My car broke down while I was traveling for a conference. Not from the area I found them on Apple…read moreMaps and the reviews were great. I got in as soon as I could the next day and they got to work right away. They knew my situation and were so helpful. They provided options for the repair giving the best service. Was able to get an inspection, part delivered and repaired all in one day! I would 100% recommend. They also thank you for choosing them with a gift of several snacks. They truly value each and every costumer!

The service was excellent in every way. The mechanic knew…read moreexactly what wrong with my car, and he did the right thing in no time.

Everything went well, customer service was great. These guys had the best prices in the area. I…read morecouldn't have found a better deal. They fixed an issue with my right rear wheel bearing and at short notice was able to repair and replace my driver side mirror. There are a lot of cars in the lot but if you make an appointment they'll honor your appointment time slot and take your vehicle in immediately. Be careful on pulling into the driveway, it's a sharp right and traffic flow pretty steady on the Main Street; if you're driving too fast you may miss the turn.

I requested a quote via Yelp. Jim and I originally stated speaking in 01/11. He would message to…read moreget exact specs on the car to make sure they could do the job requested. After assessing the car in person, they quickly realized I only needed a head gasket. The communicated with me the entire via text, email and phone to keep me updated as things changed. Their customer service was impeccable from start to finish. The price was about half of what it would have cost me at the dealership. My only complaint is how dirty my car was upon return. I'm aware it's a shop but fingerprints on cloth is not fun. I'll still be using them in the future if major repairs arise.

I really can't say enough about how amazing Ben Nielsen and his entire team over at skyline have…read morebeen to me and to my family. My Audi Q7 broke down last week and was inoperable for six days. Ben took my call and kept me calm and focused while we tried to figure out what exactly was going on with my suv. After a few minutes on the phone we thought it was best to have it towed to the nearest shop a few miles away (by the way, this was an evening/after hours call). Ben helped get me a tow and offered to send me a car to be driven home. I opted to walk down the street to a local restaurant to take advantage of my stranded situation (that's an entirely different story). Back to my review. The next morning the Nielsen team helped me understand what was going on with my suv, the options available to me, and provided a detailed break down of the costs associated with the five years of neglect and work needed to be sone to my suv. The number was a big number but there is a cost associated with having skilled technicians on staff to do the work and do it right. I was ok with this and they were kind enough to work with me on the price. Through the entire process, Ben and his team kept me in the loop at all stages of the service, until my car suv was ready for pick up. I recommend anyone looking for a hard-working, honest team to service your car or SUV to look no further than Ben Nielsen at any of his locations. My wife and I often use one of their locations in Alexandria on Colvin street because it's closer to home, but when my Audi broke down, skyline became the best option. There's no financial incentive for me to give this review only the gratitude, gratefulness, and my overall desire to thank the team for what they did. Thank you Ben and the Skyline team!

I don't write reviews, but today I feel I have to. I have taken my 2004 Jeep Grand Cherokee to Ben…read moreNielsen Skyline Automotive for several years. Sometimes the work is fine and sometimes its not. Too often I drive out with a new problem that I did not have before. A year ago this happened with the Steering Gear Box, which started making a grinding noise as soon as I left the lot. I had to bring it back and pay for a new one. Today, I brought it in for a few minor issues and an inspection and oil change. I also asked them to look at the rear end because I was sometimes experiencing a light "clunk" when I would drive over bumps. They told me the rear differential was making that noise. It seemed odd to me that the rear differential would be the cause. So I told them it was not a big enough issue at the moment to justify $3,000 for a new rear differential. I drove it home and - voila - the rear differential is now making a grinding noise (it was not before). The clunk is still there, but that is not on them. I am not going back because I never know if I am going to drive out with more problems than I came in with.

I went In for an oil change and my car came back with a dent. As they clearly did not use the lift…read moreproperly. Finally, they tried telling me that my lugnets were swollen and they couldn't do the tires. But when I got home I was able to do so in twenty minutes.

