I had a much different experience (thus far) than some of the others like Sheryl that posted…read moreearlier. I went in this last Saturday with my measurements, but too was quickly greeted and explained to the process of how it works. They even gave me a sheet of a timeline--each step of the process is clearly mapped out for you! I'm a very busy person and work a LOT, so I immediately loved that. This is not Home Depot, so the designers are not hourly employees and are VERY busy (especially on Saturday) when people stray in to browse and the designers are busy with their appointments. They're more than happy to allow people to browse, but don't expect a lot of help with pricing questions.. However, I DID get a lot of help! Both of the receptionists came over and talked to us and showed us many of the different cabinet features, granite and finishes that they loved and were the top sellers.. Both women even gave us a list of the vendors they work with.. That was VERY helpful as we stopped by a couple places after. I was so frazzled on Saturday, I wish I remembered their names because they were excellent and went above and beyond and deserve a proper shout out! After talking to both of these nice women for a minute, I assumed they were designers that had a little extra free time. Nope! But they knew their stuff.. If you're wanting to discuss pricing and go over finishes, you have to make an appointment.. but even though I didn't have one, I was more than happy to schedule one and come back next week. I'm going to be investing a lot of money--I really liked that they are smart too and don't just run around wasting their time with every person that walks through their door that is only half serious and not ready to start their project now (like I am). I've worked in a similar industry most of my life and chasing around people that want to dream shop is EXHAUSTING, especially when you have ready and willing people that NEED to get their project done right away, but can't because of time wasters. Lastly, after we left the showroom, we went to one of their preferred flooring company in Livonia. I was blown away by the selection. They have a designated employee that works there on certain days that handles KSI people. He was not there, and the other guy that greeted us showed us around and answered so many questions for us even though he knew at that point he heard KSI he wasn't going to get a commission. I loved that. People that genuinely care! I asked him to honestly tell me, is it worth if couple extra bucks to work with KSI. He said that actually, you end up spending just as much working with KSI than any contractor you would find on your own. The people they have contracted don't fuck around--because KSI will cut them off. They know this.. Also, KSI gets big discounts from all of their vendors.. Plus, the designers coordinate everything. A lot of their vendors only work with designers so you get discounted pricing already because they order in bulk. If this guy who is commission based only cared about his paycheck, he would have lied to me and told me they were horrible to work with and encouraged me to do my floors first, which is a bad idea and he didn't. Instead, he escorted us around their massive warehouse and explained all the flooring options. Looking very forward to working with this company!

This company uses predatory business practices. They lure you in with their reputation and their…read morefancy show room and act super professional in the beginning - but the fact is they require $550 for an in person quote, and 50% down before starting... as soon as they received my 50% down payment (you should never do this, 50% gives the corporation far too much power) all of a sudden it's like a switch is flipped and they treat you completely different. That's because they have successfully trapped you, after that all promises of high quality, timely work, and project management that is supposed to be all of high standards, given the premium price points and additional costs of this "professional" establishment, stop existing. They then higher random 3rd party contractors for the bulk of the project for the cheapest prices - while charging you top dollar. They don't hold them accountable, and they don't care. You will have to beg to get them to show up, and beg for them to come back when round 1 ends up being such low quality work that you'll need a re-do. They do this on purpose because a lot of people want to avoid the headache and will accept the low quality work. Avoid this corporate nightmare, they deliberately will try to cut corners on you, they force you to manage your own project, and ultimately you'll realize you got completely taken advantage of. The time frame for the project they present is a lie. The high quality and professionals they promise it a lie. You need to beg to get their experienced pros - they will send you random workers they find who barely know what their doing for the first round - then give you the better workers if you complain. Get ready to get on your hands and knees begging for your project to get focused on while you try to compete with 10+ other people begging for their project to get done at the same time. They over schedule and don't care because all they care about is getting you wrapped up in the predatory contract and then that's it, you're trapped. Find businesses that don't have these predatory business practices, go directly to places and work with them directly. You don't need a glorified middle man to "manage" the project for you, it's nonsense - it actually overcomplicates the project and they don't manage anything anyways, they make you become a full time project manager or things will never get done - or be such low quality that it'll appear your premium priced project was a DIY job. If you respect your time, money, and soul, you won't use KSI corporate nightmare.

