Andrew was awesome! He came out to look at our AC and was professional, knowledgeable, and very…read moreeasy to work with. He took the time to explain what was going on with our system and went over our options without making us feel pressured into anything. You can tell Andrew really knows HVAC and takes pride in his work. He answered all of our questions and made the whole experience straightforward and stress-free. Definitely recommend asking for Andrew if you need someone to come out!

Joshua L. came out to our home in Murrieta and thoroughly inspected our aging air conditioner unit…read more He provided a clear diagnosis of the issues (refrigerant leak and control problems) and walked us through practical solutions. He was completely honest, extremely helpful, and took the time to explain everything in easy-to-understand terms without any pressure. Joshua offered several repair and replacement options with transparent pricing, which helped us make an informed decision that fits our needs and budget. I highly recommend Joshua and the entire team at Integrity Air and Heating & Cooling. Professional, trustworthy, and customer-focused, exactly what you want when dealing with HVAC issues.

Our property often uses 24 hr Express. Today we had an issue with one of our AC units. Tyler K. was…read morevery helpful. He completely the work efficiently, he worked with us, and provided clear communication of what was wrong, and what was needed for repair. Tyler K. has performed work several times and always provides great service.

Huge shoutout to Tyler K for the excellent HVAC service! From the moment he arrived, he was…read moreprofessional, friendly, and clearly knew his craft. He took the time to explain what was going on with our system in a way that was easy to understand, and he made sure everything was running perfectly before leaving. It's rare to find someone who combines technical expertise with such great customer care. If you ever need HVAC service, I highly recommend asking specifically for Tyler K. You'll be in great hands!

Great experience with excellent communication. Marcus the tech was great - zero pressure. Told him…read morewhat I believed the issue was and he verified it. Also Butler was literally the only company out of approximately 6 that answered my questions when I sent a Yelp request for bids. Every other company was using the shady "oh our tech will get you pricing when they're on site" - like you really can quote what you charge for refrigerant? In my opinion, these are shady practices designed to take advantage of customers who might not be well versed in home repair. Butler is different, the company is honest and will take care of you and do what they say, 1,000% recommend!

I'm really happy with the service I received from Butler Heating & Air. From the initial…read morecommunication all the way through the installation, everything was handled professionally and smoothly. The installation team did an excellent job. They were clean, respectful, professional, and paid attention to the details. I especially appreciated how they cleaned up after themselves and left everything looking great. Communication was also a big plus. They kept me updated throughout the process and were easy to reach whenever I had questions. It's refreshing to work with a company that actually follows through and takes pride in their work. I would definitely recommend them to anyone needing AC installation or service. Great experience overall!

Dewy, Ozzie, Freddy and for the life of me, I can't remember the name of the professional,…read morerespectful and knowledgeable man that came out to give us our estimate. He was very helpful and not at all pushy in any way at all. Dewy did an amazing job at doing a clean and precise install of our new water heater. He took his time in showing us where all the shutoff valves are and reminded us to keep up on our service. Ozzie and Freddy worked seamlessly together to complete our A/C installation in a timely manner while being respectful of our condo and our neighbors. All of you guys are amazing and are now part of our "family "!!! Love you guys!!! Great job. Caesar and Christa Santos

Our technician Doug Brewer did an outstanding job! He explained everything in detail and was very…read moreefficient. He was a pleasure to deal with. I highly recommend Veteran's Choice and Doug Brewer for any service you need done!

After three days without air conditioning, my apartment ranged from a toasty 86 degrees in the…read moreafternoon and evening to a still-warm 80 degrees in the early morning. I couldn't cook, use my computers, or watch my big-screen TV because each one added even more heat. By the third day, I felt as though someone could stick a fork in me--I was officially well done! Thankfully, the new manager of my apartment complex hired Tracy to rescue me from my indoor sauna. Tracy drove all the way from Temecula to Escondido, and I don't think I have ever been happier to see anyone arrive. Tracy was courteous, professional, punctual, and incredibly efficient. He diagnosed and repaired my A/C in about 10 minutes, then carefully verified that everything was working properly before leaving. Cool air has never felt so wonderful! I sincerely appreciate Tracy's outstanding service and highly recommend him for all your heating and air-conditioning needs. He was truly a breath of fresh--and wonderfully cool--air!

HIGHLY RECOMMEND this great company! Super communication, knowledge, reliability, and reasonable…read moreprices! What more could you ask for? Tracy is a pleasure to deal with and did several home inspection reports for us. All reports were super professional and formatted to share. Always willing to answer questions and help problem solve in older homes. Call Marianne to schedule - she's the best & you will be happy you chose this hard working team!

As always cool air solutions was there to help us out! They helped us out with our gas line to our…read moreauxiliary bbq and fire pit. They covered and closed up all existing lines which had a small leak causing them to not work and ran a new pipe from our house to our bbq. Time and time again they do great work, friendly, reliable and very friendly. 100/10 for this project!

I completely lost trust with this company. I had an…read moreappointment for heater maintenance not too long ago. The technician stated everything was running okay except for the blower wheel. He said that it is completely dirty and needed immediate attention to be cleaned or else my system will not run correctly. I was given a quote and he asked if I wanted it done the same day. He did not show any pictures or anything to support his reasoning. I declined the service because I got a new system less than a year ago. I got a second opinion from a different company. The technician took out the blower wheel, took it out and showed it to me. It was not dirty just a few specks of dust. That was all! It was not in a condition where it was dirty and required immediate attention as stated from the tech from this company. This is very upsetting because the fact that the technician lied and just wanted to take advantage of making money. Do your research and hire a reliable and honest business!

We recently had Arturo here to do service on our HVAC systems installed several years ago by We…read moreCare. He arrived when he said he would and was very helpful answering our questions and giving us ideas on how we could use our systems to the fullest extent. He took the time to explain what he was checking and hearing our concerns. We were impressed by his knowledge and professionalism. We will continue using We Care in the future. David and Cherri K.

8/12/2026-I scheduled a service appointment well in advance and confirmed that my coupon would be…read moreaccepted, but when the technician arrived, I was told it was invalid. Even after contacting the office manager, they wouldn't honor it or provide a partial discount, though they did offer $20 off the diagnostic fee. The technician was professional and polite, but the unhelpful attitude of the office staff was disappointing. This experience has made me reconsider using their services, as better communication and honoring commitments are essential.

Edwin was great! I'm impressed by his friendliness and professionalism. We just got a much needed…read moreassessment and signed up for the tune up membership. He explained everything very well. We are scheduling another appointment to get our coil replaced. I'm super happy and relieved to know our hvac problems will be taken care of professionally from here on out. Thank you for the peace of mind :)

a few months ago I needed to replace the furnace. Called ProFlo because of past experience. They…read moreshowed up when expected and finished the job in one day. The system has operated superbly since then. I was especially impresses with Graham (from Nashville). Soon I will be installing a new Master bath toilet and will probably call them for that, as well as new faucets in the Master Bath area. These are not the cheapest guys but the job they do is excellent. That said, I signed up for a yearly twice a year maintenance visit, and their office does not do a great job of following up or letting the customer know what is going on or when they would like to come out. Next maintenance should be around October. Use 'em they do a good job. Not sure about their maintenance program.