We just bought a new house and there were issues with spider crickets and mice. We called Aardvark…read moreand Jerry came down the same day to help us out. He was amazing, his knowledge and experience was fantastic. The pricing was very affordable as well. Would definitely use again!

Called Jerry to set up appointment, no answer but left him a voice mail…read more Later he texted me, "send me your address I can come out tomorrow (Monday) afternoon. Took off work and NO SHOW. I texted him around 5 are you still coming? He called me right back and said I live too far out from where he was. Preceeded to say I can probably come Tuesday since I will be up that way. I will call you and let you know. Tuesday, no call, no show. I texted him Wednesday asked if and when he planned on coming. His reply "I'm so busy right now, sorry please call another company. WHAT???? Why not just say that from the beginning. Not a good way to run a business, unprofessional .

Needed a return treatment as we were still seeing a few here and there. Roger came out and serviced…read moreagain very thoroughly. He stood by the first treatment. There was no additional charge. His expertise and excellent service are really commendable. Highly recommend this vendor.

In support of Siobhan S. review, I must tell you that I have the canceled check made out to Roger…read moreArtz . He had a fellow by the name of Jose and a younger man do the job. There was no raccoon. There were dead mice and fecal matter all over my attic after he supposedly did the job. I find it difficult to believe that businesses like Monmouth Pest Control exists. He wanted Siobhan's review taken down and was willing to compensate me to get it down but he didn't keep his word there either. Thank you.

Unquestionably the best, the nicest, and reasonably priced. A family owned & operated company with…read morethe highest professional standards. 100% recommend!!

I contacted Garvey in July or August, when the business was going through a tough time, just after…read moreMr. Garvey passed away. Because of that, there was a delay of a couple weeks in setting up an appointment, but once Matt came out, I was so happy with the service. Another company had pointed out every crack in my foundation and said they would all have to be sealed up. Matt took one look and said those are too small for mice to go through. He identified the likely point of entry, set up traps around my basement, and came back about a week later and sealed up the point of entry. I haven't seen a mouse since! This was after almost a year of putting out traps myself to no avail. I am very happy.

One of the best pest controls I've used. Extremely knowledgeable. He does not rush his work. He…read moretakes the time to explain everything and honestly cares. Pricing is also very reasonable. I will be a returned customer. Very happy with his work!

FANTASTIC!! Came, saw, delivered! Awesome! Will use them going forward!read more

Great service. Quick response and Get the job done next day and done professionally thank you.read more

Franklin was our technician this time. he was very friendly and went out of his way to see that we…read moregot the service we wanted.

If you need an exterminator for bed bugs, this man is not your guy. He came for an appointment…read moretoday and was here for 5 minutes. Yes, you read that right... 5 minutes. For a bed bug problem. All he did was spray some pesticides and barely covered any ground. Bed bugs are a very different pest from any other pest you'll deal with, and he accomplished absolutely nothing for us today. I work remote and planned on working at a coffee shop today, and wasted my time planning around the appointment because we were informed that we would need to vacate our apartment while they did work around our house. So much for that! I would have expected at least SOME effort to inspect our apartment and maybe try and look around for where they might be. Nope! Barely even lifted a finger. His colleague stood outside the house the entire time, and Gary wasn't even willing to touch the mattress. I had to pull it out for him. What kind of exterminator is afraid of getting their hands dirty? It's your job to find bugs and exterminate them. At least pretend you're trying dude. Before he came, he had us empty all of our dressers and put our clothes in airtight bins. I'll admit, that's good advice, but that's something you'd probably read online before dumping money and time on someone like this. So yeah, thanks for regurgitating obvious information to me. This guy didn't even bother looking into any dressers or closely inspect any of our beds. He made absolutely no effort on his part. I ended up finding more bed bugs myself after thoroughly inspecting my roomate's room, and putting actual effort into making sure that we dealt with them the best way we could for the meantime. If you are reading this and you've discovered bed bugs in an early stage and it's not a big infestation yet, I highly recommend that you watch Mark Rober's bed bug video and follow it religiously. Buy bed bug traps for your bed, encase your bed in a high quality bed mattress cover, apply diatomaceous earth powder in a thin layer around your room (please wear a N95 mask and do your best not to inhale any of it), etc. Follow everything in that video before your bed bug problem becomes an infestation. Please watch that video. It will do you justice. If you caught your bed bug problem too late, you'll need a professional. In other words, not this guy. He might have good reviews for other pests, but he has absolutely no idea what he's doing in regards to bed bugs. He's afraid of them. He ain't gonna help you. Thanks for nothing, I'm sure whatever my landlord paid you was worth it.

I first hired a national company to take care of yellow jackets nest. A guy came, did some…read morespraying, told me the YJ would be gone in a day. Next day, YJ were having a party and did not appear like they wanted to leave. I found Family Termite & Pest Control on Yelp the next day. What caught my attention is that the company does not have you sign any contracts, they come and take care of things that you ask them to take care of. I left a message on Yelp and received a response from Gary in fairly short timeframe. He was at my door steps the following morning and took care of the problem. That same evening, I did not see a single YJ. Gary took care of the problem in quick and effective manner. Price was also very reasonable. I will definitely consider FT&PC for any future pest needs.