My hat's off to this company. Superior work. This company, Richwall did the cabinetry throughout…read moremy home. Top to bottom the craftsmanship of the crew that did the work surpassed my wife and mine expectations. What is more impressive it that one year after the build, I got a call from the owner himself. Ken called to offer us a FREE revisit touch up on all the cabinetry in our home. I could not be more pleased with Richwall. The owner Ken, was very nice. Just a side note his office is in Taylor or someplace downriver. The distance is well over 60 miles one way. Ken and his friend Bob were very funny and friendly. Oh and the final bill came less than the quote.

Amazing service today at Rich's. We were looking for an inset cabinet door hinge that didn't exist…read more A gentleman talked us through some hinge options in a really generous way. He was thoughtful and knowledgeable throughout our conversation. We ended up asking him to make us two new doors to modernize the vanity and have it installed. The process was really great.

From the very first phone call, I felt nothing but professionalism and genuine care. The team took…read morethe time to listen, answer questions, and make the entire process feel easy and stress free. When I visited their showroom, I was immediately impressed by the beautiful displays. It was easy to picture those designs in my own home, and the space really helped bring my vision to life. A special shout out to Lindsay. She is truly one of the kindest people I have ever met and has an incredible eye for design. I connected with her ideas almost immediately, and her guidance made all the difference in creating a kitchen that feels both functional and stunning. As the process continued, I was given a tour of their warehouse, which was honestly breathtaking. The amount of selection and the possibilities available made it clear that I could truly create my dream kitchen. Another thing I truly appreciated was their pricing. It was very competitive, transparent, and honest, which gave me confidence and peace of mind throughout the entire process. From delivery to installation, everything was seamless and hands free. The level of organization, communication, and professionalism from start to finish was something I truly valued. Thank you, Ridge Cabinetry, for taking such great care of me. I could not be happier with the experience, and my new kitchen looks absolutely amazing!

Ridge Cabinetry is phenomenal! Not only was I impressed by their free measure and design program…read more(which is pretty common) they offer full install and renovations if needed. They have several cabinetry lines to choose from, one of which, Pioneer, will let you pick ANY Sherwin Williams color for your cabinets. ANY COLOR! Pricing is easy and if you are going with a white shaker they stock it in their warehouse in Madison Heights. Staff is beyond helpful. The owner is often onsite which I find great for a small business. I love giving my business to locals who are doing it right! Why go to Home Depot or Lowes when you can get a better quality product, superior service and support a local small business?

I am extremely happy with my new kitchen completed by Complete Kitchen Design. The cabinets,…read morecounters and sink all look great! Every part of the entire project from beginning to end went smoothly and was a great experience. Joe Allen made some great suggestions for the design such as moving the sink to the corner to use what had been just wasted space before. Everyone I dealt with on the project including the carpenters, electricians, and installers were very professional and easy to work with. Joe kept me in the loop the entire project, and it was even completed quicker than I thought it would be. The cabinets, counters and sink all look great, everything is high quality. The entire experience was excellent overall and I definitely would have them do remodeling again in the future. I highly recommend using Complete Kitchen Design!

I highly recommend Complete Kitchen Design. Bill, Joe, and the rest of the team were great to work…read morewith. When we moved into our house, the kitchen was outdated. It had the original cabinets from the 1970s. The shelves weren't even, and there was barely any counter space to work with. We knew we wanted to replace all the cabinets, get quartz counterop, and upgrade the layout to be more functional. We called another competitor first, and they quoted us that the bare minimum of what we were asking for would be over $45,000, which was more than twice our budget. When we met Bill, he wasn't pushy or salesy. We told him our budget and what we were looking for, and he was able to meet every expectation. It took about 8 weeks for our cabinets to come in/be made. Immediately after that, Joe and the crew came and completed our kitchen renovation within 2 weeks. My partner and I work from home, and the renovation did not disturb our workflow at all. We'll definitely be working with them again in the future when we update our bathrooms!

Excellent custom cabinet shop! Ron was a huge help with…read morefinalizing our vision for a perfect kitchen and made the process stress free and easy. The installer Steve is a true professional craftsman that didn't rush the job to get to the next one and his finished product is a work of art. I can't say enough about this company and about the great job they did. They went above and beyond. Thanks Again!!

The Cabinet Creations team did a great job with our kitchen remodel and helped us along with every…read moredetail of planning, installation and followup. We highly recommend them.

