Casey and Nick have handled my rental properties for years now and I couldn't ask for better…read moreservice. Communication is always above and beyond. So excited to see them opening up the Walnut Creek branch

We were weighing in on selling or renting. Between equity growth and rental income. We decided to…read moremake our home a rental.We were glad to go with Ukiyo. Casey leased our place within two weeks, and gave a realistic expectation of timing and rent. Everything went as described. Casey is such a professional in the area.

My friends and I have listed and sold 4 homes through Mount Diablo Realty and Property Management…read more Raquel and Jon are an amazing team. When selling a home, the seller is faced with a multitude of issues- Pricing, asking the right price to get it sold takes market knowledge- Raquel and Jon have it nailed down. Before it's listed the property condition has to be assessed. Almost every house and yard will require repairs and/or up dating. Because they are experts in property management they have access to trade people like, plumbers, electricians. carpenters, painters, gardeners and sprinkler repair specialist. These trade people have worked for Raquel and Jon and have proven themselves to provide quality works at a reasonable price. Without Raquel and Jon working for you, you'll not only be searching for trade people to give you a bid, you'll have to deal with scheduling, pricing and access. Most of us don't have the time nor expertise to manage the day to day project management necessary to get the work preformed competently, on time and affordable. All this needs to be done before the for sale sign goes up! Raquel and Jon manage these tasks daily. If you want to sell your property without all the headaches of getting it ready to sell, select Mount Diablo Realty and Property Management.

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

We rented a condo from Astound Property Management for a little over 4 years and overall had a…read morereally great experience. And Julie, the property manager, was always friendly, kind, and easy to work with. That honestly made a big difference over the years. Anytime we had questions or needed something, she was approachable and helpful. We didn't need maintenance often, but when we did, it was handled quickly and without any hassle, which I definitely appreciated. Staying somewhere for 4+ years probably says the most--we were comfortable there and felt taken care of. We left the area for work, not because of any issues with the condo itself. I'd definitely recommend it to anyone looking for a place that's well-managed and responsive.

Locally owned and top notch. This company has made the entire experience very favorable. Great…read morecommunication, very friendly staff. I highly recommend this company.

We have been working with top tier for almost 5 years and have been very happy with them. We really…read moreappreciate their fast and dedicated responses. Both Christian and Paige are amazing to work with and their services are unrivaled.

Christian and his team have been diligently managing my properties over the years and I have…read morenothing but positive things to say about them. They are always easy to reach and know how to get the job done properly and efficiently, even during stressful situations.

Jody and the team were very helpful in getting our house ready and rented…read more they are knowledgeable about the area. I would recommend them.

I received a $95.00 billing invoice for retightening a shower screw…read more I asked the tenant if he called Jody about a loose shower screw. Tenant did not call Jody to come out and tighten any screws. Jody was not honest with me. 0/5 stars

Our landlord uses this company to manage the place we rent. Despite the fact that they didn't…read moreaccept my work letter as evidence that I have a job & will bring in income (or the fact that our deposit doubled to 4k) we thought the company was good to work with. It's been 4 years now and things have changed. First, a year or more ago a houseless person moved in under our balcony for months and the property manager did nothing about it. I also didn't realize that the company would have someone come in to our house every few months to take pictures of our home. They didn't coordinate when they can come & they always say they have the right to come in even if we aren't home. Granted, this invasion of privacy was part of the contract and we have accepted it. However, lately they have charged us for not being home when the inspector arrived and we did not open the door (despite them saying we didn't have to be home and failing to communicate that there would be a charge) and are threatening to evict us if we don't pay the $50. Mind you, we've never been late on rent and we've never had an issue with someone coming into our house to take pictures. We rarely bother anyone with tasks for the apartment. The whole thing has made us feel very disappointed to the point where we might just move out. They do respond to work orders timely & get people out here when needed. However, they can be disorganized with information. For example, I told them to contact me or my partner since we live here and my sister does not. They unfortunately contacted my sister the day an inspector was supposed to come take pictures (which led to the $50 charge). They will email my partner using my name and not CC me in the communications, but expect me to respond to them. If you rent, be mindful that this is the attitude they have towards renters. KEEP YOUR EMAILS & ANY FORM OF COMMUNICATION AS PROOF. If you are a landlord, be mindful that they might push renters away and may potentially lose good renters to disorganization (and petty fees).

