complain, calmly showed insurance, & she said they'd pay the deductible. Huge hassle to tow the trailer to shop for estimate, wait many weeks for parts, then tow back for repair. FC made no attempt to compensate. Next visit, were again dissappointed we were not allowed to play chess. Upon check-in this time I asked (Sue?) if they'd had the trees inspected. She acted bewildered & said "what are you talking about?" so I told her what happened. She said "So what!!? Do you expect me to go and look at every single tree myself?!" in the rudest most sarcastic tone imaginable. My immediate thought was "No. Of course not. You are clearly not qualified. You need to hire a Certified Arborist to assess the trees." But her ignorance & attitude told me I'd be wasting my time, so I left the office & tried to enjoy the stay. It's astounding that she thinks it's ok to talk to paying guests this way, let alone a person just making a reasonable inquiry. Recently gave FC one last chance, mostly for hookup for AC, it was 32 deg. Checked-in, driving to site, a tree limb fell inches in front of our truck. 1 sec earlier it would've come through our windshield. What are the odds these were the only 2 times a tree has broken on their property and we were there? Waited for staff to remove tree from road & went to our site. Hooked up, turned on AC, but breaker flipped after 1 min. Tried many times, kept going off, so went to tell Maryellen. I asked if she remembered us, the ones who had a tree limb come through the awning. She denied recall of us, what happened, or the 9 subsequent emails between us. So either it happens so much here that she can't keep track, or her memory is impaired, or she's lying. Anyway, I just let that go, & explained the breaker issue. She kept interrupting me, but said she'd call maintenance. After dinner our son was excited to play chess, but again it was awkward with the store clerk standing there staring at us. He couldn't give them 10 min to finish their game? On leaving we went to buy some propane. The guy who came out told us we had to bring the tanks to other side, not the propane pump where we parked. Asked what price/litre was, said he didn't know, & made no effort to help carry full tanks back, just stood there. I asked what we owe him, he said "Um, I don't know, um, maybe about $30?" Understandably confused, I asked, "ok where or who do we pay then?" He said go to the store, where the clerk said $84.00! For 1.5 bbq size tanks of propane! I explained one of the tanks was 1/2 full & just topped off. She wouldn't say what their price/litre is, or even how many litres pumped, just said it's flat rate. Manager overheard & told her to just charge for full one, then turned to the guy who pumped it and scolded him publicly for filling a 1/2 full tank. While dealing with this I had two missed calls from Sue, wanting to make sure we were out of our site, & asking why she didn't get gate card back yet. I called her back & explained we WERE out of our site BEFORE 11am, & were trying to buy propane from THEIR store. We've been reasonable & forgiving, never losing tempers/raising voices. Time to publish honest review, as tree problem is a very serious safety issue. Hate to think what would've happened if one of those limbs weighing several hundred pounds had fallen on one of the many kids playing there. Staff brushed it off as no big deal, but this is a tragedy & law suit waiting to happen, & their liability waiver won't protect them as there is evidence of the hazard being known, reported, & still no action has been taken. We won't be back.