DO NOT CONSIDER WORKING WITH THESE PEOPLE. I would consider myself and my roommate as the ideal renter. My roommate and I always paid on time, and we always paid our utilities on time. My roommate and I did everything they had asked for by the book before we left. We had the carpets professionally shampooed for $110 as instructed by management with a receipt provided. (so we could guarantee our security deposit), had the apartment cleaned, Everything was moved out, we gave 2 months notice that we were leaving etc. Two weeks after we had moved out we get a letter in them mail stating all of the charges that were deducted from the security deposit. We had been charged a $100 for a general cleaning fee.$30 for an oven cleaning fee, and another $30 for a refrigerator cleaning fee (keep in mind it's not even a full size fridge). And then another $225.00 for a door replacement. I immediately contacted management and asked what door needed replaced. They had told me that my roommate and I had tried to plaster over a hole on one of the sliding closet doors so they had to replace the whole door. 1. Myself nor my roommate have ever plastered in the apartment nor outside of the apartment, or even tried. 2. What sliding closet door costs $225.00? I had even told management that if they legitimately did 160.00 in cleaning after I paid $110 to have the carpets shampooed as well as swept and moped the floors 2 times then that was fine they can keep the $160.00 for the cleaning that maybe took 30 minutes if they did the oven and fridge but there is no way I'm paying 225.00 for something that we did not do. I have continually contacted management regarding the situation to work this out but they are no longer replying.
Earlier in the year I had my car towed from this facility on two separate occasions as a resident because there were not enough parking spaces available for residents. I missed a day of work because of this.i had no idea where my car was the next morning. I had to call 5 different towing company's that morning to see who had it as well as get a ride from my home to the facility. I called management after the first time this happened to let them know the situation on why I had to park where I did, due to the parking issue.I asked where I needed to park next time to prevent this and I tried to get my $130 Back for what I had to pay the towing company, but they essentially told me tough luck. So I sucked it up and took the loss. The next time the parking lot was full I parked where management had told me to park. My car was then again gone the next morning, On a Sunday. The towing company was office was closed by the time I realized my car was missing. It took me a full day to get my car back because There was only one driver working and he was out in Indiana and wouldn't be back until later that day to open the gate. I then proceeded to pay them another $130 to get my car back.
I'm hoping that this will save people money, headaches, and the wrong decision. read more