I had a much different experience (thus far) than some of the others like Sheryl that posted…read moreearlier. I went in this last Saturday with my measurements, but too was quickly greeted and explained to the process of how it works. They even gave me a sheet of a timeline--each step of the process is clearly mapped out for you! I'm a very busy person and work a LOT, so I immediately loved that. This is not Home Depot, so the designers are not hourly employees and are VERY busy (especially on Saturday) when people stray in to browse and the designers are busy with their appointments. They're more than happy to allow people to browse, but don't expect a lot of help with pricing questions.. However, I DID get a lot of help! Both of the receptionists came over and talked to us and showed us many of the different cabinet features, granite and finishes that they loved and were the top sellers.. Both women even gave us a list of the vendors they work with.. That was VERY helpful as we stopped by a couple places after. I was so frazzled on Saturday, I wish I remembered their names because they were excellent and went above and beyond and deserve a proper shout out! After talking to both of these nice women for a minute, I assumed they were designers that had a little extra free time. Nope! But they knew their stuff.. If you're wanting to discuss pricing and go over finishes, you have to make an appointment.. but even though I didn't have one, I was more than happy to schedule one and come back next week. I'm going to be investing a lot of money--I really liked that they are smart too and don't just run around wasting their time with every person that walks through their door that is only half serious and not ready to start their project now (like I am). I've worked in a similar industry most of my life and chasing around people that want to dream shop is EXHAUSTING, especially when you have ready and willing people that NEED to get their project done right away, but can't because of time wasters. Lastly, after we left the showroom, we went to one of their preferred flooring company in Livonia. I was blown away by the selection. They have a designated employee that works there on certain days that handles KSI people. He was not there, and the other guy that greeted us showed us around and answered so many questions for us even though he knew at that point he heard KSI he wasn't going to get a commission. I loved that. People that genuinely care! I asked him to honestly tell me, is it worth if couple extra bucks to work with KSI. He said that actually, you end up spending just as much working with KSI than any contractor you would find on your own. The people they have contracted don't fuck around--because KSI will cut them off. They know this.. Also, KSI gets big discounts from all of their vendors.. Plus, the designers coordinate everything. A lot of their vendors only work with designers so you get discounted pricing already because they order in bulk. If this guy who is commission based only cared about his paycheck, he would have lied to me and told me they were horrible to work with and encouraged me to do my floors first, which is a bad idea and he didn't. Instead, he escorted us around their massive warehouse and explained all the flooring options. Looking very forward to working with this company!

This company uses predatory business practices. They lure you in with their reputation and their…read morefancy show room and act super professional in the beginning - but the fact is they require $550 for an in person quote, and 50% down before starting... as soon as they received my 50% down payment (you should never do this, 50% gives the corporation far too much power) all of a sudden it's like a switch is flipped and they treat you completely different. That's because they have successfully trapped you, after that all promises of high quality, timely work, and project management that is supposed to be all of high standards, given the premium price points and additional costs of this "professional" establishment, stop existing. They then higher random 3rd party contractors for the bulk of the project for the cheapest prices - while charging you top dollar. They don't hold them accountable, and they don't care. You will have to beg to get them to show up, and beg for them to come back when round 1 ends up being such low quality work that you'll need a re-do. They do this on purpose because a lot of people want to avoid the headache and will accept the low quality work. Avoid this corporate nightmare, they deliberately will try to cut corners on you, they force you to manage your own project, and ultimately you'll realize you got completely taken advantage of. The time frame for the project they present is a lie. The high quality and professionals they promise it a lie. You need to beg to get their experienced pros - they will send you random workers they find who barely know what their doing for the first round - then give you the better workers if you complain. Get ready to get on your hands and knees begging for your project to get focused on while you try to compete with 10+ other people begging for their project to get done at the same time. They over schedule and don't care because all they care about is getting you wrapped up in the predatory contract and then that's it, you're trapped. Find businesses that don't have these predatory business practices, go directly to places and work with them directly. You don't need a glorified middle man to "manage" the project for you, it's nonsense - it actually overcomplicates the project and they don't manage anything anyways, they make you become a full time project manager or things will never get done - or be such low quality that it'll appear your premium priced project was a DIY job. If you respect your time, money, and soul, you won't use KSI corporate nightmare.

Amazing service today at Rich's. We were looking for an inset cabinet door hinge that didn't exist…read more A gentleman talked us through some hinge options in a really generous way. He was thoughtful and knowledgeable throughout our conversation. We ended up asking him to make us two new doors to modernize the vanity and have it installed. The process was really great.

My hat's off to this company. Superior work. This company, Richwall did the cabinetry throughout…read moremy home. Top to bottom the craftsmanship of the crew that did the work surpassed my wife and mine expectations. What is more impressive it that one year after the build, I got a call from the owner himself. Ken called to offer us a FREE revisit touch up on all the cabinetry in our home. I could not be more pleased with Richwall. The owner Ken, was very nice. Just a side note his office is in Taylor or someplace downriver. The distance is well over 60 miles one way. Ken and his friend Bob were very funny and friendly. Oh and the final bill came less than the quote.

