Our landlord uses this company to manage the place we rent. Despite the fact that they didn't accept my work letter as evidence that I have a job & will bring in income (or the fact that our deposit doubled to 4k) we thought the company was good to work with. It's been 4 years now and things have changed. First, a year or more ago a houseless person moved in under our balcony for months and the property manager did nothing about it. I also didn't realize that the company would have someone come in to our house every few months to take pictures of our home. They didn't coordinate when they can come & they always say they have the right to come in even if we aren't home. Granted, this invasion of privacy was part of the contract and we have accepted it. However, lately they have charged us for not being home when the inspector arrived and we did not open the door (despite them saying we didn't have to be home and failing to communicate that there would be a charge) and are threatening to evict us if we don't pay the $50. Mind you, we've never been late on rent and we've never had an issue with someone coming into our house to take pictures. We rarely bother anyone with tasks for the apartment. The whole thing has made us feel very disappointed to the point where we might just move out. They do respond to work orders timely & get people out here when needed. However, they can be disorganized with information. For example, I told them to contact me or my partner since we live here and my sister does not. They unfortunately contacted my sister the day an inspector was supposed to come take pictures (which led to the $50 charge). They will email my partner using my name and not CC me in the communications, but expect me to respond to them. If you rent, be mindful that this is the attitude they have towards renters. KEEP YOUR EMAILS & ANY FORM OF COMMUNICATION AS PROOF. If you are a landlord, be mindful that they might push renters away and may potentially lose good renters to disorganization (and petty fees). read more

Service has been incredibly awesome so far by Paola Perez she has been very informative to us about viewing the property we will be applying for here in Sacramento and all the required steps thank you so much read more

DO NOT RENT FROM THESE PEOPLE !!!!!!!! I applied for a home and they took my application fee ignored me I sent everything that was asked after waiting i finally emailed Pedro about my application and he sends a email saying send everything again so after another week of going back and forth they denied me so I asked about a co signer mind u they never offered it to me only when I asked so we do the process all over again with my co signer and I get denied again because I' did not give my current landlord a notice to move how can i if I'm looking before I can give notice to move I can't be homeless I never had this problem with any other property management company this place is horrible and after reading the reviews I should of came here first because it seems like alot of people are having the same problems with this company!! Im kind of glad I didn't rent from this place seeing the way they treat there tenants read more

My experience with RPM has always been smooth and seamless. Anytime I have issues Tammy Basa is right on it. She is professional, friendly, always quick to respond and excellent with follow-up. India Hilt is another RPM employee who does an excellent job. Thank you ladies for all you do. I greatly appreciate it! read more

RYAN FERNANDEZ has horrible communication will not return your calls and give you a run around I don't see how this man is employed if you read various reviews about him posted on here you will see majority of people who worked with him say the same thing... I would find another rental company to deal with... they are liars and thieves read more

Hi All, I'm looking for some advice. I went to go look at a property here in Concord, and have been dealing with an application specialist named Ryan Fernandez. I since I have never met anyone face to face and everything has been done via web, I'm a bit skeptical that this is a legitimate business. I see negative reviews of bad landlords. I just want to make sure that I'm not going to give my money and realized that I am not supposed to be there and this is a scam of some sort. I found the property on Zillow but was a bit nervous when I also found it on Craigslist. All comments and help are greatly appreciated. Thanks- read more

Aurea helped me and my partner through the whole application process and correspondence was quick and easy. I'm still waiting on approval for the rental we applied for, but I'm confident with the help I received from Aurea, we'll be getting good news in no time. The automated applications and view on your own "walk through" was a really nice feature to have during covid times. read more

Aurea has been very helpful finding us a rental property. Fast response time and looking forward to doing business here for a rental!

Incredibly helpful and kind associates! Paola was quick in replying and very helpful!

