I booked one of properties owned by Red Whale Rentals via VRBO and it was an absolute nightmare. Due to Covid we had to cancel our wedding and do something small with just family. A couple months before the event booked one of their properties to for my siblings, husband, and I to stay in after our small legal ceremony. Most of our family is in Dayton/Cincinnati so we were having a small gathering at a restaurant Mt Adams. I noticed there was a max capacity set for people to stay over but asked if a couple family members could meet there before walking up the restaurant. They said no, they regulate with a camera the people coming in and out. This was fine, we made other arrangements.
ONE WEEK before our wedding they cancelled our stay. They were completely aware it was our wedding and we had even discussed possibly booking other properties with them for the weekend. When I inquired about why the stay had been cancelled they simply said they needed to make more money off of longer stays and were only offering long term stays.
Cleary they only care about themselves and their personal profit. They couldn't even wait one week until after our wedding to open it up to long term stays. I understand COVID was a hard, especially for small businesses like them. However, COVID had already ruined our original wedding and then they left my out of town siblings with no where to stay. At that point ONE WEEK before the wedding there no other rentals available in Cincinnati for 6+ people.
If you value people over profit like us, don't use Red Whale Rentals. read more