This is the pest control company my landlord sent to my home was very unprofessional. He seemed to…read morebe a friend or family member of my landlord. I looked up his phone number and came across this website. The technician spoke in a rude and dismissive way, to my 10-year-old daughter when she was telling him simply " there is a bee upstairs flying around and my mommy is going to kill it " his response to my daughter was " ok I do not need to know that which I found completely unacceptable. Than " proceeded to walk pass her didn't attempt to kill the bee or pick up the dead ones in my home. He also told me that the bees are not coming through the vents when I told him that my children and I have seen them coming out of the vents and my upstairs and downstairs sliding doors. My 11 year old daughter noticed him using my ladder without ever asking for permission to do so. When I asked if that was my ladder he was on, he got an attitude and said, "So you want me to go all the way downstairs to get mine?" That was not only disrespectful, but also careless since this is my personal property inside my home. Instead of apologizing or simply using his own equipment, he got upset. He told me to "hold on," so I thought he was going to get his ladder. Instead, he just left my home altogether leaving both my back door and my front door wide open as he walked out. Leaving me and my children and twin babies even more unsafe. I then called my landlord and he fabricated and told her that I was rude. I have cameras in my house from the moment he came to my door and asked him was he the exterminator due to his appearance how he was dress he said " I am " didn't speak introduce himself or anything. Very unprofessional. The way my landlord was speaking was as if he was a family member of hers. This behavior was not professional, not respectful, and certainly not safe. I would not recommend this company to anyone looking for reliable and courteous pest control service. Below is the photo of the guy and as you can see he came with his own equipment from the van with two ladders and had the Audacity to have an attitude and be rude to me about my personally property I purchased in my house. I use my ladder for personal things in my house not with shoes or outside use I don't even have to explain myself because he could have asked or simply used his own equipment and than was rude to my child. Very rude so do not book this company if that guy is coming! He did not fix the issue after later that night 11:08pm a bee came out one of the vents in my bedroom and one in the ceiling in the kitchen. I have been having this issue killed and have collected over 65+ bees in my house from July 2025-current. I have been to the E.R and doctors I have not been sleeping well due to bees being in my home and having children and twin babies and my landlord finalllllyyyyy sends an exterminator 9/09/2025 he was rude and didn't fix anything just left without saying anything.

I highly recommend Bug Bust Pest Control. The first reason is that their communication is above and…read morebeyond most contractors I have dealt with. The call back to my voicemail was prompt and the communication on when they would arrive was excellent. While on the phone, Dan knew exactly what the issue was when I explained to him what I was seeing. Dan arrived on time, was very professional, kind and honestly just a GOOD human. It is always a pleasure to do business with someone when they are of great character, it makes it much easier and accepting to fork over the money. We had hornets in the ceiling and we were very close to having a serious issue with them getting into the living space. If this happened, and it would have if we did not act when we did, a large hornet nest that was growing may have fallen right into my elderly father's lap while in his recliner. This would have been horrible. Thank you to Dan and Bug Bust Pest Control for exterminating the nest and all of the hornets. If you have any kind of pests that you are concerned about, call Dan. Oh - the value was spot on for the services provided.

Very expensive for what you get. After multiple requests asking Orkin to not auto-schedule…read moreappointments, they are unable to comply. I cancelled the service a few days ago and they are still scheduling service. They need to work on what they offer, how counters can communicate with them and provide email reports with updates, outline what was done and suggestions after each visit

Minus Stars but not available to post...Beware... I had the worst experience with this company,…read moremainly the management at the Columbia South Carolina office, mainly with manager Brian Alexander and worker Jeffrey Goin. I resigned a contract with Orkin for services I had prior and all was good until they came out for the 1st treatment and advised my son who lives in a house off campus that the contract we signed is way too low in price and refused to treat the house. I called and manager refused to call me back, after 10 attempts and speaking to 10 different very nice ladies. At last After my last attempt he decides to call my son a 20 year and talked inappropriately to him advising him again that they will not honor the contract. I called again frustrated about the lack of calling me back an adult that signed the contract to deal with. But Brian only is man enough to deal with kids. I will be reporting him to corporate with no regards to how to deal with kids or honoring a contract... who is JOKER making his own rules. Never do business with Orkin my goal is make sure I make as many as can aware. Going to post this on every possible outlet. Kids are not in good hands with Brian Alexander at ORKIN SC.

I am new in town too and just bought a condo. I received excellent service from Potter Pest. They…read moreare knowledgeable, professional, and efficient. They were also comforting and re-assuring too which was really appreciated. Thanks guys!

New to the neighborhood - didn't know who to call. Tom came almost immediately, resolved our…read moreproblem AND went above and beyond. Will definitely use him again if needed.

This visit was absolutely disappointing. The technician, Darryl who came did not call me with a 30…read moreminute heads up call, which seems to be standard for any appointment at the house. He did not clean off his boots and brought dirt into the house and is on the runner of my stairs. He did not really care when I mentioned this either. He did not have a ladder ready to bring inside because it was wet and on top of his vehicles so I had to get the ladder for him that I had. He left the floor dirty with insulation that came from the attic and didn't even offer to clean it up....didn't even acknowledge it. He left without saying goodbye...this whole visit was strange and I sent a note to complain. Laurie was very considerate and timely, but I don't think the same for the rest of the company. Her manager Matt does not care for follow up in customer complaints.

WE had a gopher problem. Gopher moved into underneath our outside deck. Digging holes, running on…read moredeck scaring everyone. On The Spot set some traps to capture the critter. Next day, angry gopher trapped inside trap. Taken to forest area miles away and set free. Happy ending for all! Will use again.