I've come here three years in a row for inspections and they are affordable and fair! Their…read morecommunication isn't the best though- they said they'd have my car finished by the end of the day and the shop said it closed at 3pm and my car wasn't ready until 6:45pm which was a little frustrating to have to wait that long.

After two visits here, I have to say so far so good…read more KC is very responsive to Yelp messages, even quick notes to confirm hours, etc. Prices are very competitive. My old place in Falls Church was going to charge me $225 for transmission fluid service. Uh, what? I just walked away. Skyline was about 1/3 of that, and I don't question the work. Came back for an oil change, full synthetic change for $50? That beats Jiffy Lube - without the hard up-sell for other work you don't need. So glad to find this place. Really feels like they treat your car how they'd treat their own cars: what needs to be done that will keep your car in great shape, but not overselling on costlier options. Feels like you can always go bigger and better with regard to car repair: do I want a fluid change or flush? Do I want the premium or ULTRA premium brake pads? You can almost hear KC rolling his eyes over the phone when he advises the option that gets the job done even if it's not the one that other shops tell you is worth the costly splurge.

Was recommended by a friend to go here. The gentlemen who helped me were to the point and kind…read more They didn't try to upsell me on anything and were honest in their analysis. Definitely going to be my go-to mechanic shop for future services. 10/10 recommend. It is a great place

i came to the gas station to get my oil change. i also needed to reset my radio, and asked if they…read morecan do it. i could have done it myself, but i figured since I'm at the service place, i can ask for a favor. guess what, they charged me 15$ for that!!!! this probably took them one minute! this is the worse experience i have ever had! never go there! they might charge you for sitting in the waiting area, while waiting for the service! LOL

Great services from Raj, Manager. He and his mechanics installed a very complicated set of Lexus…read moreRX350 headlights for a very reasonable price and it was scorching hot that day too around 95 degrees and 110 degrees inside the garage. They did an amazing job.

Honest mechanics that didn't try to sell me on a repair I did not need, and charged a very…read moreappropriate diagnostic fee for the services administered. I went in due to some brake concerns, and I was informed that it was just corrosion on my front rotors due to a lack of driving. To resolve the issue, they recommended pumping breaks a little harder to help the pad make better contact with the rotor. Will come again for future business

My auto ac had ceased to blow cold air. I made an appt and took it in last Tuesday at 8:00 am…read more First time there; they listened to my report; told me what they would do to diagnose the cause; and had it done almost immediately . All it needed was some refrigerant; and they added a dye in order to determine if there was a slow leak somewhere in the system. Five days have gone by and so far, so good. No BS ; no additional charges or suggested service- even though I suggested perhaps belts and hoses might need replacement. Labor and parts came to $238- eminently fair and reasonable.

I highly recommend Jack's. I had sideswiped a parking lot pole and needed the wheel trim replaced,…read more a small bump blown out, and a small area of bumper repainted. His work made my 2019 SUV look brand new. He told me upfront what was needed and completed the work in 24 hours. The price was very fair and reasonble. If you need body work done get 2 estimates and then go to Jack's.

On March 30 2026, I took my 2001 E320 Mercedes to Jack's to have him look at some pretty bad…read morecorrosion at the bottom of the passenger side front door and to address several small body scratches and a few minor dings on the rear bumper. Jack recommended the door be replaced if he could find a replacement. He went on line immediately and found a door. He quoted a price somewhere between 700 to 800 dollars for the whole job. I accepted and he ordered the door that fortunately was completely free of corrosion. He transferred all of the door electrics and window mechanism to the new door. The door fit was perfect and all systems worked. All of the minor paint blemishes were touched up and he polished the headlights to remove the lens haze that occurs on older vehicles. The price was just over $700 and the car looked brand new. I have used Jack before and he is so pleasant to work with and he always goes over and above with his work. Cannot recommend him highly enough. He's an honest, skillful, quiet mannered guy who is totally reliable.