A local business that specializes in wood cabinets and kitchen remodeling. The company is family…read moreowned, they do excellent, fast and inexpensive work. The have done my kitchen cabinet refacing along with the refacing of my entertainment center. I'm thinking about having them build a bar for my basement!

I can't believe I didn't put a review on Yelp for them. A few years ago they came in when I was…read moreredoing my kitchen and opened up part of my wall so I could slide the refrigerator in it, thereby opening up the whole kitchen and leaving a space where the refrigerator had been for a large pantry. They did an excellent job and I've recommended them to a friend and she was very pleased with them. If I had known they refaced cupboards before I hired Home Depot, I would have gotten a quote from them, too. As far as I'm concerned, you won't go wrong with hiring them.

M&S Renovations did an excellent job renovating our bathroom. Mitch is passionate about his work…read moreand focused on making sure that his client is pleased with the finished product. He is punctual, efficient, hard working, skilled/talented, cautious, conscientious and personable. He communicated with us every step of his work, lets us know what to expect and he provided us with guidance on the bathroom design so we don't make any mistake since we're not installation/construction people. Mitch worked well with us and gave us a beautiful bathroom. He also made sure his workplace is clean at all times. If you have a chance to work with Mitch, you'll be happy!

I was so fortunate to be able to find this company. Mitchell does awesome work He takes great pride…read morein what he does. He is professional and always on time. Pictures are included of my upstairs bathroom. He's done my basement bathroom also. He's getting ready to do my kitchen floors and backsplash. He has fixed and replaced the north side of my house that had water damage and then replaced all the vinyl siding. I highly recommend this company.

I highly recommend Complete Kitchen Design. Bill, Joe, and the rest of the team were great to work…read morewith. When we moved into our house, the kitchen was outdated. It had the original cabinets from the 1970s. The shelves weren't even, and there was barely any counter space to work with. We knew we wanted to replace all the cabinets, get quartz counterop, and upgrade the layout to be more functional. We called another competitor first, and they quoted us that the bare minimum of what we were asking for would be over $45,000, which was more than twice our budget. When we met Bill, he wasn't pushy or salesy. We told him our budget and what we were looking for, and he was able to meet every expectation. It took about 8 weeks for our cabinets to come in/be made. Immediately after that, Joe and the crew came and completed our kitchen renovation within 2 weeks. My partner and I work from home, and the renovation did not disturb our workflow at all. We'll definitely be working with them again in the future when we update our bathrooms!

I have to say CKD and their staff are awesome. So precise, friendly and efficient. Nothing was…read moretorn apart until they were ready to start and finished the job right away. Had our kitchen done 25 years before and it took months to be completed (a true nightmare). Joe Allen was so patient with us because we had no idea what we wanted plus he designed a perfect change that we needed. Every morning he showed up to check on the job and even helped with moving out all our old appliances. I enjoyed working with his son who also help in picking out backsplash and colors. We were so pleased with them that I would call them again and highly recommend them. Whats nice you can tell they love what they are doing and their work shows it. Another quick note CKD was so fast at coming to give us a quote and very reasonable. Eileen S.

They were good to do business with. The people were friendly, communicated their status every day,…read morecompleted the work as scheduled and did a nice job. Some garage floor coatings are smooth and slippery. Theirs is neither and it looks great.

From the owner: We're your premium total garage optimization partner. Our expert design and installation team will…read morehelp you maximize and organize the space in your garage with durable flooring, overhead storage, wall systems and custom cabinetry. All our products come with a lifetime warranty, which is another way we ensure the quality of our products and the satisfaction of our customers. We'll work with you to provide solutions that bring functionality, flexibility, and design for your garage. Together we'll create a personalized solution that is perfect for you. Services Offered : Epoxy Coating, Garage Cabinet Installation, Overhead Racks, Wall hanging systems. We offer both Residential and Commercial Services.

LOVE my new up-dated kitchen. Waited 22 years to do this & after having a new floor installed &…read moregetting estimates from 3 other companies, chose Extraordinary Kitchens. Tim was patient & listened to my ideas + injected a few of his own. Yup, this company exceeded my expectations. I chose the shaker series & can't even imagine how good it all looks. Installer was prompt, courteous & answered whatever questions I asked. He even cleaned up everything after the job was completed. I wish I could give them 10 stars !! 2 pix are just a fraction of all the cabs in my kitchen.

We would highly recommend this company for kitchen cabinet refacing. They are professional, were…read moreon time for our appointment, and very reasonably priced. They explained their product and the variety of products to choose from. My installer, James Stinson, was very friendly and got right to work. He did a first-rate job for us.