1. Legacy

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Reno, NV

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Reviews With Photos

Crystal S.

We were in Home Depot and saw a table at checkout promoting a $4 Heating and A/C tune-up special (normally $29), with a six-month no breakdown guarantee. At that price, how can you lose? Well, we found that out pretty quickly. After a little issue with scheduling (we booked for a weekend but they rescheduled for a weekday), the Legacy technician arrived, looked at our old furnace, and said he wasn't really familiar with the electronic filter, but everything seemed OK, no required maintenance or upgrades at this time. Two months later, the furnace was working sporadically, so we called back because of the "guarantee." The same technician came out, didn't fix anything, and said we could reset a switch and/or clean a sensor ourselves if it happened again. And, we were charged an appointment fee. After digging up the Home Depot flyers (see pics), we called back to say the visit should've been free based on the promotion. That started a series of calls with various people over a week saying they weren't familiar with the details of the promotion and they'd have to call us back. We even went back to Home Depot to speak to the salesperson (best attitude and customer service of all the people we talked to), and finally got a call back from a manager, who did issue a refund, but only after saying it like he was doing us a favor. Terrible experience overall. Absolutely not calling them for any future service or replacement needs. Two stars instead of one only because some of the people we talked to were nice, just not really helpful.

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11 months ago

Helpful 0
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Love this 1
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2 years ago

Helpful 5
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2 years ago

Helpful 0
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2 years ago

Helpful 0
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Photo of bibi
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4
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2 years ago

Helpful 2
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Photo of L D.
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12
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2 years ago

Helpful 3
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1 year ago

Helpful 2
Thanks 1
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2 years ago

Helpful 4
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Photo of Pat S.
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3 years ago

Helpful 1
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Page 2 of 2

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Review Highlights - Legacy

“Justin was prompt, knowledgeable, and able to do the work needed today so I didn't have to wait or miss work.”

Mentioned in 3 reviews

Read more highlights

KD Electric - Recessed can lighting | Residential lighting design

KD Electric

(73 reviews)

We needed some electrical help to replace some switches in our new home because we wanted to tie…read morethe lights into our wireless network. I am not an electrician but I can manage some of the basics and have installed motion sensors, Ring floodlights, etc. I was not comfortable replacing the 3-way switches because there were too many wires and I can't see electricity. The last thing I want to do is cause a fire or electrocute myself. So, we researched electricians on Yelp that could help. My wife found three local companies through Yelp and reached out to them to inquire about cost and estimated time frame for completing the work. Damon was quick to respond to the inquiry through Yelp over the weekend and stated the project sounded like it would fall under their minimum service fee of $173.25. He provided us with the office number in the event that we wanted to go ahead and schedule. My wife called the office on Monday morning and they agreed on a time that afternoon where Damon could come by and look at the project since he was already in our area. Damon was on time and walked through the project with me. We agreed the work could be done the following afternoon. On Tuesday afternoon Damon came by and within 45 minutes or so had everything working properly. He was friendly and efficient. We didn't initially want to spend the money to hire an electrician but figured that in the grand scheme of things the money was well spent because we know it was done correctly, for less than $200.00. We really appreciate the quick response and are very happy that our exterior lights are now set up. The other two companies did respond to our initial response but were unable to conduct the work within our time frame. We will definitely call KD Electric if we have further needs and will refer them to friends in the area!

I have used Kd Electric for every electrical need at my brand new home since 2019…read more They put in on my ceiling fans, my hanging lights, my TVs The electrical for my waterfall and most recently the level two charger for my new electric car. I trust them with anything. Always an amazing job.

Legacy - hvac - Updated October 2026

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