Service has been incredibly awesome so far by Paola Perez she has been very informative to us about…read moreviewing the property we will be applying for here in Sacramento and all the required steps thank you so much

Most landlords don't know what they're doing, especially when it comes to landlord/tenant laws…read more This is where a good property manager comes into play. Many landlords won't hire a property manager because it takes money from the bottom line. But I will tell you, it can be the best money ever spent. A good property manager will SAVE you money, time, energy, hassles....the list goes on. And then there are good and bad property managers. Rob is one of the GOOD ones. If you have a property that you are renting or wanting to rent out, look no further and hire Rob as your property manager. He is fair, honest, quick to respond and looks to make sure both the landlord and the tenant are taken care of fairly and completely. Trust me, you're gonna want Rob. You can thank me later.

My family were renters in a home in Concord through Robert Miller and received exceptional service…read moreand meticulous handling of our home as a property manager. Everything was fine until the homeowner of our rental decided to fire Robert as property managers and manage the home themselves. This is where living in our Woodcrest Drive home became a huge nightmare. At month two, we started hearing running water in the home after we stopped using any water. I found water was leaking under the house and notified the owner (now property managing) they needed to hire a plumber. The next 4 days the owner had 5 plumbing companies come out to do estimates until they found a price they liked. The owner then changed their mindset into the tenant is responsible for all repairs, this was a bill for $900. After another hellish week of me arguing with the owner of who needs to pay the plumber, the owner caved paid the bill. At month six, our toilets clogged and started backing up into our showers. I notified the owner and they stated all clogs are the tenants responsibility. I rented a drain auger and tried to clear it myself. I notified the owner it was uncloggable. The owner stood firm and stated I would be breaching my lease contract if I failed to maintain the home. I reached out to Robert asking for advice. Even though he was no longer our property management he stepped in and gave guidance. I notified Concord Code Enforcement. And after 13 days of no toilets and showers the city of concord notified the owner is responsible for fixing out unhabitable home. The plumber came and fixed the issue for $700 billed to the owner. Six months into our one year lease we knew we needed to leave this home. This wasn't the last of the issues with our rental the owner failed to remedy. Ex: fence falling down, trees touching power lines, blinds breaking, bugs coming through the attic, taking our deposit, etc. When it came to leaving the home at the end of our lease. Robert happily gave our family rental refferal, answered phone calls as our property manager, and gave us a great review as rental tenants all the way till we got into our current home. This was many months of no longer being our property manager Robert helped us with our home owner and helped us secure a new home. Above and beyond the standards for a property management company. Robert is a great person to have on your side and our new friend in the city of Concord.

I hired Paul 2+ years ago to manage my rental property after checking out a couple different…read morecompanies in the area, and I am so glad I did. He offers a great value for the level of attention and detail we receive. He is quick to respond, especially via a quick text or call, to any questions or issues that come up. He has solved maintenance issues and tenant questions and concerns quickly. It gives us so much peace of mind having someone hands-on and dependable managing our rental for us. Highly recommend.

We've had a great experience with Paul and Contra Costa Property Management. We originally tried…read moremanaging our rental ourselves from out of the area, but it quickly became more difficult than we expected. Paul stepped in and has been managing the property for about a year and a half. He's been great to work with--responsive, professional, and always willing to answer our questions and help us understand our options. We ended up dealing with a pretty difficult tenant situation, and Paul did a great job staying on top of everything and guiding us through the process. Having Paul manage the property has made things much easier and given us a lot of peace of mind. We really appreciate everything he's done for us and would definitely recommend him to other property owners.