Paola Perez was a really nice lady, who was really thorough in making sure that I was able to see the property. I really appreciate all her prompt instructions, and I look forward to working with her in the near future. read more

Quick responses and friendly service with Real Property Management Select Concord , I have had the best service from Paola and couldn't be happier!! read more

I was told my credit was run and it never was for property on 1140 west st Pittsburg ca 94509. I email Ryan he told me there nothing I can do i don't have a credit score. I talked to Amy and was advised I used my middle name as my first name but she will run my credit again. I called her again she said my credit was 549 i told her i never had that as my credit score she told me to call TranUnion. TransUnion advised me nothing was run from this property company. I want my $48 back, want a waste of time. I really want this place but maybe God was on my side I will stay at the property im at. .........RYAN SUCKS..... and he come off very rude. Ryans little smart ass is in the wrong field. I never talk to him but by his email rude rude ..... ass hole..... read more

I had some questions and concerns about an apartment that I wanted to apply to. I called RPM and Paola was not only friendly, she was very helpful. She answered all my questions and addressed all my concerns. read more

It's interesting looking at this Yelp page, most of the positive reviews are from homeowners and most of the negative reviews are from rental applicants...shows you how they prioritize their customer service! We had a very disappointing and frustrating experience with this company. Moving is already stressful, plus add having to look for a place to live during a global pandemic, and this company significantly added to our stress. There was a property we were very interested in renting, so in order to be responsive (and competitive), we took the time to complete the application, all of the required documentation, submitted a personal story about why we were interested in this particular property and community, and paid the application fees for 2 applicants. Real Property Management stated that due to COVID, no applications would even be considered without the application fees paid up front. Following our application submission, we received MANY notices from the company that our application was incomplete. I called a few times and finally spoke with Ryan. He said that the required documents we submitted still did not give them enough information, so I took additional time to prepare supplemental documents for their review. No call back, just more notices that our application was incomplete. I spoke with a receptionist at the office who said they were just automatic notices, but it looked like our application was complete in their system, so we should disregard the notifications. I asked Ryan a number of times if we could view the property, while still of course prioritizing safety during COVID. He said that only the property manager could arrange that, but that they wouldn't assign a property manager until our application had been approved. No further guidance on what was needed on our end. Days go by, no response. 11 DAYS AFTER submitting our application, I called Ryan again, and he said that our application was incomplete and the property was no longer available. I felt very deflated and disappointed, so I finally got in touch with the property manager and asked him to call me so we could discuss my negative experience. He never called me back and only responded "the application fee is non-refundable." For comparison, the other property management companies we have since worked with to find our home have been very supportive and understanding. They worked with us to schedule a private, safe viewing of the property. They walked us through the application process and were very communicative about each step. They also encouraged us NOT to pay any application fees until our application was complete and under consideration. Within days, we were approved and signed the lease. read more

Just scheduled a walk through at one of their properties with Paola it was extremely professional from start to finish would definitely recommend! read more

I was looking to rent a house and found one on Zillow that I thought I would like. I sent a tour request and got an auto reply with a link to a site called Rently. This is one of those sites where you fill in some personal info, pick a date for a tour, and get a code to a key lock box to do a self tour. I've done a few of these which I was already skeptical of giving so much personal info for. However, with the Rently site it asked for credit card info as well as all the other personal info which I wasn't about to do. So I called Real Property Management Concord (RPM) to try and get a guided tour instead. I ended up leaving a message as it was the weekend and I guess they're closed. I got a text msg the next day from Paola. I explained the situation to them on how I didn't feel comfy giving so much personal info and that I would like a guided tour with one of their agents. They texted back saying that they only allow self tours and I would have to use Rently to schedule a tour. I explained again that I'd like a guided tour and wanted to keep my personal info and identity safe. I also mentioned that I was very interested in the home which just happened to be on the market for 70+ days. They replied saying that they can't do guided tours. With no real explanation as to why an agent couldn't give me a tour, I feel that RPM is doing the property owner a huge disservice. No wonder why this house has been on the market for 70+ days. read more

Ryan has been amazing to work with and extremely thorough through this process. Grateful for a streamlined process that is easy to use and continuous communication between the associates and possible tenants in making this process smooth and hassle free. Thank you Ryan for all your help! read more

Very good service Paola she gives us all information that we need. Thank you for helping us. We appreciate your help...