Had my garage floor coated by this company a few years back,it has not been a good experience…read more Coating got wet the evening of the install and have a dull section outside of the garage door. Was told by the owner that this would be resolved. Never has been done. There is a lack of communication between the management and the crew that did the repair.They did return one time to repair a section that was peeling and I expected them to return to address the rest of the repair.I have repeatedly tried to get a repair done to my garage floor for a few years. Do not receive a call back only text reply that they are in a limited cell coverage and then want me to send pictures of the problem. I cannot believe they only work where there is limited cell coverage. Several red flags came up during the install of floor coating (Saying their competition is not a reliable company, trying to make me feel bad because they did not quote a slury coating to my pitted concrete floor to make me feel like I got something for nothing. I did not quote the job not my fault). I have repeatedly tried to resolve the issue but to no avail. I have even taken time out of my day to stop by their showroom and talked to their representative.

They were good to do business with. The people were friendly, communicated their status every day,…read morecompleted the work as scheduled and did a nice job. Some garage floor coatings are smooth and slippery. Theirs is neither and it looks great.

We are happy with the work that Labra Design Build did in our master bathroom…read moreRufino Labra personally helped with some value engineering we needed, to keep costs in line. The two craftsmen who did most of the work on the project were tidy, on time, very professional and a delight to work with. We would recommend Labra Design Build for projects like ours. Linda and Mike K. Bloomfield Hills

Unfriendly. Husband and wife cant always work well together. Cant recommend. The wife was the…read moreunfriendly one. Not very accommodating and often short, rude.

My wife and I wanted new laminate kitchen counters. We had been given some contacts for countertops…read morebut all of them only dealt in stone. On the third call I asked if anyone still made/installed laminate countertops and was given the phone number for The Kitchen Top Shop. We called and drove down to their showroom on 8 Mile Rd that afternoon. Long story short- a family owned business with the second generation taking over. An enormous selection of laminates from the two industry leaders, Formica and Wilsonart. We worked with John for both sales and installation. John was just great to work with! The countertops were part of a series of upgrades we were doing in our home and we wanted them to go well with new flooring and paint. John showed us an undermount sink by Karran, which we didn't even know was possible with laminate. We did a couple of other tweaks to our original project and still thought the pricing was very good. (We recommend spending the extra money for the decorative edging!) It took us a while to choose a laminate pattern, but once we did John got the materials ordered and had everything ready to install just two weeks after we provided the pattern information. The installation went extremely well! John brought along Mitchell as his helper. The two of them had the plumbing disconnected and our old countertops removed in short order. The final trimming and customization of the countertops was done on site to ensure that all the pieces fit perfectly and the faucet and electrical outlets went exactly where we wanted them. The project included the installation of a new garbage disposal, and John cleaned up the plumbing layout under the sink to allow for better access and more room. Mitchell is a wizard with the caulking gun, and cleanup was very thorough. The finished product is nothing short of spectacular. The new countertops have really transformed our kitchen. One of our neighbors came over and was certain we had gotten real stone put in. Everything looks great and is working perfectly. Good pricing, great craftsmanship, and super nice people to work with. Highly recommended!!

We bought our cabinets through them, which they installed along with backsplash- the pricing was…read moregreat, they were on schedule and a pleasure to work with- and we had some issues with drain lines above our sink that they worked around beautifully- could not be happier!

My wife and I recently replaced our kitchen cabinets and were delighted to work with Ron Bonner of…read moreWholesale Builder Supply, Inc. in Wixom. Ron was very helpful and patient as he explained the different grades of cabinetry available (I believe his company carries 9 varieties of kitchen and bath cabinets) and helped us choose the right style and color of cabinets for our project. Ron was also very helpful in addressing a number of questions we had, both before and after our cabinet selection, and always responded promptly to our emails and calls. He also came to our condo at least three times (and probably more), first to offer his input on design, which proved to be invaluable, and later to work out details, make changes, etc. and to participate in the delivery and installation of the cabinets. He also worked with my wife, who wanted to add a feature as a surprise to me, locating what she wanted, changing the plans as necessary to install it, etc., all without disclosing her surprise to me. Now that the cabinets have been installed, some adjustments/corrections/additions will be necessary. Ron has cooperated fully and promptly, including offering to do some work that is really the responsibility of the installing contractor, and we are completely confident that all final matters will be fully and fairly addressed/resolved as promptly as possible. Finally, this company's prices were highly competitive. We "price shopped" the cabinetry at other well known suppliers in Metro Detroit, and no one else even came close to matching, let alone beating, the price and quality Whole Builder Supply offered. In summary, we cannot say enough good things about Ron Bonner and Wholesale Builder Supply and recommend both without reservation.

I ordered my cabinets with Dean. He was so meticulous with measurements. When the cabinets came…read morein, there were a few doors that were not finished properly and I text Dean. He immediately replied to me telling me take pictures of the cabinets, the label, and to email him a list so he could get replacements ASAP. Thank you Dean!