I do not believe this is a legit business. Every time I call, there is a different employee. There are about 10 different phone numbers and the Australian sounding digital directory all sound the same. They were happy to take my $45 application fee and my personal information, but not to provide ANY service. read more

Upon sending an email inquiry I received a response from Ryan stating that the property I was interested in would be available next month and if I wanted to be added to the waiting list. I was very interested in a property coming in May 2020 so I quickly added myself to the waiting list and completed a rental application to ensure I was a qualified candidate prior to the property becoming available. I read that no pets were allowed so I reached out to Ryan to inquire if they would accept a small elderly dog. Unfortunately, they did not. Ryan went above and beyond asking all the pertinent questions I would have such as would they consider increasing the deposit. I was disappointed as I had already paid the application fee. Ryan ensured I received a speedy refund and provided comfort confirming no property is worth losing your pet and that the property that is right for my family will come up at the right time. Thank you Ryan! read more

RPM is great. They are helpful, courteous and quick to respond. I recently worked with Katie Dahl and I was very pleased. This is the kind of customer service all should strive for. read more

I don't think this is a Legitimate company. Minutes into the conversation an automated voice came in saying we are being recorded. I asked the person what is that. The person said oh you are being recorded. I hung up, to find person's number doesn't show a name or buisness. But now they have a recording of my voice and words. By Law a company is to inform you before the conversation begins that you will be recorded. You then can decide yes or no. not inform you in the middle of the call. read more

RYAN IS AWSOME‼ Answered all my questions. Kept me updated on application process. Made the process really smooth.

Real Property Management Select has been the best thing that has ever happened to our family. We inherited a house upon the passing of our parents and since we live out of state we had no way of managing it. After carefully interviewing several management companies and real estate brokerages we decided to use Real Property Management. From the first time that we sat in their office, up to this very day they have been wonderful! They are sensitive to our needs, always responsive to our emails and calls, and their level of communication far surpass our expectations. Renting a home can be a very daunting task, but RPM staff, especially Amy Nuccio has made it so easy for us. If you are looking for a management company that's takes sincere pride in the level of service they provide then I highly recommend them. read more

The team at RPM Select Concord know how to take care of every Landlords needs. I have worked with them and experience exceptional service, not to mention the timeliness of their response time. Thanks so much for helping me out. read more

Spoke to John May today at Real Property Management and couldn't have been more helpful! He was courteous and professional. Gave me a real good understanding of the services provided by Real Property and gave lots of helpful hints and tips on what to look out for in this current market about finding a renter for my property. I will definitely be calling John to start to the process of finding a new renter for my property. read more

RUN FORREST!!!! RUUUUUNNNNNNN!!!!! Where the hell do I start?! Here, I'm going to number the things that went WRONG in our year lease with these slum lords... 1. faulty wiring (90% of the jacks in the house were damaged with exposed wiring and only some were fixed) 2. broken heater 3.pipe leak under house 4. multiple lifts of the flooring because the leak was not properly fixed (we're having recurrent issues with the leak) 5. An unstable structure attached to the house fell on my husband (they offered us a free months worth of rent and it took them an epic 5 MONTHS to remove the thing. After the patio fell on him, they were rushing to remove it). 6. retarded oven (only worked 60% of the time) 7. shower door was not properly secured and it fell off onto my son's foot 8. Mold in the house 9. the owner of the house comes whenever he feels like it to take pictures...I almost wonder if he has a naked picture of someone in my house 10. ANYTIME we've emailed and called for repairs, they are ignored or they say they have called someone and then nothing happens. 11. The property management owner Danny issued us a 3day pay or quit mid fucking month...SERIOUSLY! The property owner did not wish to renew the lease because he felt that we were going to sue him for the patio falling on my husband which constitutes retaliation under the CA landlord tenant law; so any proceedings they try to follow through with if repair requests and/or complaints were done in the last 6 months of the request/complaint won't stick. That 3day pay or quit was bullshit anyway because according to the landlord tenant law, if we pay rent after the lease is up, it renews the lease. On top of that, when the owner decided not to renew mid May, RPM should have issued a month to month contract with tenant/landlord responsibilities along with the 60-day notice to vacate; we didn't get notice until 6/15. AND it is UNLAWFUL for the landlord to collect rent on a property that repairs have not been made (check out inhabitability in the CA landlord tenant law). BOTTOMLINE: If you are stupid enough to rent from this property management company, please become an expert at Landlord Tenant law because I am 100% certain they will violate it. Or you can just email me on here and I will help you. I am absolutely surprised that someone hasn't done a class action lawsuit on this place because what they tried to do to us was outrageous. Thankfully, I'm a law student and have brains enough to research and have access to people who know this stuff. There was a maintenance guy who told my husband that he couldn't fix anything on the work order because the property management company hadn't paid him in a while. So if you are a vendor I don't think this would be a good place to contract with either. Stay away from here PLEASE! for your own personal and mental safety. read more

If I can give them a zero star or negative stars I won't give them any stars when I was looking for a house they were really nice but after I moved in AC and heating(furnace) system wasn't working I was waiting and bothered them to fix the system for 8 months. I try to fix them and reimburse from rent but they won't let me cuz they said they have a warranty and they also set me a schedule for repair about 5-6times in between 8months but never show up. This is one example. Do not waste ur time!!! Rpm is RIDICULOUS!!! read more

I put in an application to rent a house in Pittsburg. I paid the 35.00 credit check and I never heard from RPM in Concord. I tried to call many times no answer. I think they take the 35.00 from a lot of people and never rent the property. They took all my important information and would not return any of my calls. Stay Away!!!! read more

I have lived in my home a little over a year and everything has been fine. They have always sent someone to fix issues when they come up and seem to want to keep tenets happy. I am going to sign another two year lease. read more

RPM was AWESOME ...they helped me find a rental that allowed my 3 dogs! I don't understand how other reviewers hold the management team responsible for all the problems property's have...being a home owner most my life stuff happens. The RPM group worked to have repairs done quickly...sometimes owners are very resistant to putting out $$$$ Good communication always goes a long way in problem solving. Thanks again Danny and Heather for your help when i really needed it! read more

The RPM Select Team are a landlord's dream! From tenant screenings to periodic inspections to professional maintenance, they allow me to feel assured that my property is being taken care of properly. I usually speak with Lori and she is very friendly and completes all of my requests in an expeditious fashion. Thanks for your help! read more

What is the normal time frame to rent a property? A friend has been unable to rent for four months. Everything that was suggested to do was done. read more

I deal with the office in Fairfield and am content with their service. Amy is their accountant and she has been extremely accommodating. Thank you so much for working with me and giving me piece of mind. read more

I swear if I could send these ppl to hell on a wooden roller coaster wearing Gasoline Draws - I WOULD!!! Don't know where to begin. How about when we originally moved in bought groceries & ALL my food spoiled due to faulty outlets. What about the fact that we had no heat for 3 months (Sept. - Oct. 2012), after putting in multiple requests & LETTER SUBMISSIONS. Not having a oven, no kitchen sink during Thanksgiving, when the repair men finally decided to show up to fix the bathroom sink that was falling off the wall - they also managed to break my kid's bed when they were suppose to be installing blinds. Danny Torgensen called himself coming to fix my kitchen sink, takes a look at it & gives me pliers to turn my water on & off "UNDER" the sink. Said he was missing a part & would return that coming Monday - never saw his face again. These ppl make the word, "SLUMLORD" sound dainty & cute. read more

i have applied for rental property they posted paid $45 and i have been calling for status its been over a month with no adequate response. every time they answer the phone. they say " we sent a message to the Agent and the agent will contact you". this is horrible. this really needs to stop. i think they collect fees, run credit and disappear with valuable information and money. read more

don't waste your time with rpm rent solutions i've called about several properties and leave messages with jayne and get no response. very unprofessional for a business person. too bad she is assigned to alot of the postings in the pittsburg area! the least she can do is return the call after someone leaves a message! read more